Polymarket
Web3 company listing jobs in blockchain/crypto space
Open Positions at Polymarket
Polymarket
Today
## About Polymarket Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the role This is a senior executive role reporting directly to the Founder & CEO. You’ll own the full market lifecycle: what gets listed and why, how markets are structured, how liquidity develops, how markets resolve, and how all of it compounds into a platform that every day traders and sophisticated institutions trust with their capital. The ideal candidate has 10+ years of experience in financial markets and is ready to build out the operational cadence and structure for the markets function, powering one of the most exciting, emerging asset classes of our time. ## What you’ll do - Lead a team across market selection, liquidity, operations, and resolution - Drive market listing strategy — sharp instinct for what generates trading interest, not just supply - Build frameworks for evaluating market viability: event significance, tradability, audience reach - Own market structure — tick sizes, fees, rebates, incentive design — ensuring tight spreads and durable liquidity - Build and manage relationships with market makers, trading firms, and LPs; primary contact for key counterparties - Design liquidity programs and commercial partnerships that attract and retain committed capital - Work with media, sports, politics and other partner organizations to shape resolution strategy and determine viability of outcome - Define scalable systems for market creation, maintenance, and resolution across a growing catalog - Own resolution credibility and market integrity ## What We’re Looking For - 10+ years of experience in financial markets – potentially led a markets function at an exchange or held a senior seat on a sell-side desk with direct responsibility for liquidity strategy, market maker relationships, and market structure - Deep understanding of market microstructure — how spreads, incentives, fee design, and product structure interact to produce market quality - Strong conviction that liquidity is an output of structure and demand, not just relationships; has built or shaped the conditions that attract durable capital - Experience with market governance, resolution, or integrity functions — comfortable owning high-stakes decisions where credibility is on the line - Established network across market makers, trading firms, and liquidity providers - Track record through real market stress — drawdowns, flash crashes, dislocations — with the judgment and reputation that comes from navigating them - Effective operator across Product, Legal, Compliance, and Engineering in a fast-moving environment ### Bonus Points - Experience with prediction markets, binary options, or derivatives markets - Existing relationships with market makers, trading firms, or liquidity providers - Experience at an exchange operating in a novel or emerging asset class - Experience at a high-growth fintech, trading firm, or early-stage startup environment ## Benefits - Competitive salary & equity - Unlimited PTO - Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories. *When applying, mention the word **CANDYSHOP** to show you read the job post completely.*
Polymarket
Today
## About Polymarket **Polymarket** is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role You're an engineer who builds things that make companies run faster. You see a manual process and your instinct is to automate it. You see a team bottleneck and you ship a tool to fix it — not next quarter, today. We're hiring someone to own internal AI at Polymarket. You'll identify inefficiencies across every team, then build the agents, automations, and infrastructure to eliminate them. This is a hands-on-keyboard, high-autonomy role. You are the team. ## What You'll Do - Find the highest-leverage problems across ops, finance, talent, CX, engineering, and marketing — then build AI-powered systems to solve them - Design and deploy agents, copilots, and automations using LLMs, APIs, and whatever tools get the job done - Write production code. Python, TypeScript, integrations across our stack (Notion, Linear, Slack, GitHub, etc.) - Build shared infrastructure: prompt libraries, eval harnesses, agent frameworks, RAG pipelines - Move fast. You should be experimenting with new models and tooling within days of release - Set the standard for how the entire company builds with AI ## What We're Looking For - **Engineer first.** You write production code daily. 5+ years building software - **AI native.** You live at the frontier — LLMs, agents, tool-use, evals, RAG. You don't just use AI tools, you build them - **Founder energy.** You've started something or operated like someone who has. End-to-end ownership, minimal direction - **Shipping > planning.** You'd rather deploy something useful today than architect the perfect system for months - **Full-stack.** You can build the API, the UI, the pipeline, and the infra without waiting on anyone - Founded or co-founded a startup (a plus) - Open-source AI tooling contributions (a plus) - Crypto / fintech / prediction markets background (a plus) ## How to Apply Resume, GitHub, and 2–3 AI systems you've built — show us the code and the impact. ## Benefits - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
Today
## About Polymarket **Polymarket** is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role Polymarket is building **Polymarket US** — a fully regulated, exchange-grade product for American users. We're looking for a senior operator to own everything that touches how users get money in, stay verified, and trust the platform. You'll own the full payments and identity stack for Polymarket US — from the moment a user tries to fund their account to the moment they withdraw, and every compliance and identity checkpoint in between. This is a critical infrastructure role at the intersection of product, engineering, compliance, and external partnerships. ## What You'll Do ### Payments - Own all consumer and exchange payment rails end-to-end — including cards, ACH, bank transfers, wires, and stablecoins - Obsess over uptime, conversion rates, and success rates across every funding method. You will build the dashboards, set the SLAs, and own the outcomes - Understand the exchange and clearing implications of operating within a regulated environment — you should know what a clearing house is, what a DCO and DCM are, and how funding flows interact with the system as a whole - Build and maintain relationships with banks, card networks (Visa, Mastercard), and payment processors, including proactive work on fraud reduction, chargeback management, and expense management - Work cross-functionally across product, backend, and exchange teams to ensure funding flows are seamless from the user's perspective - Work with our compliance and risk teams to optimize payments in support of our users ### Auth & Identity - Own KYC end-to-end — including pass rates, rejection quality, and drop-off at every step of the funnel - Obsess and understand the what and the why behind rejections and false-positives - Monitor identity funnel metrics daily; run experiments to improve conversion without compromising compliance - Understand the regulatory requirements of operating as a CFTC-regulated exchange and translate them into identity requirements - Partner with compliance, legal, and external identity vendors to stay ahead of requirements ## What We're Looking For - 7+ years in payments, fintech, or financial infrastructure, ideally at a regulated exchange, neobank, or high-volume consumer fintech - Deep hands-on experience with payment rails (ACH, card, bank integrations), KYC/AML providers, and fraud tooling - You've managed real relationships with card networks or banking partners. You know who to call at Visa when there's a problem - Strong understanding of the US regulatory environment for financial products: CFTC, BSA/AML, KYC requirements - Product-minded: you read conversion funnels, run experiments, and care deeply about user experience, not just compliance checkbox-ticking - Technical enough to work closely with engineers, review APIs, and debug issues. You don't need to write Go but you should be able to read a webhook payload - Very comfortable with ambiguity and speed ## Nice-to-Haves - Experience at a CFTC-regulated entity (DCO, DCM, FCM) - Familiarity with prediction markets - Prior work with payment, risk, and compliance software such as Socure, Plaid, Stripe, Aeropay, and Checkout.com ## Benefits - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories *When applying, mention the word CANDYSHOP to show you read the job post completely.*
Polymarket
Today
## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role We're looking for a world-class people leader to own the human infrastructure of Polymarket as we scale. You'll drive the people function end-to-end — defining our culture, building the systems that keep elite talent engaged and growing, and being a trusted partner to our founder and leadership when the hardest decisions need to get made. We're looking for someone who brings both the operational rigor to build the right foundations and the judgment to know when process helps and when it gets in the way. Above all, you're obsessed with making people — and the company — better. ## What You'll Do - **Culture & Standards** Define what “great” looks like at Polymarket. Codify expectations around performance, ownership, and behavior — and ensure they are upheld as we scale. - **People Infrastructure** Own onboarding, benefits, compliance, and core people systems. Build simple, durable processes that scale without adding unnecessary complexity. - **Leadership Partnership** Act as a trusted advisor to founders and managers. Support performance management, organizational design, and high-stakes people decisions with clear judgment. - **Performance & Retention** Design and implement systems for feedback, growth, and accountability. Ensure top performers are recognized, challenged, and retained. - **Org Health & Signal** Continuously assess team health. Identify issues early — performance gaps, morale risks, structural inefficiencies — and address them directly. - **Operational Rigor** Bring discipline to how we run the people function. Track key metrics, improve processes, and remove friction across the employee lifecycle. ## What We're Looking For - You were an early or first People hire at a high-growth startup and scaled the function from the ground up - You have strong judgment in complex, high-stakes people situations - You are comfortable operating with limited structure and making decisions quickly - You can balance empathy with accountability — you care about people, but prioritize performance - You communicate clearly and directly, especially in difficult conversations - You build systems that are simple, effective, and durable - You earn trust quickly across founders, managers, and ICs ## Benefits - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories *When applying, mention the word CANDYSHOP to show you read the job post completely.*
Polymarket
7 days ago
## **About Polymarket** Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We’re growing fast — in both volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media, and customer experience is a core lever in getting there. ## **About the Role** We're looking for a sharp, execution-focused **Recruiter** to help us scale the team behind the world's largest prediction market. This is a high-impact, full-cycle role where you'll own hiring across technical and business functions from sourcing to close. You'll work directly with hiring managers and senior leadership to build pipelines, run structured interviews, and bring in exceptional people quickly. At Polymarket, recruiting isn't a support function - it's a strategic lever, and you'll be expected to operate with the urgency, judgment, and ownership that reflects that. ## **What you'll do** - Own full-cycle recruiting across technical and/or business roles - Partner closely with hiring managers to define role scope, success criteria, and candidate profiles - Build and manage high-quality candidate pipelines through proactive sourcing and outreach - Run structured, high-signal interview processes from initial screen through offer - Maintain strong candidate experience while operating with urgency and precision - Drive offer processes, including compensation alignment and closing strategy - Track pipeline health and ensure accurate data in Ashby - Identify process inefficiencies and improve how we hire over time ## **What we're looking for** - 5+ years of recruiting experience (in-house, agency, or both) - Proven ability to close high-quality candidates in competitive markets - Strong sourcing and talent mapping skills - High judgment — able to quickly identify signal vs noise in candidates - Clear and concise communicator across candidates and internal stakeholders - Ability to operate independently in a fast-paced, ambiguous environment - Experience working directly with hiring managers or senior leadership - High ownership mindset and attention to detail - Experience at a startup or high-growth company (a plus) - Familiarity with Ashby or modern ATS tools (a plus) - Interest in crypto, markets, or fintech (a plus) ## **Benefits** - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
14 days ago
## About Polymarket **Polymarket** is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We’re growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the role Polymarket is looking for an **AI-native Mobile Engineer** to build the automation layer that powers our mobile development team. This is not a traditional mobile product engineering role – you’ll design and implement AI-driven systems that make our mobile engineers dramatically more efficient. You’ll work at the intersection of mobile development and AI tooling, building orchestration systems that automate everything from ticket creation to code generation, testing, and review. The goal is to push toward a fully autonomous mobile development pipeline. This is a high-ownership role for someone who is deeply curious about the frontier of AI-assisted engineering and wants to rethink how mobile software gets built. ## What you’ll do * **Build AI-powered development workflows.** You’ll design and implement systems that automate the mobile development lifecycle, from issue creation to pull requests and code review. * **Own mobile-specific AI tooling.** You’ll tackle challenges unique to mobile environments (e.g., compilation constraints, CI on macOS, simulator workflows) and build systems that integrate seamlessly with them. * **Improve the feedback loop.** You’ll optimize and re-architect our current tooling stack (e.g., Slack bots, ticketing systems, codegen tools, CI pipelines) to reduce latency and increase reliability. * **Develop orchestration systems.** You’ll connect tools like LLMs, design systems, and codebases into cohesive pipelines that can reason about and modify mobile codebases. * **Collaborate with mobile engineers.** You’ll work closely with the iOS team to identify bottlenecks and build tools that meaningfully improve developer velocity. * **Experiment aggressively.** You’ll stay on the cutting edge of AI tooling and continuously evaluate new models, frameworks, and approaches. * **Contribute to mobile code when needed.** During high-priority moments, you may occasionally jump into the codebase to support product development. ## What we’re looking for * 2+ years of experience building native iOS (and ideally Android) applications * Proficiency in Swift/Kotlin, with a solid understanding of mobile build systems and tooling * Strong programming skills in TypeScript (or willingness to ramp quickly) * Experience building or experimenting with AI-powered developer tools, agents, or automation systems * Familiarity with LLMs and modern AI tooling (e.g., code generation, agents, orchestration frameworks) * A systems mindset — you think in terms of pipelines, automation, and leverage * High agency and curiosity — you proactively explore new tools, ideas, and approaches * *(Plus)* Experience building internal developer tools or CI/CD systems * *(Plus)* Familiarity with mobile CI environments (e.g., macOS build systems, simulators, provisioning) * *(Plus)* Experience with tools like Cursor, Claude, or similar AI coding assistants * *(Plus)* Active engagement with the AI engineering ecosystem (Twitter, blogs, open-source, etc.) * *(Plus)* Experience integrating with tools like Slack, Linear, or Figma APIs ## Benefits * Competitive salary & equity * Unlimited PTO, Health, Vision, & Dental coverage * 401k match * Hardware setup — new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
14 days ago
## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast: both in volume ($21B traded in 2025) and in adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media, powered by fast, reliable, and deeply technical market infrastructure. ## About the Role We're looking for a **Senior Accountant** to join our finance team. Reporting to the Controller, you'll be responsible for delivering timely, accurate financial reporting while building the systems, controls, and processes needed to scale with our growth. We operate at the intersection of innovation, scale, and disciplined financial execution — and this role sits at the center of it all. ## What You'll Do - Own the monthly, quarterly, and annual close processes under US GAAP, ensuring accuracy and timeliness - Perform account reconciliations, journal entries, accruals, and balance sheet reviews in close partnership with business stakeholders - Prepare payments and payment reconciliations, and stay organized around contract management and deliverables - Support financial reporting, external audits, and internal controls - Maintain general ledger integrity and drive process improvements and system enhancements across ERP and automation tooling - Collaborate on strategic projects spanning new monetization models, international expansion, product launches, and M&A support ## What We're Looking For - Active CPA license (required) - 2–6 years of progressive accounting experience at technology or high-growth internet companies; high transaction volume experience is a strong plus - Experience spanning both early-stage startups and public companies - Strong breadth of GAAP expertise and the ability to communicate accounting concepts clearly to non-finance stakeholders - 2+ years of Big 4 experience strongly preferred - Bachelor's degree in Accounting or Finance - Comfort with and curiosity about modern finance systems — crypto, Ramp, Brex, ERP, and automation tooling - Excel fluency; SQL skills are a plus (we're happy to teach) The ideal candidate is meticulous, thrives in fast-moving and ambiguous environments, communicates with clarity, and brings a proactive, process-oriented mindset to everything they do. ## Benefits - Competitive salary & equity - Unlimited PTO, Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories *When applying, mention the word CANDYSHOP to show you read the job post completely.*
Polymarket
14 days ago
## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast: both in volume ($21B traded in 2025) and in adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media, powered by fast, reliable, and deeply technical market infrastructure. ## We're Building Our 2026 Internship Program We're laying the groundwork for our Summer 2026 internship program and want to hear from exceptional students and early-career candidates who are excited about what we're building. We're interested in talent across a wide range of functions, including: - **Engineering** – backend, frontend, smart contracts, data infrastructure - **Product** – product management - **Design** – product and brand design - **Data** – data science and analytics - **Markets** – trading, market operations, and research - **Marketing** – growth, content, and brand - **Business Development** – partnerships and growth - **Strategic Finance** – FP&A, strategy, and analytics - **Operations** – business and program operations - **Legal** – regulatory, compliance, and policy If you're passionate about prediction markets and the future of information, we want to meet you. ## How to Apply This is a general interest application — we're collecting expressions of interest now so we can move quickly once we formally launch our Summer 2026 internship program. 1. Submit your resume and area(s) of interest using the form below. 2. We'll be in touch with candidates who are a strong fit as the program takes shape. We look forward to hearing from you! *When applying, mention the word **CANDYSHOP** to show you read the job post completely.*
Polymarket
14 days ago
## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role We are seeking a highly motivated **Regulatory Attorney** with 3–7 years of experience to support legal and regulatory strategy for a cutting-edge U.S., CFTC-regulated exchange (DCM) and clearing organization (DCO) operating within the federal commodity derivatives regulatory framework. This role is ideal for a lawyer with experience in derivatives, exchange and clearing regulation, or financial market structure who is interested in working at the forefront of event contracts and emerging markets. The position will involve direct engagement with regulators, including the **Commodity Futures Trading Commission (CFTC)**. ## What You'll Do * Provide daily support to Legal, Compliance, and Markets teams * Advise on the application of the Commodity Exchange Act (CEA), CFTC and Securities Exchange Commission regulations to exchange and clearing organization operations * Analyze legal issues related to CFTC-regulated prediction markets * Draft and review contract self-certifications and other regulatory filings * Draft and negotiate participation agreements * Draft comment letters, no-action requests, and interpretive submissions * Prepare responses to regulatory inquiries and examinations * Monitor regulatory developments and enforcement trends * Advise on exchange and clearinghouse rulebook development * Collaborate with Compliance and Surveillance teams * Support development of internal policies and procedures * Support litigation strategy ## What We're Looking For * J.D. and active U.S. bar membership * 3–7 years of relevant experience * Familiarity with the Commodity Exchange Act, CFTC regulations, and related market structure * Strong legal writing and analytical skills * Strong judgment and ability to translate legal requirements into practical business guidance * Excellent communication skills * Experience with CFTC processes (preferred) * Familiarity with prediction markets (preferred) * Experience with FCMs and IBs (preferred) * Interest in emerging technologies (preferred) ## Benefits * Competitive salary & equity * Unlimited PTO, Health, Vision, & Dental coverage * 401k match * Hardware setup - new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
14 days ago
## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role We are seeking a highly motivated **Office Manager** to own the full scope of workplace operations at our NYC headquarters. This is an ops role, not an administrative one. You'll manage the physical space, vendor relationships, events, culture infrastructure, and office expansion projects that come with a fast-scaling team. You'll run the office like a product, constantly shipping improvements that make our environment match the intensity of the work we do. This role reports to the **VP of Operations** and works closely with People Ops, Executive Assistants, and the Creative team. ## What You'll Do - Own the NYC office end-to-end: space, supplies, equipment, mail, access, security, and IT coordination - Be the first point of contact for anything office-related - if something's broken or missing, fix it before anyone notices - Manage and negotiate vendor relationships: cleaning, catering, snacks, plants, maintenance, AV, and co-working memberships - Maintain office budgets, track spend, and report monthly to Ops leadership - Plan and execute internal events: team offsites, all-hands logistics, happy hours, celebrations, and onboarding days - Own the guest experience - investors, candidates, and partners should walk in and immediately understand what Polymarket is about - Support People Ops on culture initiatives: swag, welcome kits, anniversary recognition, and seasonal programming - Lead the office expansion/design project: work with architects, designers, and contractors to build out our new space - Manage the move timeline, vendor selection, permitting, furniture procurement, and budget - Think long-term about workplace strategy - what does the Polymarket office look like at 200 people? 500? - Build repeatable systems: visitor management, room booking, inventory tracking, and maintenance schedules - Document SOPs so the office runs smoothly even when you're not there - Own the onboarding experience for new hires: desk setup, equipment, access, and first-day logistics ## What We're Looking For - 3–5+ years in office management, workplace ops, or facilities at a high-growth startup or tech company - Experience managing an office expansion or build-out - you know the difference between a GC and a CM and have dealt with both - Strong vendor management instincts: you negotiate well, hold people accountable, and don't overpay - Systems thinker who defaults to building processes, not just solving one-off problems - Extreme ownership mentality - if the coffee machine is broken and the AV fails during all-hands, that's your problem to solve - Excellent communication skills: equally comfortable working with executives, engineers, and external vendors - High attention to detail and taste - the office should look good, feel good, and run well - Experience in fintech, crypto, or fast-moving startups (preferred) - Event planning background, internal or external (preferred) - Familiarity with Notion, Slack, and modern workplace tools (preferred) - Experience managing office build-outs in NYC specifically - permitting, landlord relationships (preferred) - Experience working directly with People Ops or HR teams on culture programming (preferred) ## Benefits - Competitive salary + equity - Full medical, dental, and vision coverage - 401(k) - Flexible PTO - Wellness stipend - Home office equipment budget - Unlimited AI tool access (Claude, ChatGPT, Cursor, Perplexity) - NYC office with all the perks you’ll be running *When applying, mention the word **CANDYSHOP** to show you read the job post completely.*
