SwissBorg

Engineering Manager (Infrastructure)

SwissBorg

5 days ago

# Engineering Manager (Infrastructure) **Location:** Krakow / Warsaw / Estonia / Tallinn / Athens / Budapest / Brussels / Lisbon / Porto **Department:** Engineering – Management **Workplace:** Remote ## About SwissBorg At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over **880,000+ verified users**, offering the best price and liquidity across 15 fiat currencies to buy 300+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than **$1.9 billion in assets** held in the app and over 55,000 premium users. Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively. Join the team to help revolutionise the world together! ## The Role This is an exciting period of growth for us at SwissBorg with a focus on delivery, from shaping efficient processes to squad coordination. We are building a top-notch Engineering Team with talents from all over Europe, and are looking for the spark that helps them focus on the essentials and work in the best conditions. Our Engineering Managers are instrumental to the success of our engineering teams, and this is an incredible opportunity to play a key part in shaping SwissBorg's future. You will be managing our SRE and Platform teams, ensuring that everything works reliably, securely, and at scale. Our Engineering Management culture is built on three pillars: culture, delivery and people management. **How will you make an impact?** ### Culture - Grow a healthy, collaborative, continuously improving engineering culture - Apply Tribal Leadership principles and maintain the team at level 4+ - Organise the team rituals and ceremonies - Promote a culture of continuous improvement - Follow the Agile principles and be their first advocate - Make the mission of the team clear internally and externally ### People Management - Coach engineers of all levels and individuals facing any work related challenges - Be responsible for attracting, mentoring, supporting and retaining a team of top-notch engineers who design, build and support SwissBorg infrastructure - Onboard new members - Attract and retain new talent - Ensure that our hiring processes are best aligned with the requirements - Work closely with all Engineering Managers to create hiring plans ### Delivery - Drive the implementation of the roadmap and balance new features with technical debt - Manage expectations and work closely with high level stakeholders - Ensure productivity by removing obstacles and creating a results driven and high performing engineering environment - Plan and prioritise the team’s roadmap, and champion team projects internally - Monitor metrics to ensure that teams are hitting and are on target - Work closely with the Product Manager to ensure that outputs and goals are aligned - Own and create new processes - Share opinions and input, with the ability to influence the direction of the engineering teams ## We would love to hear from you if you have the following experience: - 3+ years of management experience - Prior experience coordinating a team and delivering on a roadmap - Experience managing infrastructure teams - A “people first” approach - you care about facilitating learning and growth on the team - you put our engineers first - Strong stakeholder management skills - A deep understanding of communication, group dynamics and coaching, and can help teams develop trust and safety - Comfortable providing feedback and having sometimes difficult conversations - Strong attention to detail - Although this is not a hands on position - we are looking for an understanding of the latest frameworks and technologies so that when something isn’t working or delivery is slow, you know how to fix it - The ability to manage multiple priorities within a fast-paced environment - Must have an interest in crypto or blockchain eco-system ## Nice to have: - Comfortable working in a hyper growth environment and understanding the challenges that come with a scaleup environment - Previously managed remote distributed teams ## Why you should apply: - Freedom to build the company of your dreams - Learn with (super cool) experts in finance, engineering, AI, psychology and business - BORG bonus based on our meritocratic system - Flexible working hours - 25 working days of vacation + local holidays - We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work - Annual company and team retreats - We'd love to see you at the next one! - Continuous learning and development opportunities If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed. At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds.

Chief Information Security Officer

SwissBorg

51 days ago

# Chief Information Security Officer **Location:** Estonia / Krakow / Warsaw / Lausanne / Lisbon / Tallinn **Department:** Engineering – Management **Commitment:** Full-time **Workplace Type:** Remote ## About SwissBorg At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 790,000+ verified users, offering the best price and liquidity across 16 fiat currencies to buy 90+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.4 billion in assets held in the app and over 51,000 premium users. Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively. Join the team to help revolutionise the world together! ## The Role We are looking for an experienced **Chief Information Security Officer** to lead SwissBorg's security program in a highly regulated cryptocurrency and fintech environment. The ideal candidate will have a strong background in information security leadership, regulatory compliance, and cryptocurrency custody security, with proven experience interfacing with financial regulators and managing security at executive level. This position reports directly to the CEO. ### You will - Own SwissBorg's security strategy, roadmap, and organisational security posture - Serve as the primary point of contact for Swiss (FINMA) and French (AMF) regulatory authorities on security matters - Lead DORA and MiCA compliance programs, conduct internal IT audits, and ensure compliance - Present security posture, risk assessments, audit reports, and compliance status to the board and executive team - Define and enforce organisation-wide security policies, including RBAC, secrets management, IAM, user permissions, and access governance based on least privilege - Lead security incident response, including coordination with legal, law enforcement, and regulators - Oversee security architecture for cryptocurrency custody systems, hot/cold wallet management, key management, and trading platform security - Manage third-party risk assessment for all critical vendors and blockchain service providers (staking, custody, oracles) - Own security budget, vendor relationships, and contract negotiations at executive level - Develop security awareness training programs and work closely with engineering teams to ensure proper security architecture and implementation ### About you - 5+ years in information security with a minimum of 2 years in CISO or Head of Security role - Proven experience in regulated financial services (fintech, banking, or cryptocurrency mandatory) - Deep knowledge of Swiss and EU regulatory frameworks (FINMA, AMF, DORA, MiCA, GDPR) - Strong understanding of cryptocurrency security, including custody models, key management, and blockchain infrastructure - Executive-level crisis management and incident response leadership, including law enforcement coordination - Technical depth to challenge engineering decisions and review security architecture - engineering background required - Keen attention to detail for reviewing configurations, permissions, and compliance documents in 24/7 operational environment - Excellent communication skills with the ability to present to board level and balance pragmatic risk management with business velocity - Fluent English required (French is a strong plus for AMF interactions) - Master’s degree in Information Technology, Computer Science ## Why you should apply - Freedom to build the company of your dreams - Learn with (super cool) experts in finance, engineering, AI, psychology and business - Semestral bonus based on our meritocratic system - Flexible working hours - 25 working days of vacation + local holidays - We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work - Annual company and team retreats - We'd love to see you at the next one! - Continuous learning and development opportunities If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed. At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone! Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates! --- *We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Legal Counsel Regulatory (Crypto)

