Blockchain.com

VIP Relationship Manager

Blockchain.com

12 days ago

**Blockchain** is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are looking for an ambitious and highly commercial **VIP Relationship Manager (RM)** to help build and scale Blockchain.com’s high-touch VIP and Wealth program. You will own and grow a portfolio of high-net-worth clients, acting as a trusted advisor, relationship manager and commercial growth partner. You will play a critical role in expanding client engagement across trading, Earn, lending, OTC and referrals — while delivering a white-glove, concierge service. This is a senior, revenue-impacting client role designed for charismatic, influential and highly motivated relationship builders who thrive in consultative sales environments. ## WHAT YOU WILL DO ### Relationship Ownership & Concierge Servicing - Own and manage a portfolio of high-net-worth and top-revenue VIP clients. - Serve as the primary point of contact for clients across onboarding, account support, product adoption and portfolio growth. - Deliver a high-touch, concierge service. ### Revenue Growth & Portfolio Expansion - Actively drive upsell and cross-sell across the VIP product suite, including Trading, OTC, Earn, Lending, referrals and promotional programs. - Identify opportunities to grow client AUM, trading activity and product penetration through consultative discovery and tailored solutions. - Partner with clients to understand their trading behavior, portfolio objectives and risk preferences in order to recommend relevant products and incentives. ### Client Discovery & Needs Qualification - Conduct structured discovery conversations to understand client goals, asset allocation, trading patterns and competitive usage. - Segment clients by archetype (e.g. active traders vs long-term holders) to personalize engagement and growth strategies. ### Collaboration with Sales, Product & Operations - Work closely with institutional sales, OTC, product, operations, compliance and growth teams to deliver seamless client experiences. - Act as the voice of the VIP client internally by surfacing product feedback, feature gaps and competitive insights. ### Pipeline & CRM Management - Maintain accurate records of all client activity, conversations, opportunities and pipeline stages within the CRM. - Track engagement, conversion and revenue performance against defined targets. ### Client Engagement & Community Building - Create and manage dedicated Telegram groups and direct channels to facilitate real-time engagement between VIP clients and internal teams. - Support exclusive VIP initiatives including events, promotions, product pilots and referral programs. ### Market & Industry Expertise - Stay current on crypto market structure, trading trends, yield products and competitor offerings in order to engage clients in informed and credible conversations. ### Reporting & Performance Management - Provide regular updates on client performance, portfolio expansion, pipeline activity and strategic opportunities. ## WHAT YOU WILL NEED - Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage or crypto. - Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients. - Strong commercial mindset with the ability to influence client behavior and drive revenue growth through trusted relationships. - High emotional intelligence (EQ) and outstanding communication skills, with a natural ability to build credibility and rapport with senior and sophisticated clients. - Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement and performance tracking. - Comfort operating in fast-paced, high-ownership environments with revenue accountability. - Familiarity with real-time client communication tools such as Telegram, WhatsApp or similar platforms. - A strong interest in digital assets, crypto markets and emerging financial products. - Self-starter mentality with the ability to manage a book of business independently. Experience in crypto, trading platforms or institutional brokerage environments is highly desirable. ## WHAT WILL SET YOU APART - Existing relationships or a personal network of high-net-worth or active trading clients. - Experience supporting clients across multiple products such as trading, yield, lending or structured investment products. - A background in consultative or solution-based sales rather than transactional sales. ## COMPENSATION & PERKS - Competitive salary and meaningful equity in an industry-leading company. - Institutional Incentive Plan based on performance and PnL. - The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry. - Comprehensive health, dental, and vision benefits. - Unlimited vacation policy to maintain work-life balance. - The latest Apple equipment for optimal productivity. - Performance-based bonuses. - Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. *Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.* *You may contact our Data Protection Officer by email at dpo@blockchain.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.* *Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at legal@blockchain.com.*

