Success Enterprise Solutions Consultant

About Cryptio

We’re Cryptio. We build infrastructure to bring financial integrity to the crypto economy. Our enterprise-grade back-office and data platform power mission-critical accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organisations.

We’re trusted by leaders like Circle, Societe Generale, Uniswap, Gemini, and the Government of El Salvador. We’ve raised $26m from top investors including Point Nine, 1kx, Tim Draper, and Ledger Cathay.

The Role

We’re hiring Enterprise Solutions Consultants (ESCs) to help some of the world’s most innovative crypto companies successfully scale their financial operations using Cryptio.

You’ll own the customer journey after onboarding, helping clients move from initial go-live to confident, consistent adoption. Working closely with finance and operations teams, you’ll help customers embed Cryptio into their reporting workflows, optimise their monthly routines, and unlock long-term value from the platform.

This is a hands-on, client-facing role where you’ll develop deep expertise in crypto accounting and financial operations while growing into a trusted advisor for your customers.

What You’ll Do

This role is about helping customers succeed day-to-day and building strong operational foundations as they grow.

• Act as the primary point of contact for customers post go-live
• Support clients in adopting Cryptio across their teams and workflows
• Train users on product features and best practices
• Help customers optimise month-end, reconciliation, and reporting processes
• Understand each client’s business model and how Cryptio supports their operations
• Proactively identify risks, adoption gaps, and opportunities for improvement
• Work closely with Support, Account Managers, and Product to resolve issues and drive success

We’re Looking For Someone Who

• Has 1–3 years of experience in Customer Success, SaaS, consulting, fintech, or accounting-related roles
• Has a strong interest in crypto, accounting, and financial operations
• Understands basic accounting principles and reconciliation workflows
• Is comfortable learning technical concepts like APIs, integrations, and data flows
• Enjoys working directly with customers and solving operational problems
• Communicates clearly with both internal teams and customer stakeholders
• Is curious, proactive, and motivated to learn in a fast-moving environment

Nice to Have

• Experience in accounting, audit, or finance tooling
• Exposure to crypto projects, Web3 companies, or blockchain ecosystems

Interview Process

1. Screening - 30 min
2. Hiring Manager Interview - 30 min
3. Case study sendoff
4. Case Presentation - 1 hour
5. Values & Behaviours - 45 min

Perks

• 👩‍💻 Remote or Hybrid working
• 🏝️ 25 days paid holiday plus bank holidays
• 🙌 One additional day of annual leave each year, up to 30 total days
• 🎂 Your birthday off
• 🧘 Mental health resources, wellbeing programs, and professional coaching
• 🫶 Family-friendly policies
• 💪 Fitness and wellness budget
• 💻 MacBook Pro
• 🖥️ $200 home office setup budget
• 🎓 Training and development budget
• * Additional benefits depending on location

If this sounds like you, we would love to hear from you 🙌

At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.

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