Polymarket
19 days ago
## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the role Polymarket is hiring an **AML Compliance Officer** to oversee and implement our Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) compliance program. This role ensures adherence to all applicable federal regulations — including the Commodity Exchange Act (CEA), CFTC rules, and FinCEN guidance — across our CFTC-registered Designated Contract Market (DCM) and Derivatives Clearing Organization (DCO). You'll work closely with Legal, Risk, Operations, and Technology teams to maintain effective monitoring, reporting, and risk mitigation practices. ## What you'll do - Develop, implement, and maintain AML/CTF policies, procedures, and internal controls for both the DCM and DCO, ensuring compliance with CFTC, FinCEN, and other relevant regulations - Conduct periodic risk assessments to identify, assess, and mitigate potential money laundering or terrorist financing risks - Oversee transaction monitoring, suspicious activity detection, reporting, and proper documentation and retention of AML-related records - Manage the KYC process and enhanced due diligence for high-risk participants, monitoring ongoing customer activity for unusual or suspicious behavior - Develop and deliver AML/CTF training programs and promote a culture of compliance across the organization - Serve as the primary point of contact for AML inquiries from regulators and law enforcement, and coordinate regulatory examinations and audits - Stay current on regulatory changes and recommend updates to AML policies and procedures as required ## What we're looking for - Bachelor's degree in Finance, Law, Business, or related field; advanced degree preferred - 2+ years of AML/CTF experience in financial services, with exposure to derivatives, futures, or commodities markets - Knowledge of CFTC rules and regulations applicable to DCMs and DCOs - Strong understanding of the Bank Secrecy Act, FinCEN requirements, and U.S. AML regulatory framework - Experience with AML transaction monitoring systems and KYC/CDD processes - Excellent analytical, investigative, and problem-solving skills - Strong communication skills, with the ability to interact effectively with regulators, senior management, and operational teams ## Benefits - Competitive salary & equity - Unlimited PTO, Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
19 days ago
## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the role Polymarket is building next-generation event market infrastructure with a focus on trust, transparency, and market integrity. We're hiring a **Trade Surveillance Analyst** to help monitor trading activity, investigate suspicious behavior, and strengthen our exchange surveillance program. ## What you'll do * Monitor trading activity across event markets in real time and through post-trade reviews to identify potential market abuse * Use surveillance tools and dashboards to detect anomalies, flag risk, and escalate concerns * Investigate alerts and unusual trading patterns (e.g., wash trading, manipulative order behavior) * Clearly document surveillance reviews and support internal escalations as needed * Support the enforcement of KYC/AML procedures and transaction monitoring * Partner closely with Legal, Risk, and Technology teams to improve surveillance systems and compliance workflows ## What we're looking for * Strong analytical skills and exceptional attention to detail * High integrity, strong communication, and sound judgment under pressure * Comfort working with trading data and identifying behavioral patterns * Willingness to work overnight shifts and weekends * Familiarity with futures, event markets, and trading concepts ## Nice to haves * Experience in compliance, risk, investigations, or exchange operations * Proficiency in Excel / Google Sheets (SQL or Python is a plus) * Familiarity with trade surveillance platforms * Experience at a proprietary trading firm, Futures Commission Merchant, or broker-dealer ## Benefits * Competitive salary & equity * Unlimited PTO, Health, Vision, & Dental coverage * 401k match * Hardware setup — new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
19 days ago
## About Polymarket Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the role We're hiring a **VP of Product** at Polymarket. This is a high-impact, high-ownership role where you'll define the product vision, build the product team, and shape how millions of people experience prediction markets. We're not looking for someone to manage a backlog. We're looking for a product leader who thrives in ambiguity, builds conviction from first principles, and knows how to turn bold ideas into shipped products. You'll partner deeply with our Founder and our engineering, design, and data teams, owning the product function end-to-end: from strategy and roadmap through execution, hiring, and iteration. ## What you'll do - **Lead product strategy and vision.** Define a clear, compelling product direction aligned with Polymarket's growth ambitions. Translate business goals into a prioritized, outcome-driven roadmap. Communicate direction clearly across the company. - **Own product end-to-end.** Drive product development across core experiences - trading flows, onboarding, discovery, growth surfaces, and new product ideas. Own the full lifecycle from concept through launch and iteration, maintaining a high bar for clarity, usability, and speed. - **Build and lead the product team.** Hire, mentor, and grow a high-performing team of Product Managers. Build a culture of strong craft, fast iteration, and rigorous thinking about user problems and business outcomes. - **Collaborate cross-functionally.** Partner deeply with engineering, design, data, CX, and leadership to shape the roadmap and ship best-in-class products. Serve as connective tissue between strategy and execution. - **Develop deep user and market insight.** Build real intuition for Polymarket users - traders, news readers, power users, and newcomers alike. Use qualitative and quantitative research to inform decisions and build conviction. ## What we're looking for - 10+ years of product experience, with significant time leading product at early-stage or high-growth startups, ideally having worked on or led category-defining products - A track record of building exceptional consumer and/or fintech products at fast-moving companies - Highly product-minded, meticulous about execution, and obsessed with clarity, simplicity, and user trust - Technical enough to go deep with engineers and opinionated enough to push back on scope creep - Experience scaling product functions - you know how to balance speed with quality, shipping fast without losing the thread - A talent magnet: you love hiring, mentoring, and building great teams, and you have a roster of people who'd want to work with you again - Bonus: experience with finance, markets, trading products, crypto, or DeFi - Bonus: deep curiosity about prediction markets, incentives, and the future of truth ## Benefits - Competitive salary & equity - Unlimited PTO, Health, Vision, & Dental coverage - 401k match - Hardware setup - new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
42 days ago
<p></p><p><strong>Emerging Technology, Commercial Negotiations, Derivatives, & Litigation</strong></p><p></p><p><strong>Program Mission</strong></p><p>Polymarket is a prediction market company operating at the intersection of blockchain technology and regulated financial markets. We’re building the market for truth, where traders turn conviction about real-world events into tradable probabilities, and the public sees real-time probabilities about future events they care about. The Polymarket Legal Team is announcing a legal summer associate program designed to identify and develop sharp thinkers who thrive in a fast-moving environment where the business constantly innovates on what is possible. This program is ideal for individuals with the hustle, curiosity, and a drive to grow quickly in demanding environments. Expectations are high because the work demands it, and this is a team that thrives in challenging environments.</p><p>This summer associate program recognizes that talent and potential are not defined solely by traditional credentials. Many high-performing law students bring meaningful professional experience, technical skills, complex decision-making skills, experience managing competing priorities under pressure, and/or nontraditional career paths that strengthen their analytical judgment and resilience.