Sales Trader

Blockchain.com

23 days ago

## About Blockchain **Blockchain** is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are seeking a highly driven and commercially minded **OTC Sales Trader** to join our global cryptocurrency spot desk, supporting a 24/7 trading operation. This is a unique opportunity to make a meaningful impact within a fast-growing and innovative organization at the forefront of the digital asset ecosystem. The role is highly revenue-focused and client-facing, offering the opportunity to build, manage, and monetize institutional relationships. ## What You Will Do * Execute client trades in an OTC environment, applying sound judgment and market expertise to meet client objectives and prevailing market conditions. * Support and help scale a global 24/7 spot trading operation while delivering exceptional client service across multiple time zones. * Provide clients with timely market insights, updates, and guidance to help them navigate the fast-moving digital asset landscape. * Proactively originate trading opportunities by delivering actionable market color, trading strategies, and liquidity solutions. * Leverage strong sales capabilities to acquire new clients and expand existing relationships to drive trading volumes and revenue growth. * Develop and deepen client relationships through consistent engagement and cross-selling relevant trading products and services. * Collaborate closely with global trading, sales, and operations teams to ensure seamless execution and optimal client experience. * Stay informed on market developments, regulatory changes, and technological advancements within the digital asset ecosystem to identify new business opportunities. ## What You Will Need * Proven experience as an OTC trader, sales trader, or broker within the cryptocurrency or digital asset space. * Demonstrated track record of generating and growing OTC trading revenue. * Strong understanding of OTC market structure, liquidity provision, and risk management. * Deep knowledge of digital assets, blockchain technology, and cryptocurrency markets. * Solid understanding of global financial markets and regulatory frameworks. * Excellent communication and relationship-management skills with a strong client-first mindset. * Ability to operate effectively in a high-pressure, fast-paced trading environment, managing large transaction volumes while exercising sound judgment. * Strong commitment to staying current on market trends, industry developments, and evolving digital asset dynamics. * Experience with derivatives and OTC structured products is a plus. * Flexibility to work hours that overlap with teams in Singapore, London, and the United States. ## Compensation & Perks * Competitive salary and meaningful equity in an industry-leading company. * Institutional Incentive Plan based on performance and PnL. * The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry. * Comprehensive health, dental, and vision benefits. * Unlimited vacation policy to maintain work-life balance. * The latest Apple equipment for optimal productivity. * Performance-based bonuses. * Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year. We also offer benefits that include medical and dental coverage, retirement benefits, paid parental leave, and flexible paid time off. Additionally, this role might be eligible for discretionary bonuses, and full-time employees will receive equity as part of the compensation package. *Note: Blockchain.com benefits programs are subject to eligibility requirements.* --- **Equal Opportunity & Data Privacy** Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time. **Data Protection Notice:** Your personal data will be processed for recruitment purposes. You may contact our Data Protection Officer at dpo@blockchain.com. Your data may be transferred to and processed by our recruitment software provider in the United States under appropriate safeguards. You have rights regarding your personal data under applicable law, including the right to access, rectify, or erase it, and to lodge a complaint with a supervisory authority.

VP of Investor Relations

Blockchain.com

81 days ago

**Blockchain.com** is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. We are looking for a **Vice President of Investor Relations** based in Dallas, TX and reporting directly to Blockchain.com’s Chief Financial Officer. This individual will work across departments and engage regularly with the leadership team while leading the company’s efforts to build and maintain strong relationships with investors, analysts, and key stakeholders in the financial and crypto ecosystems. This strategic role will be responsible for crafting clear, compelling narratives about the company’s performance, growth strategy, and market position. The ideal candidate will have deep experience in capital markets and communications, with a strong understanding of the crypto industry. Direct public company IR experience is necessary for the role, and prior experience leading companies through the IPO process would be ideal. ## WHAT YOU WILL DO **Responsible for all investor-related communications, with the goal of strengthening and broadening relationships with the investor base.** - Own and refine the company’s equity story and growth strategy narrative - Act as the primary spokesperson to the investment community, driving transparent and consistent communication - Partner with finance, legal, and comms to prepare earnings materials - Build and institutionalize a scalable IR infrastructure - Ensure consistent messaging and build a centralized function for all investor-related communications, queries and strategic investor-related plans - Collect information and data points for industry trends, market developments and positioning against competitors - Monitor analyst coverage, peer performance, investor sentiment, and regulatory developments across both traditional finance and crypto - Gather and synthesize investor feedback for executive leadership to help inform strategy and messaging **Support Company Public-readiness Preparation.** - Lead the company’s public-market readiness initiatives, including building relationships with equity analysts, institutional investors, and crypto-native funds ## WHAT YOU WILL NEED - A relentless & optimistic attitude, dedication to detail, and passion for crypto finance - Direct experience working at a publicly traded company (mandatory) - 10+ years in Investor Relations, investment banking, capital markets, or strategic finance - Proven experience in a high-growth technology or fintech company; crypto or Web3 sector preferred - Experience supporting equity fundraising, debt, or token raises across private and/or public markets - Familiarity with both traditional institutional investors and crypto-native funds (VCs, hedge funds, family offices) - Exceptional written and verbal communication skills, with experience developing investor materials, earnings reports, and financial disclosures - Strong analytical and financial modeling capabilities - Skilled at simplifying complex technical or financial concepts for diverse investor audiences - Confident public speaker and presenter with executive presence - IR-specific certifications (e.g., Certified Investor Relations Professional) are a plus but not required - High degree of integrity, discretion, and professionalism - Strong relationship-building skills with both internal stakeholders and external investors - Able to operate in a fast-paced, dynamic, and often ambiguous environment - This role is based in Dallas, Texas with 4 days per week required in office ## COMPENSATION & PERKS - Competitive full-time salary based on experience and meaningful equity in an industry-leading company - This is a role based in our Dallas office, with a mandatory in-office presence four days per week - The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry - Performance-based bonuses - Apple equipment provided by the company - Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year We also offer benefits that include medical and dental coverage, retirement benefits, paid parental leave, flexible paid time off. Additionally, this role might be eligible for discretionary bonuses, and full-time employees will receive equity as part of the compensation package. Note: Blockchain.com benefits programs are subject to eligibility requirements. *Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.* *You may contact our Data Protection Officer by email at dpo@blockchain.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.* *Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.* *Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.* When applying, mention the word **CANDYSHOP** to show you read the job post completely.