Principal Product Manager - Consumer

Location: London
Department: Product
Commitment: Full-time
Workplace Type: Hybrid

About MoonPay

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.

Why?
Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.

What we do
MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.

Proven at scale
Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day.

We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.

But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be.

If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.

Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.

About the Opportunity ✍️

This role is for a Principal Product Manager within MoonPay’s Consumer Product organisation, reporting directly to the VP of Product. This is a senior individual contributor role with end to end ownership of MoonPay’s consumer app funding experiences, spanning onboarding, payments, balances, and repeat usage.

You will define and drive the multi year consumer funding strategy that positions MoonPay as the primary funding destination for Web3. This role is highly strategic and deeply outcome driven, with direct accountability for P&L, growth, revenue, and adoption across consumer funding journeys.

You will operate at the intersection of consumer experience, financial infrastructure, and Web3 primitives, shaping how millions of users onboard, fund, and repeatedly engage with MoonPay. Your work will directly influence company wide ramp strategy across consumer, partner, and institutional surfaces.

What you will do

Own the end-to-end consumer funding experience across the MoonPay app, including onboarding flows, funding methods, balances, and repeat transaction journeys
Define and execute a multi-year product strategy to make MoonPay the default funding destination for Web3 consumers globally
Own consumer funding P&L, with direct accountability for revenue growth, adoption, and unit economics
Set and drive against clear success metrics, including MAUs, average transaction size, ARPU, and transactions per user
Translate company-level strategy into an executable consumer funding roadmap, balancing near term impact with long term platform bets
Partner deeply with Engineering, Design, Growth, Marketing, and Data to deliver cohesive, high-quality consumer experiences
Lead user discovery, experimentation, and analysis to continuously improve conversion, retention, and lifetime value
Influence adjacent product areas and company-wide ramp initiatives through strong product leadership and narrative, without formal authority

About You (Ideal background and experience)

8+ years in product management, with significant experience building and scaling large consumer fintech or Web3 products
Proven track record owning high-impact consumer products with direct accountability for revenue, growth, and adoption metrics
Experience defining and executing multi-year product strategies in fast-moving, high-growth environments
Deep understanding of consumer onboarding, funding flows, payments, and lifecycle engagement at scale
Prior Web3 or crypto product experience strongly preferred, with openness to exceptional candidates from large-scale consumer fintech
Strong commercial and analytical acumen, with hands-on experience using data, experimentation, and user research to drive decisions
Ability to influence and align senior stakeholders and cross-functional teams without formal people management responsibility
Comfortable operating with a broad scope, ambiguity, and end-to-end ownership as a senior individual contributor
Highly curious and a team player

This position requires exceptional strategic vision, strong consumer product judgment, and the ability to lead complex cross-functional initiatives as a senior individual contributor. You will balance commercial accountability, regulatory complexity, and high-quality consumer experience, while driving measurable outcomes across growth, revenue, and adoption.

What you will be working with/on…

You will lead MoonPay’s consumer strategy and product execution, focusing on:

End to end ownership of consumer onboarding and funding journeys across the MoonPay app
Defining and scaling a unified consumer funding strategy aligned with partner and institutional ramp initiatives