</p><p></p><p><strong>Program Overview</strong></p><p>The Polymarket Legal Summer Associate Program provides paid, hands-on experience across a broad in-house legal platform, including:</p><ul> <li><p>Emerging technologies (prediction markets, blockchain, digital assets, and AI)</p></li> <li><p>Data privacy and cybersecurity</p></li> <li><p>Commercial contracts and negotiations (including marketing and partnership agreements)</p></li> <li><p>Cleared derivatives and commodities regulation</p></li> <li><p>Federal, state, and international litigation</p></li> <li><p>Corporate governance and compliance</p></li> </ul><p></p><p><strong>About Polymarket</strong></p><p>Polymarket operates both an international blockchain-based prediction market platform and a federally regulated CFTC-registered derivatives exchange in the United States. Through these platforms, users trade event-based contracts tied to real-world outcomes.</p><p>Operating at the intersection of decentralized infrastructure and regulated financial markets, Polymarket engages complex legal issues involving digital assets, litigation, cross-border compliance, partnership negotiation, commodities regulation, market structure, and consumer protection. This structure provides Summer Associates exposure to both emerging market models and traditional regulatory frameworks.</p><p></p><p><strong>Summer Associate Qualifications</strong></p><p><em>(Eligible After Completion of 1L Year)</em></p><p>Applicants must:</p><ul> <li><p>Have successfully completed their first year (1L) at an ABA-accredited law school</p></li> <li><p>Be in good academic standing</p></li> <li><p>Demonstrate strong research, writing, and analytical skills</p></li> <li><p>Submit a (1) resume, (2) cover letter, and (3) transcript</p></li> </ul><p>Candidates are encouraged to demonstrate value through academic work, professional experience, leadership, technical fluency, entrepreneurial initiatives, or other experiences reflecting intellectual rigor, resilience, and initiative. An optional 250-word statement may describe relevant interests, challenges navigated, or the perspective the applicant would bring to an in-house legal team.</p><p>Interest or exposure in one or more of the following areas is encouraged:</p><ul> <li><p>FinTech, blockchain, and digital assets</p></li> <li><p>Artificial intelligence and emerging technologies</p></li> <li><p>Data privacy and cybersecurity</p></li> <li><p>Commercial contracts</p></li> <li><p>Financial regulation and market structure</p></li> <li><p>Cleared derivatives and commodities law</p></li> <li><p>Federal, state, or international litigation</p></li> </ul> When applying, mention the word CANDYSHOP to show you read the job post completely.
Polymarket
42 days ago
<p></p><p><strong>About Polymarket</strong></p><p>Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.</p><p>We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.</p><p></p><p><strong>The Role</strong></p><p>We're looking for an Affiliate Marketing Manager, Sports to own and scale Polymarket's sports affiliate channel. This person will be responsible for building and managing relationships with sports-focused affiliate partners — from outreach and negotiation to performance optimization across both our US and international programs.</p><p></p><p><strong>Key Responsibilities</strong></p><ul> <li><p>Own and grow Polymarket's sports affiliate program across US and international markets.</p></li> <li><p>Leverage an existing network of sports affiliate contacts to drive immediate publisher outreach and deal flow.</p></li> <li><p>Negotiate pricing, commission structures, and partnership terms with sports-focused affiliates and media partners.</p></li> <li><p>Analyze traffic quality and optimize partner mix based on CPA, FTDs, LTV, and ROI.</p></li> <li><p>Manage day-to-day relationships with affiliate partners, ensuring performance targets are met.</p></li> <li><p>Collaborate with the Publisher Integrations and Growth teams to align sports campaigns with broader acquisition strategy.</p></li> <li><p>Produce regular performance reporting and insights for leadership.</p></li> </ul><p></p><p><strong>Required Experience</strong></p><ul> <li><p>3+ years in affiliate marketing within the sports industry</p></li> <li><p>Existing network of sports affiliate and publisher contacts — able to make immediate outreach on day one.</p></li> <li><p>Proven track record driving first-time depositors (FTDs) at scale through sports affiliate channels.</p></li> <li><p>Experience with affiliate tracking platforms (Impact, CJ, etc.)</p></li> <li><p>Deep understanding of CPA, rev-share, hybrid deals, traffic quality analysis, and attribution models.</p></li> <li><p>Strong negotiation and relationship management skills.</p></li> <li><p>Data-driven mindset with comfort in dashboards, analytics, and cohort tracking.</p></li> <li><p>Deep passion for sports — you follow the games, understand the landscape, and know how to translate live moments into affiliate campaigns.</p></li> </ul><p></p><p><strong>Nice to Have</strong></p><ul> <li><p>Experience managing both domestic and international affiliate programs simultaneously.</p></li> <li><p>Familiarity with prediction markets, trading platforms, or fintech products.</p></li> <li><p>Background at a sports media company or odds aggregator.</p></li> </ul> When applying, mention the word CANDYSHOP to show you read the job post completely.
Polymarket
47 days ago
<p></p><p><strong>About Polymarket</strong><br><br>Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.</p><p>We’re growing fast: both in volume ($21B traded in 2025) and in adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media, powered by fast, reliable, and deeply technical market infrastructure.</p><p></p><h4><strong>About the role</strong></h4><p>Polymarket is looking for a core C/C++ engineer to help build and scale our exchange infrastructure. This is a low-latency, high-throughput systems role focused on the heart of Polymarket’s trading engine. You’ll work on performance-critical components that directly impact market quality, reliability, and speed.</p><p>You’ll operate with high ownership and minimal bureaucracy, collaborating closely with other senior engineers to design, implement, and optimize systems that must be correct, fast, and resilient under real-world load.</p><p></p><h4><strong>What you’ll do</strong></h4><p>We’re looking for an experienced individual contributor who enjoys solving hard systems problems and pushing performance limits.</p><ul> <li><p><strong>Build the exchange core:</strong> Design and implement low-latency, high-throughput components of Polymarket’s trading and matching infrastructure using C/C++.</p></li> <li><p><strong>Optimize for speed & scale:</strong> Profile, tune, and debug performance-critical systems, with a relentless focus on latency, throughput, and determinism.</p></li> <li><p><strong>Design robust systems:</strong> Develop efficient algorithms and data structures, and build scalable messaging and event-driven systems (e.g. Kafka or similar).</p></li> <li><p><strong>Own reliability & correctness:</strong> Reinforce the security, availability, performance, and scalability of core exchange systems through careful design, testing, and operational rigor.</p></li> <li><p><strong>Collaborate deeply:</strong> Work closely with engineers across product, infra, and data to ensure tight integration between the exchange and the rest of the platform.</p></li> <li><p><strong>Contribute to engineering excellence:</strong> Participate in design reviews, code reviews, and architectural discussions to maintain a high bar for quality across the codebase.</p></li> </ul><p></p><h4><strong>What we’re looking for</strong></h4><ul> <li><p>5+ years of professional C/C++ experience with deep knowledge of algorithms, data structures, and low-level performance optimization.</p></li> <li><p>Proven experience building or operating low-latency, high-throughput, scalable systems in production environments.</p></li> <li><p>Strong problem-solving skills, comfort working on complex systems end-to-end, and an entrepreneurial mindset.</p></li> <li><p>(Plus) Background in finance, trading systems, networking, or exchange infrastructure</p></li> <li><p>(Plus) Experience with multithreading, lock-free programming, and advanced optimization techniques</p></li> <li><p>(Plus) Familiarity with distributed messaging systems (Kafka or similar)<br></p></li> </ul><h4><strong>Benefits</strong></h4><ul> <li><p>Competitive salary & equity</p></li> <li><p>Unlimited PTO, Health, Vision, & Dental coverage</p></li> <li><p>401k match</p></li> <li><p>Hardware setup — new MacBook Pro, big display, & accessories.</p></li> </ul> When applying, mention the word CANDYSHOP to show you read the job post completely.
