Payroll & Benefits Manager

Payroll & Benefits Manager

Location: Mumbai
Department: People
Commitment: Full-time
Workplace Type: Hybrid

About the Role

We're looking for an experienced Payroll & Benefits Manager to own end-to-end payroll processing, benefits administration, and vendor management for our global organization. Based in Mumbai, you'll be the subject matter expert and escalation point for all payroll and benefits matters across India, the US, the UK, and the UAE.

This role goes beyond coordination - you'll have full accountability for ensuring accurate, compliant, and timely payroll delivery through our third-party providers, managing our benefits vendor relationships and renewal cycles, and driving operational excellence across people systems and processes. You'll also support audit activities, manage visa tracking for international relocations, US State filings and reporting, and act as the critical interface between People, Finance, Legal, and external partners.

In an organization of less than 100 people operating across multiple countries, precision and expertise in payroll, benefits, and vendor management are essential. You'll be the trusted expert who ensures our people are paid accurately, our benefits programs deliver value, and our vendor relationships are optimized for cost and service quality.

Key Responsibilities

Global Payroll

• Own end-to-end payroll delivery across India, US, UK, and UAE via third-party providers
• Review payroll inputs, perform gross-to-net checks, and resolve discrepancies
• Ensure compliance with local tax, statutory, and employment regulations
• Manage payroll calendars, reconciliations, reporting, and year-end processes
• Act as the primary escalation point for payroll queries

Benefits & Reward

• Manage relationships with global benefits brokers and providers
• Lead annual renewals, cost reviews, and benefit design improvements
• Oversee enrolment, changes, invoicing, and reconciliation with Finance
• Ensure retirement and insurance programs are administered effectively

Vendor & Compliance Management

• Own relationships with payroll, benefits, HRIS, EOR, and other People vendors
• Monitor SLAs, negotiate contracts, and identify cost optimisation opportunities
• Support internal and external audits and maintain audit-ready documentation
• Ensure full compliance with employment, payroll, and benefits regulations

International Mobility & HR Operations

• Track visas and work permits and coordinate with immigration partners
• Support international relocations and cross-border payroll considerations
• Maintain HRIS data integrity and provide payroll and headcount reporting
• Partner with Finance on reconciliation, budgeting, and people cost forecasting
• Support employment documentation and broader People team administration

Key Requirements

• Significant experience managing multi-country payroll and benefits
• Strong knowledge of global payroll compliance, tax, and statutory requirements
• Proven ability to manage third-party vendors and complex stakeholder groups
• High attention to detail with strong analytical and problem-solving skills
• Comfortable operating in a fast-paced, scaling, international environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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