OpenTag

Junior QA Engineer

OpenTag

17 days ago

## **OpenTag** **OpenTag** is an international company within the field of Sports Betting and iGaming. **Our mission** is to create the best software through empowered teams, centralized around our product. We do this to help great organizations reach ambitious goals and fulfill their purpose with equally great teams. We are looking for a **motivated Junior QA Engineer** to join our Agile product development team. You will work closely with Front-End Developers, Back-End Developers, Product Owners, Delivery Managers, and fellow QA Engineers to ensure the quality and reliability of our products. **The role combines both manual and automation testing**, with a strong focus on growing your automation skills using Playwright and TypeScript. You will also have the opportunity to gain experience with API testing, CI/CD workflows, and performance testing in a modern microservice-oriented environment. ### Must have - At least 1 year of experience as a QA Engineer or in a software testing role - Basic programming skills and willingness to grow in test automation - Basic understanding of QA methodologies, processes, and testing artifacts - Familiarity with web application testing - Basic understanding of API testing concepts - Basic understanding of Scrum and Agile workflows - Good analytical and problem-solving skills - Upper-Intermediate English ### Nice to have - Experience with TypeScript and/or JavaScript - Familiarity with Playwright or other automation frameworks such as Cypress, Selenium, or Cucumber - Familiarity with API testing tools such as Postman or SoapUI - Familiarity with SQL and/or NoSQL databases - Familiarity with Git and version control workflows - Familiarity with CI/CD pipelines and tools - Familiarity with performance testing tools such as JMeter, k6, or similar - Understanding of microservice architecture concepts - Experience with Docker, Kubernetes, or cloud environments is considered a plus ### Responsibilities - Collaborate with developers, Product Owners, Delivery Managers, and QA Engineers during the full development lifecycle - Participate actively in all Scrum ceremonies - Review requirements and contribute to test planning, test coverage, and risk analysis - Create, maintain, and execute test cases and test scenarios - Identify, document, and track defects in test and production environments - Develop and maintain automated tests using Playwright and TypeScript - Support API testing activities using tools such as Postman or similar - Assist with regression, smoke, exploratory, and end-to-end testing - Help improve QA processes, testing standards, and automation practices - Contribute to CI/CD quality processes and test execution pipelines - Participate in performance testing activities and support performance-related investigations - Collaborate with the team to continuously improve product quality and delivery efficiency ### What we offer - Opportunity to grow in modern test automation practices using Playwright and TypeScript - Work in a collaborative Agile environment with experienced engineers - Exposure to modern technologies, microservices, and CI/CD processes - Opportunity to participate in performance testing and quality engineering initiatives - Supportive team culture focused on continuous learning and improvement - Challenging and impactful product development ### Perks & Benefits - **25 vacation days** + an extra day off to celebrate your **birthday 🎉** - **Premium health insurance** for your peace of mind - **Birthday vouchers** and little surprises along the way - **Free snacks, team lunches, and great coffee** (because fuel matters ☕) - **Sports card**, **transportation**, and **food allowance** - **Quarterly team events** that bring everyone together **Excited to join us?** Click the *Apply* button and let's build something amazing together! When applying, mention the word **CANDYSHOP** to show you read the job post completely.

Senior/Lead Project Manager, B2C iGaming (Operations)

