Morpho

Customer Support Specialist

Morpho

22 days ago

## Job Description ### About Morpho Morpho is a leading Decentralized Finance (DeFi) lending protocol that recently secured $50 million from Ribbit Capital, a16z crypto, Coinbase Ventures, Variant, Brevan Howard, Pantera, Blocktower, and 50 others to build an **open lending network giving anyone, anywhere, access to the best possible terms.** Morpho is experiencing explosive growth, with over $10 billion in **deposits on the network**, solidifying itself as the new standard for DeFi lending. Now, Morpho is scaling its team of contributors to establish itself as a cornerstone, not just of DeFi, but of a new internet-native financial system. ### Our Mission Morpho’s mission is to power human ambition with open access to capital. Human ambition has no borders, but the capital to fuel it does. Today’s financial system is closed and fragmented. No one sees all opportunities, most overpay, and some are excluded entirely. We believe capital should flow efficiently to where it’s needed most — giving anyone, anywhere, access to the best possible terms. **Location:** Remote Americas ### How We Work We move fast on hard problems in a nascent market with no set playbook: navigating uncertainty is part of the job. You’ll be challenged: anyone can question work and decisions must be justified. We keep a high bar and match it with high support: we help each other unblock and share context openly, with low ego. More about our values: morpho.org/jobs. ### Role The mission of this role is to deliver world-class support to Morpho users and integrators across all time zones, ensuring they get fast, accurate answers and a seamless experience as the protocol scales globally. ### Responsibilities - Provide support to users and integrators (B2C/B2B) through Discord, Telegram, Intercom, and Slack to resolve queries promptly and build trust. - Own and maintain documentation and community platforms (Discord, Intercom, Telegram, Slack, governance forum) to ensure information is accurate, accessible, and up to date. - Analyze and document user issues and bugs using tools like Etherscan, Phalcon, and Tenderly to create clear bug reports for the engineering team. - Engage proactively with users across time zones to anticipate common questions and reduce response times. - Collaborate internally with engineering and product teams to surface product improvements and streamline internal processes. - Build technical knowledge of Morpho's protocols, smart contracts, and DeFi mechanics to handle advanced questions autonomously and contribute to GitHub discussions. - Follow up consistently on open requests and unresolved issues to ensure no user is left behind. ### What Success Looks Like **In your first 30 days** You will gain a high-level understanding of how the Morpho network operates, familiarize yourself with user-facing tools (Discord, Telegram, Intercom, Slack), and learn Morpho's internal processes. You will demonstrate a customer-centric approach and stay organized across all support channels. **By Month 4–6** You will have strong knowledge of Morpho concepts and work autonomously on most user questions. You will begin diving into deeper technical topics around Morpho's logic and contracts, participate in GitHub repo activities (PR reviews and creation), and be fully autonomous with internal tooling and processes. **By Month 12** You will be a key interface between users, integrators, and the Morpho team, representing support excellence. You will proactively propose product and process improvements, level up technically to reduce the gap with engineers, and be a trusted resource for both users and internal teams. ### Job Requirements #### Competencies & Traits - **Adaptability:** You thrive in a fast-moving, remote-first environment where priorities shift and context changes quickly across time zones. - **Ownership and Autonomy:** You take full responsibility for support quality, do your own research to find answers, and act with initiative without waiting for direction. - **Team-first Mindset:** You make life easier for internal teams, share credit, prioritize the mission over personal goals, and work transparently. - **Clear Async Communication:** You communicate professionally, concisely, and effectively in writing, ensuring clarity across distributed teams. - **Empathy and Care:** You genuinely care about users and integrators. Their understanding and success is Morpho's success, and it shows in every interaction. #### Must-have Experience - 3+ years of customer support experience - 3+ years of experience in DeFi - Deep understanding of DeFi protocols and blockchain technology - Experience with customer support tools like Intercom - Hands-on experience with tools like Etherscan, Phalcon, and Tenderly - Fluent in English with professional, concise, and friendly communication skills - Deep interest in Morpho and genuine curiosity to learn ### Perks & Benefits We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning. ### Equal Opportunity We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment. Ready to shape the future of finance? When applying, mention the word **CANDYSHOP** to show you read the job post completely.