SwissBorg

53 days ago

## Legal Counsel Regulatory (Crypto) **Location:** Remote - Europe Timezone **Department:** Corporate Governance – Legal **Commitment:** Full-time **Workplace Type:** Remote --- ### About SwissBorg At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 880,000+ verified users, offering the best price and liquidity across 15 fiat currencies to buy 300+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.9 billion in assets held in the app and over 55,000 premium users. Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively. Join the team to help revolutionise the world together! We are seeking a motivated and detail-oriented Junior Legal Counsel to join our legal team. This role focuses on providing regulatory advice and support on matters relating to cryptoasset services and blockchain technology. The successful candidate will work under the supervision of the Head of Legal to ensure compliance with relevant laws and regulations. --- ### You will: - Monitor and analyse regulatory developments in the cryptoassets space - Assist in the interpretation and implementation of new regulations affecting cryptoassets (MiCA, DORA, PSD, etc) and financial instruments (MiFID2) - Assist with legal advice on cryptoassets-related products and initiatives - Collaborate with cross-functional teams to ensure regulatory compliance in product development and business operations - Assist in developing and updating internal policies and procedures to comply with evolving regulatory requirements - Support in liaising with regulatory bodies and government agencies - Researching a range of novel legal and regulatory questions and participating in providing legal analyses and recommendations to inform business decisions - Participate in training and educational efforts within the company related to cryptoassets regulations. --- ### About you: - Master of Laws - Excellent knowledge in European cryptoassets regimes, ideally also in traditional financial instruments - 2-3 years of legal experience, preferably in financial services, fintech, technology, or a related field - Knowledge of and interest in cryptoassets, blockchain technology, and digital finance - Eagerness to understand the underlying technicality is a plus - Familiarity with industry practices and professional standards - Business acumen - Strong business partnership culture, combined with a solution-oriented attitude and capable of performing even in challenging situations - Great writing and communication skills in English, with proven verbal and written fluency; French is a plus - Proven ability to understand legal and regulatory concepts and convert them into relevant, practical, local business requirements - Autonomous, adaptive, ability to think outside of the box, creative --- ### Why you should apply: - Freedom to build the company of your dreams - Learn with (super cool) experts in finance, engineering, AI, psychology and business - BORG bonus based on our meritocratic system - Flexible working hours - 25 working days of vacation + local holidays - We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work - Annual company and team retreats - We'd love to see you at the next one! - Continuous learning and development opportunities If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed. At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone! Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates! --- *We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Community Success Agent

SwissBorg

54 days ago

## Community Success Agent **Location:** Remote, Europe / Estonia / Krakow / Brussels / Bucharest / Budapest / Lisbon / Warsaw **Department:** Operations – Operations **Commitment:** Full-time **Workplace Type:** Remote At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over 880,000+ verified users, offering the best price and liquidity across 15 fiat currencies to buy 300+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than $1.9 billion in assets held in the app and over 55,000 premium users. Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively. Join the team to help revolutionise the world together! We are hiring for a German-speaking Customer Service Agent to join our Community Success team. If you like to help others, seek to understand and are a hard-working experienced customer service agent, it’s your chance to join and be part of the new financial era from behind the scenes. ### What You’ll Be Doing: - Deliver exceptional customer support to our community members in both German and English. - Assist users through various channels, including email, phone, and chat. - Work based on a 24/7 rotating shift schedule, ensuring continuous support for our customers. We are where our customers are. - Participate in occasional side projects or project-based tasks efficiently. - Be a great team player - we’re all in this together; our community is not just our users, it’s all of us. - Share user insights and feedback with the relevant teams to help improve our products and processes. - Report and document bugs in the appropriate channels to support our development teams. - Immerse yourself in our product and the crypto world. ### About You: - Fluency in English and German is a must; French, Spanish, or other languages are a bonus. - Experience working in a customer-centric and customer-facing environment. - You listen carefully, read attentively, and strive to fully understand customer needs. - You’re familiar with Zendesk, Freshdesk, or similar customer support platforms, and can navigate them with ease. - You focus on finding the best possible answer for users’ concerns and questions. You enjoy thinking outside the box to find new solutions. - You manage your time effectively and are capable of working independently. You take the initiative to improve processes, systems, and workflows whenever you see an opportunity. - Must have personal or professional experience with Crypto or the blockchain ecosystem. ### Why You Should Apply: - Freedom to build the company of your dreams. - Learn with (super cool) experts in finance, engineering, AI, psychology, and business. - BORG bonus based on our meritocratic system. - Flexible working hours. - 25 working days of vacation + local holidays. - We'll provide you with a MacBook and a cutting-edge tech stack to help you do your best work. - Annual company and team retreats - We'd love to see you at the next one! - Continuous learning and development opportunities. If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed. At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity, and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone! Familiarising yourself with our product is crucial for anyone looking to join our team. Please make sure to test the app, explore our blog for the latest developments, and follow our Careers Page, LinkedIn, and X for regular company updates! *We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.* **Apply for this job** When applying, mention the word **CANDYSHOP** to show you read the job post completely.