Polymarket
47 days ago
<p><strong>About Polymarket</strong></p><p>Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.</p><p>We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.</p><p></p><p><strong>About the role</strong></p><p>Polymarket is looking for a Senior Accounting Manager to join the finance team. Reporting to the controller you will be responsible for delivering timely reporting of financial information and building systems, controls and processes to scale our growth. We operate at the intersection of innovation, scale, and disciplined financial execution. We're seeking a top level accountant who will play a major role in building our future.</p><p></p><p><strong>Key Responsibilities</strong></p><ul> <li><p>Lead monthly/quarterly/annual close processes with speed and precision under US GAAP.</p></li> <li><p>Oversee GL operations, reconciliations, journal entries, and balance sheet reviews.</p></li> <li><p>Research and apply technical accounting for complex areas (ASC 606, ASC 805, ASC 350-60).</p></li> <li><p>Opportunity to shape platform accounting for crypto platform.</p></li> <li><p>Support financial reporting, external audits, and internal controls.</p></li> <li><p>Support consolidated financials process and intercompany accounting for domestic and international entities.</p></li> <li><p>Scope and deliver on new accounting related system implementations.</p></li> <li><p>Collaborate on growth initiatives: new products, international expansion, M&A, monetization changes.</p></li> <li><p>Be the ultimate business partner and work directly with the best cross functional teams in the industry.</p></li> </ul><p></p><p><strong>Qualifications</strong></p><ul> <li><p>Active CPA license (required).</p></li> <li><p>8–10+ years progressive accounting experience in technology, internet, consumer internet companies. High transaction volume data experience is a plus.</p></li> <li><p>Direct experience in both technology startups/high-growth private environments and public companies.</p></li> <li><p>Strong technical GAAP expertise and the ability to research and explain accounting topics to both executives and non-accountants.</p></li> <li><p>3+ years of Big 4 experience strongly preferred.</p></li> <li><p>Bachelor's in Accounting/Finance.</p></li> <li><p>Proficient and interested in modern finance systems (Crypto, Ramp, Brex, ERP, automation)</p></li> <li><p>Excellence in Microsoft Excel and other tools</p></li> <li><p>SQL Skills are a plus (we will teach).</p></li> </ul><p></p><p><strong>Key Traits</strong></p><ul> <li><p>Detail-oriented yet strategic; thrives in ambiguity and rapid change.</p></li> <li><p>Hands-on leader who mentors effectively and communicates complex topics clearly.</p></li> <li><p>Tech-savvy and process-improvement focused.</p></li> <li><p>Ready to build from the ground up.</p></li> </ul><p></p><p><strong>What We Offer</strong></p><ul> <li><p>Competitive base + meaningful equity.</p></li> <li><p>Comprehensive benefits and flexible work.</p></li> <li><p>Opportunity to shape finance at a category defining tech company.</p></li> </ul><p></p><p><strong>Your Location:</strong></p><ul><li><p>This position is <strong>U.S. remote eligible</strong>, but candidates must be based in <strong>San Francisco or New York City</strong>. The role may occasionally require in-person work at Polymarket’s NYC office or attendance at company offsites, as coordinated with your manager. This position cannot be performed outside of the United States.</p></li></ul><p></p><p>If you're among the best CPA accounting talents in tech—with real startup hustle and public company polish—apply now. We move fast.</p> When applying, mention the word CANDYSHOP to show you read the job post completely.
Polymarket
47 days ago
<p></p><p><strong>About Polymarket</strong></p><p>Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.</p><p>We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.</p><p></p><p><strong>Why This Role Exists</strong></p><p>Polymarket is scaling from 110 to 230+ people in 2026. The company needs someone who owns the operating rhythm — planning cycles, cross-functional coordination, internal reporting — so that the VP of Ops can focus on strategic decisions rather than process management. This person is the operational backbone of the company: they make sure every org knows what they're building, why, and how it connects to the company's north star.</p><p></p><p><strong>What You'll Own</strong></p><ul> <li><p><strong>Planning cycles</strong>: Design and run quarterly and annual planning (OKRs, headcount, budget). You ran the 2026 planning process we just finished — now imagine owning that end-to-end, every quarter.</p></li> <li><p><strong>Internal analytics & reporting</strong>: Build the internal dashboards and reports that give leadership visibility into what's working and what's not. Partner with Data and Finance to create a single source of truth.</p></li> <li><p><strong>Cross-functional coordination</strong>: When Engineering, Marketing, and Markets need to align on a launch or initiative, you're the one making sure timelines, dependencies, and handoffs are clear.</p></li> <li><p><strong>Strategic projects</strong>: Lead high-impact projects that don't have a natural home — M&A integration, vendor evaluations, org design work, process improvements.</p></li> <li><p><strong>Office management oversight</strong>: Office Manager reports to you. You ensure the physical environment runs smoothly without it consuming your bandwidth.</p></li> </ul><p></p><p><strong>What You're NOT</strong></p><p>You're not an executive assistant. You're not doing calendar management or travel booking. You're a strategic operator who happens to be very good at execution.</p><p></p><p><strong>What Great Looks Like</strong></p><ul> <li><p>Within 30 days: You've mapped every recurring process in the company, identified the top 5 that are broken, and have a fix plan for each.</p></li> <li><p>Within 60 days: You've built the Q2 planning process from scratch, run it, and every org leader says it was the best planning cycle they've experienced.</p></li> <li><p>Within 90 days: Leadership has a weekly dashboard they actually read. Cross-functional launches have a repeatable playbook. Jacob has 5+ hours/week back.</p></li> </ul><p></p><p><strong>Who You Are</strong></p><ul> <li><p>4–7 years in strategy, consulting, ops, or chief of staff roles at a high-growth startup or top-tier firm (McKinsey, Bain, BCG, or equivalent startup experience)</p></li> <li><p>You've run planning cycles before and have opinions about what makes them good vs. performative</p></li> <li><p>Exceptional written communication — you can write a one-pager that a CEO would read and act on</p></li> <li><p>You're comfortable with ambiguity and can structure problems without being told how</p></li> <li><p>You've used modern tools (Notion, Linear, Ashby, spreadsheets) and can build systems, not just use them</p></li> <li><p>Prediction markets, crypto, or fintech experience is a plus but not required</p></li> </ul> When applying, mention the word CANDYSHOP to show you read the job post completely.