OpenTag

175 days ago

## Senior Project Manager – B2C iGaming Operations We are seeking a **Senior Project Manager** to drive and coordinate key initiatives across our B2C iGaming operations (casino and sportsbook). **This is a highly operational role.** You will work daily with Data & Analytics, CRM, Acquisition & Marketing, Customer Service, Payments & Fraud, Compliance, and our platform provider. This is **not** a polite, status-update-only PM role. We need someone who: * Takes full ownership * Never lets things drop * Is comfortable chasing stakeholders, challenging delays, and pushing projects across the finish line You will be the person who always knows what’s going on, who owns what, and what needs to happen next — and you will keep things moving even when others are busy or hesitant. ### Key Responsibilities **End-to-end ownership of operational projects** * Lead cross-department initiatives from idea and planning through execution, rollout, and post-launch review. * Typical projects include CRM journeys and campaigns, payment and fraud updates, customer service tool and process improvements, data and reporting rollouts, and regulatory or market-specific changes. **Cross-team coordination** * Work daily with CRM, Acquisition, Customer Service, Payments & Fraud, Data & BI, and Compliance teams. * Coordinate with our platform provider (account and delivery managers, project owners) to align requirements, timelines, and releases. * Ensure all internal and external stakeholders remain aligned throughout the lifecycle. **Relentless follow-up and accountability** * Ensure tasks have clear ownership, realistic deadlines, and aligned expectations. * Follow up consistently, challenge vague responses, and push for decisions when things stall. * Escalate risks early, with clear impact and mitigation options. **Planning, tracking, and documentation** * Maintain structured project plans, timelines, and dependency overviews. * Use Jira for tracking work, visibility, and follow-ups. * Use Confluence for documentation, project pages, requirements, and decision logs. * Provide clear, concise status updates to mid and senior management. **Process and continuous improvement** * Contribute to standardising how operational projects are run across teams. * Capture and document learnings after major projects to create reusable best practices. * Recommend pragmatic improvements to cross-department communication and collaboration. ### Requirements **Experience** * 5+ years as a Project Manager, Delivery Manager, or Operations Manager in an online or digital environment. * Strong preference for **iGaming** experience, ideally on the operator side (casino and/or sportsbook). * Familiarity with at least some of the following: CRM campaigns, player journeys, retention, payments, risk & fraud, KYC, customer service operations, regulatory changes. **Track Record** * Delivering cross-department projects involving multiple internal teams and external partners. * Managing several projects in parallel in a fast-paced, always-on environment. **Technical & operational confidence** * Comfortable working with Data & BI teams, interpreting dashboards, KPIs, and reporting needs. * Confident using and learning back-office tools, CRM systems, ticketing systems, and reporting platforms. * Not a developer role, but you must be digitally strong and comfortable with systems and process flows. **Tools** * Strong experience with Jira for task and project tracking. * Strong experience with Confluence for structured documentation. **Communication & stakeholder management** * Able to challenge, push back, and demand clarity while staying professional. * Comfortable summarizing complex situations for mid and senior management. **Working style** * Highly independent: you do not wait for perfect instructions — you clarify, propose, and move forward. * Confident owning the room when discussing project status, blockers, and next steps. ### Nice-to-Have * Experience running or supporting CRM and retention projects (journeys, campaigns, segmentation). * Knowledge of payments, fraud, and risk within iGaming. * Experience with customer service operations (tools, workflows, SLAs). * Experience working with platform providers or tech vendors during large initiatives. * Familiarity with Agile methodologies, even in non-development contexts. ### What Success Looks Like **After a few months, you:** * Have a clear overview of all key operational projects across CRM, Acquisition, Customer Service, Payments & Fraud, and Data — and their current status. * Are recognized internally as someone who never lets anything slip and always knows what needs to happen next. * Have established structure and discipline in how projects are tracked and documented in Jira and Confluence. * Are trusted by mid and senior management to run complex initiatives independently and challenge unrealistic timelines or expectations. ### Why Join Us? * **Play a key role in shaping the future of our B2C iGaming operations.** * **Work in a dynamic, fast-moving environment** where operational excellence, ownership, and strong execution are valued and recognized. * **Enjoy competitive compensation** aligned with seniority and impact. * Comprehensive benefits including health insurance, vacation, professional development support, team events, and wellness allowances. **Ready to drive meaningful change and ensure our platform operates at the highest standard?** Your expertise can make a real impact — let’s connect. When applying, mention the word **CANDYSHOP** to show you read the job post completely.