Assistant Relationship Manager

In this role

You’ll support day-to-day sales operations, from preparing client materials and managing account documentation, to tracking client activity and coordinating follow-ups. You’ll help keep our client engagement running smoothly while learning how institutional crypto business works from the inside.

What you'll be doing

• Management of our institutional, consumer, and asset management clients
• Manage trade bookings and settlements
• Prompt and accurate execution of client trades
• Ensure timely and accurate submission of critical onboarding documentation
• Understand financial products and strategies to ensure that our HNW clients are integrated appropriately and using our product suite optimally
• Effectively manage, prioritize, and follow-up client matters through to resolution
• Manage, process, and comply with client’s business including onboarding, post-trade processing, and regulatory compliance
• Work closely with the team to ensure best-in-class customer experience

What we're looking for

• Bachelor’s Degree in Finance, Economics, or a relevant field preferred
• 0-3 years of relevant experience in the Institutional / Private Banking industry
• A passion for blockchain technology, fintech, and digital assets
• Strong interest in client service
• Excellent interpersonal skills
• Proactive and a team player with the ability to work in a fast-paced environment
• Understanding and/or experience working in a Cryptocurrency / Blockchain / Fintech / Finance / Trading domain would be an advantage

What’s in it for you

• Friendly and fun start-up work culture
• Convenient work location located in the heart of the CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry

Find out more about Coinhako here: https://www.coinhako.com/ and don't forget to visit our Careers Page: https://www.coinhako.com/join-us

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