Polymarket
47 days ago
<p></p><p><strong>About Polymarket</strong></p><p>Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.</p><p>We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.</p><p></p><p><strong>Why This Role Exists</strong></p><p>Polymarket's operational infrastructure is being built from scratch. There are dozens of processes that need to be documented, projects that need to be tracked, and systems that need to be stood up. The Ops team needs a high-output IC who can take a vague brief — "we need an onboarding process" or "document how market launches work" — and turn it into a clean, usable artifact that the whole company can follow.</p><p></p><p><strong>What You'll Own</strong></p><ul> <li><p><strong>Process documentation</strong>: You're the person who turns tribal knowledge into written playbooks. How does a market get launched? What's the onboarding flow for new hires? What happens when a VIP client has an issue? You interview the people who know, write it down, and make it findable.</p></li> <li><p><strong>Project coordination</strong>: Track and drive smaller operational projects — vendor onboarding, tool migrations, internal wiki buildout, data cleanup, policy documentation.</p></li> <li><p><strong>Internal knowledge base</strong>: Own the Notion workspace structure. Make sure information is organized, searchable, and up to date. You're the person who makes sure the company's institutional knowledge doesn't live in Slack threads and people's heads.</p></li> <li><p><strong>Recurring operations</strong>: Run recurring operational processes — weekly report compilation, meeting note distribution, action item tracking, vendor invoice processing.</p></li> <li><p><strong>Ad hoc support</strong>: Be the Swiss army knife for the Ops team. When something needs to get done and it doesn't fit neatly into anyone else's role, you pick it up.</p></li> </ul><p></p><p><strong>What Great Looks Like</strong></p><ul> <li><p>Within 30 days: You've documented the top 10 most-referenced processes at Polymarket and they're live in Notion.</p></li> <li><p>Within 60 days: New hires are onboarded using a process you built. The internal knowledge base has become the first place people look for answers.</p></li> <li><p>Within 90 days: The Ops team is running 30% faster because you've eliminated the "who owns this?" and "where is that doc?" questions.<br></p></li> </ul><p><strong>Who You Are</strong></p><ul> <li><p>1–3 years in operations, consulting, project management, or a similar role at a fast-paced company</p></li> <li><p>You're an exceptional writer — clear, concise, organized. You can turn a messy conversation into a clean document</p></li> <li><p>You're a Notion / docs power user. You don't just use tools, you build systems in them</p></li> <li><p>You're proactive — you see a gap and fill it without being asked</p></li> <li><p>You're comfortable working across many functions and switching context frequently</p></li> <li><p>Interest in prediction markets, crypto, or fintech is a plus</p></li> </ul> When applying, mention the word CANDYSHOP to show you read the job post completely.
Polymarket
54 days ago
## About Polymarket **Polymarket** is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We’re growing fast: both in volume ($21B traded in 2025) and in adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media, powered by fast, reliable, and deeply technical market infrastructure. ## About the role Polymarket is looking for a backend engineer to help build and scale the core exchange infrastructure that powers our markets. This role is focused on high-performance, low-latency backend systems that must be correct, fast, and resilient under real-world trading load. You’ll be a core individual contributor working with other senior engineers to design, implement, and optimize the systems that sit at the heart of Polymarket’s exchange. This is a high-ownership role with minimal bureaucracy and a strong bias toward execution. ## What you’ll do We’re looking for an experienced backend engineer who enjoys working close to the metal and solving hard distributed systems problems. - **Build the exchange backend:** Design and implement scalable, low-latency backend services that power Polymarket’s exchange, using C/C++ or other performance-oriented systems languages (Go, Rust, Java). - **Optimize for performance & scale:** Profile, tune, and debug systems with a focus on latency, throughput, memory usage, and correctness in production. - **Design distributed systems:** Build and operate robust APIs, data pipelines, and event-driven systems using messaging and streaming platforms (Kafka, Pulsar, RabbitMQ). - **Own reliability & operations:** Reinforce security, availability, performance, and scalability across backend systems, and participate in diagnosing and resolving production issues. - **Collaborate cross-functionally:** Work closely with engineers across product, infra, and data to ensure tight integration between the exchange and the broader platform. - **Contribute to code quality:** Participate in code reviews, design discussions, and architectural decisions to maintain a high bar for engineering excellence. ## What we’re looking for - 4–7+ years of professional backend development experience, with strong proficiency in C/C++ (preferred) or another systems language (Go, Rust, Java). - Solid understanding of algorithms, data structures, concurrency, memory management, and experience building low-latency, high-throughput systems. - Comfortable working on complex systems end-to-end, debugging production issues on Linux, and taking responsibility for correctness and performance. - **(Plus)** Experience in trading systems, HFT, gaming, telecom, or other latency-sensitive domains. - **(Plus)** Production experience with Kafka, Pulsar, or similar streaming platforms at scale. - **(Plus)** Familiarity with gRPC, Protobuf, ZeroMQ, or similar technologies. - **(Plus)** Experience deploying systems in cloud environments (AWS/GCP) and using containers. ## Benefits - Competitive salary & equity. - Unlimited PTO, Health, Vision, & Dental coverage. - 401k match. - Hardware setup — new MacBook Pro, big display, & accessories. When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
68 days ago
## About Polymarket Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the role Polymarket is looking for a **Senior QA Engineer** to build the quality assurance function from the ground up. You'll define how we test, what we test, and when code is ready to ship. This means building automated test infrastructure, establishing release processes, and eventually hiring a small team to scale the function. This is a foundational hire. There's no existing QA infrastructure. You're not coming in to run test cases someone else wrote. You're coming in to decide what quality looks like at Polymarket. ## What you’ll do - **Automated Test Infrastructure:** Build automated test suites from scratch covering web, backend APIs, and critical trading flows. We recommend TypeScript and Playwright, but you'll have input on the stack. - **Release Quality:** Define and own the release testing process. Work with the TPM to ensure releases are structured, tested, and still shipping fast. - **Product Coverage:** Deeply understand the product so you can identify what to test. Trading flows, market creation, settlement, edge cases that could cost users money. - **CI/CD Integration:** Integrate automated tests into the deployment pipeline so issues get caught before they hit production. - **Bug Tracking & Visibility:** Use Linear to track issues, coordinate with engineering on fixes, and maintain visibility into quality metrics. - **Team Building:** As we grow, hire and mentor 2-3 additional QA engineers to build out the function. ## What we’re looking for - 3+ years in QA engineering or SDET roles, with time at startups scaling quickly - Strong automated testing skills. You've built test infrastructure from scratch, not just maintained existing suites. Experience with modern frameworks (Playwright, Cypress, or similar) - Trading or fintech product experience. You've tested products where real money is at stake and understand what can go wrong. - Crypto/DeFi familiarity. Understanding of blockchain mechanics and how crypto products work. Strongly preferred - Full-stack testing experience across web applications and backend APIs - Comfortable with TypeScript or Python for test automation - Experience with CI/CD integration (GitHub Actions, CircleCI, or similar) - Strong communication skills. You can explain quality tradeoffs to engineers and push back when needed - **(Plus)** Experience at prediction markets, sports betting platforms, or trading exchanges - **(Plus)** Experience leading or mentoring a small QA team - **(Plus)** Performance and load testing background - **(Plus)** Mobile iOS testing experience - **(Plus)** Security testing exposure ## Benefits - Competitive salary & meaningful equity - Unlimited PTO, Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories. When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
68 days ago