Risk Analyst

Morpho

36 days ago

## Job Description ### About Morpho Morpho is a leading Decentralized Finance (DeFi) lending protocol that recently secured $50 million from Ribbit Capital, a16z crypto, Coinbase Ventures, Variant, Brevan Howard, Pantera, Blocktower, and 50 others to build an **open lending network giving anyone, anywhere, access to the best possible terms.** Morpho is experiencing explosive growth, with over $10 billion in **deposits on the network**, solidifying itself as the new standard for DeFi lending. Now, Morpho is scaling its team of contributors to establish itself as a cornerstone, not just of DeFi, but of a new internet-native financial system. ### Our Mission Morpho’s mission is to power human ambition with open access to capital. Human ambition has no borders, but the capital to fuel it does. Today’s financial system is closed and fragmented. No one sees all opportunities, most overpay, and some are excluded entirely. We believe capital should flow efficiently to where it’s needed most — giving anyone, anywhere, access to the best possible terms. ### Location Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team). ### How We Work We move fast on hard problems in a nascent market with no set playbook: navigating uncertainty is part of the job. You’ll be challenged: anyone can question work and decisions must be justified. We keep a high bar and match it with high support: we help each other unblock and share context openly, with low ego. More about our values: morpho.org/jobs. ### Role The mission of this role is to bridge TradFi risk expertise and DeFi protocol mechanics, enabling Morpho to confidently onboard institutional integrators by providing rigorous risk analysis, actionable data insights, and clear guidance on how traditional financial standards interface with on-chain realities. ### Responsibilities - Advise TradFi integrators on risk management frameworks to help them confidently adopt the Morpho protocol while meeting their regulatory and internal standards. - Translate complex DeFi mechanisms (curator behavior, liquidations, on-chain risk) into language and frameworks familiar to traditional finance to accelerate institutional adoption. - Execute independent data analysis using SQL, Python, or Dune to answer critical questions from both internal teams and external partners. - Build and maintain dashboards and queries that surface key risk metrics to empower decision-making across integration and product teams. - Develop deep expertise in Morpho's protocol architecture and risk model to serve as the go-to resource for risk-related questions. - Educate DeFi-native colleagues on TradFi conventions and standards to strengthen Morpho's ability to speak the language of institutional clients. - Identify data gaps and edge cases in integration scenarios to proactively mitigate risks before they impact integrators or end users. ### What Success Looks Like #### In Your First 30 Days You'll develop a detailed understanding of the Morpho stack, how integrations are architected, and what curators and integrators need. You'll write initial Dune queries or Python scripts independently to deepen your grasp of the protocol and begin contributing to internal discussions. #### By Month 4–6 You'll actively contribute to TradFi integration initiatives as a subject matter expert on topics like liquidations or curator actions. You'll answer ad hoc questions with confidence and build queries or dashboards that others—internally and externally—find genuinely useful. #### By Month 12 You'll own a critical dashboard, query, or data source that the team relies on. You'll lead or co-own a TradFi integration, acting as the trusted risk advisor who ensures both technical rigor and institutional credibility. ### Job Requirements #### Competencies & Traits - **Adaptability:** You thrive in a fast-moving, remote-first environment where priorities shift and new integration challenges emerge regularly. - **Calm Under Pressure:** Urgent requests pile up—especially on the integration team—and you stay composed, prioritize effectively, and deliver clarity when it's needed most. - **First-Principles Thinking & Bias for Action:** You challenge assumptions, dig into details and edge cases, and act with ownership. You adjust quickly when new information surfaces. - **Low Ego & Collective Success:** You're willing to ask questions and learn from partners, but you also push back when needed. Mission comes before personal goals; you share credit and operate transparently. - **Crypto Curiosity & Continuous Learning:** You have genuine appetite for the DeFi ecosystem and are eager to deepen your expertise in how crypto infrastructure works. #### Must-have Experience - 5+ years of TradFi experience in trading, risk management, or quantitative research at a front-office role (large bank, hedge fund, or market maker). - Quantitative expertise: Extensive hands-on experience using programming tools (SQL, Python, R, or similar) to answer critical business questions and provide actionable guidance. - Crypto experience: Professional experience in DeFi or crypto is ideal; alternatively, deep personal experience is acceptable. You should be able to explain how MEV works at a high level, have used DeFi protocols and self-custody wallets, and ideally have experience with analytics platforms like Dune. - Demonstrated ability to manage disagreements about risk assessments and to develop risk frameworks for novel strategies or new instruments. - Intermediate to expert-level knowledge in both DeFi and TradFi—ideally expert in one, intermediate in the other. We're not looking for someone who needs to be taught basic concepts from scratch in either domain. ### Perks & Benefits We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning. ### Equal Opportunity We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment. Ready to shape the future of finance? When applying, mention the word **CANDYSHOP** to show you read the job post completely.

Senior Protocol Engineer

Morpho

36 days ago

## Job Description ### About Morpho Morpho is a leading Decentralized Finance (DeFi) lending protocol that recently secured $50 million in funding from Ribbit Capital, a16z crypto, Coinbase Ventures, Variant, Brevan Howard, Pantera, Blocktower, and 50 others to support its mission of revolutionizing lending with an open, efficient, and resilient platform. Morpho is experiencing explosive growth, with over $10 billion in assets supplied on the protocol, solidifying itself as the new standard for DeFi lending. Now, Morpho is scaling its team of contributors to establish itself as a cornerstone - not just of DeFi, but of a new internet-native financial system. ### Location Paris or remote (from GMT -4 up to GMT +2 to ensure sufficient overlap with the rest of the team) being open to periodical visits to our office. ### Mission & Responsibilities As a **Senior Protocol Engineer** you will engage in all aspects of protocol development, from ideation to implementation and security. In particular, you will: - Contribute to research design ideas including lending mechanisms, liquidations, oracles, etc. - Develop prototypes or products, primarily in Solidity, with the ability to learn other languages as needed. - Collaborate cross-functionally with engineering, and leadership to inform architecture decisions. - Stay up-to-date with the latest advancements in blockchain technology, ensuring that our solutions remain at the forefront of the industry. ### Job Requirements #### Must-have Experience & Skills - Master’s degree in quantitative fields (Math, Computer Science, Physics, Statistics, Economics) or a related field. - A minimum of 5 years of experience in software architectural design and implementation of complex systems. - A minimum of 2 years of experience in blockchain R&D, with a strong track record in protocol design and implementation. - Excellent written and verbal communication skills. - Low ego. #### Nice to Have - Experience writing smart-contracts securing significant TVL. - A deep understanding of the Ethereum Virtual Machine and Solidity. - PhD in quantitative fields (Math, Computer Science, Physics, Statistics, Economics). - Publication record in applied cryptography, security, cryptoeconomics, MEV, blockchain, distributed system, or related domains. ### Ready to shape the future of finance? We are looking forward to receiving your application. When applying, mention the word **CANDYSHOP** to show you read the job post completely.