Technical Business Analyst

Technical Business Analyst

Location: Hong Kong, Hong Kong SAR
Department: Corporate – Finance Technology
Commitment: Full-time
Workplace Type: Hybrid

About the Team

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detail-oriented while multitasking across various exciting project scopes.

Responsibilities

• Technical Discovery & Scoping: Collaborate with cross-functional teams to translate complex business needs into detailed functional and technical specifications (BRDs/FRDs).
• Technical Documentation: Develop and maintain comprehensive documentation.
• Process Optimization: Conduct deep-dive business analysis to identify bottlenecks and quantify the impact of process improvements.
• UAT: Lead User Acceptance Testing (UAT) for Finance systems, performing root-cause analysis on data discrepancies.
• Stakeholder Synthesis: Act as the primary translator between non-technical business stakeholders and engineering teams to ensure alignment on deliverables. Manage stakeholder communication throughout the project lifecycle to ensure all key stakeholders are apprised of progress and issues are resolved in a timely manner.
• Solution Design: Partner with IT and vendors to architect solutions that integrate system logic, data structures, and automation tools to solve business pain points.
• Risk & Logic Analysis: Identify technical risks, data integrity issues, and system constraints early in the project lifecycle.

Requirements

• 5+ years of experience as a Technical Business Analyst, preferably within a fast-paced MNC, consulting firm or fintech startup.
• Experience in SQL/Python and data visualization tools (e.g., Tableau, Power BI) for data analysis is an advantage.
• A data-informed work style.
• Strong problem-solving skills with the ability to "think outside the box" when navigating system limitations.
• Prior experience in Finance Transformation/Process automation or the Crypto/Web3 industry is highly preferred.
• Experience using AI-assisted coding/analysis tools or LLMs to accelerate documentation and data workflows is a plus.

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up. Aspire career alternatives through us - our internal mobility program offers employees a new scope. Work Perks: crypto.com visa card provided upon joining.

Are you ready to kickstart your future with us?

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

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We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

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