## About Polymarket Polymarket is the world’s largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the role Polymarket is looking for a **Senior Technical Program Manager** to bring structure and execution rigor to a fast-moving engineering organization. You'll coordinate across our engineering teams, making sure cross-functional initiatives ship on time while building the systems and processes we need to scale. This is a foundational hire. We've grown quickly and don't have formal PM processes yet. You're not coming in to run a playbook. You're coming in to write one. ## What you’ll do - **Delivery & Execution:** Drive end-to-end delivery of technical initiatives across backend services, infrastructure, and consumer-facing features. Own timelines, dependencies, and stakeholder alignment for our highest-priority projects. - **Cross-Team Coordination:** Be the central point of coordination across engineering, product, and leadership. Find blockers before they become problems. Keep teams aligned on priorities and sequencing. - **Process & Systems Building:** Design and implement the frameworks, rituals, and tooling that give us visibility into what's shipping and what's stuck, without adding bureaucracy for its own sake. - **Technical Translation:** Bridge product vision and engineering execution. You'll need to understand our architecture well enough to scope work and manage dependencies across teams. - **Documentation & Knowledge Management:** Set standards for technical documentation and decision records that actually get used. Make it possible to work async and preserve what we learn. - **Stakeholder Communication:** Own communication with leadership and cross-functional partners. Clear, actionable updates on status, risks, and tradeoffs. - **Team Development:** As we grow, help build out the program management function. This may include hiring and mentoring additional TPMs. ## What we’re looking for - 4+ years in technical program or project management, with time at early-stage startups scaling engineering teams (think 10 → 50+ engineers) - Consumer fintech or trading platform experience. You've shipped products where real money, real-time systems, and user trust are on the line - Track record of building PM processes from scratch, not just operating within existing frameworks - Technical depth. You can read a spec, understand architecture tradeoffs, and hold your own with engineers. Prior engineering experience is a big plus - Strong organizational and communication skills. You bring structure to chaos and write updates people actually read - Familiarity with Linear, Notion, or similar tools. Opinions about what good project management looks like are welcome - **(Plus)** Experience at prediction markets, sports betting platforms, or trading exchanges - **(Plus)** Crypto/DeFi familiarity, including understanding of blockchain mechanics and on-chain systems - **(Plus)** Smart contract exposure and ability to scope work involving contract development or audits - **(Plus)** Background in market microstructure, liquidity systems, or order matching ## Benefits - Competitive salary & meaningful equity - Unlimited PTO, Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories. When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
68 days ago
## **Recruiting Coordinator** ## **About Polymarket** Polymarket is the world's largest prediction market that enables users to trade on the outcomes of various real-world events — everything from elections to entertainment. By leveraging blockchain technology, our platform offers a decentralized and transparent marketplace for predictions, allowing individuals to monetize their insights and forecasts. We're growing fast and hiring across the board, which means our Talent team is busier than ever. ## **The Role** We need a Recruiting Coordinator who can own the logistics side of hiring and make sure nothing falls through the cracks. You'll be the person keeping our interview process running — scheduling, communicating with candidates, troubleshooting when things go sideways, and making sure everyone has a good experience along the way. This is a good fit if you've done recruiting coordination before (ideally 2+ years), you're organized to a fault, and you like the pace of a startup where things move quickly. ## **What You’ll Do** - Own end-to-end interview scheduling across multiple roles and teams - Coordinate complex calendars with candidates, interviewers, and recruiters across time zones - Be the main point of contact for candidates from their first interview to offer (or rejection) - Keep people in the loop: confirmations, changes, next steps, all the follow-ups - Work closely with recruiters and hiring managers to keep things moving - Keep our ATS clean and up to date (we use Ashby) - Spot inefficiencies and suggest fixes — we're always iterating on process - Jump in on other talent projects as needed ## **What We’re Looking For** - 2+ years in recruiting coordination or a similar role - You've scheduled a lot of interviews and know how to manage candidate communication at scale - Extremely organized with great attention to detail - Strong communicator — you write clear, friendly emails and can handle tough conversations when needed - Comfortable juggling a lot at once without dropping balls - Experience with an ATS (Ashby, Greenhouse, Lever, etc.) - Proactive — you see problems before they become problems ## **Nice to Have** - You've worked with technical or hard-to-fill roles before - You've been at a startup or high-growth company - You're interested in crypto, prediction markets, or fintech ## **Why Polymarket** - Small team, real ownership — your work will directly impact how we scale - Competitive pay and benefits - Chance to grow as the company grows (we're hiring a *lot*) When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
68 days ago
## **Senior Sourcer/Researcher** ## **About Polymarket** Polymarket is the world's largest prediction market that enables users to trade on the outcomes of various real-world events — everything from elections to entertainment. By leveraging blockchain technology, our platform offers a decentralized and transparent marketplace for predictions, allowing individuals to monetize their insights and forecasts. ## **The Role** We're looking for a Senior Sourcer to own research and pipeline building across the company. You'll be sourcing for everything — engineering, product, and design, but also finance, legal, BD, marketing, data science, you name it. This is for someone who genuinely loves the hunt. You're great at digging through LinkedIn (and beyond), building sourcing strategies from scratch, and figuring out where the best people are hiding. You'll work closely with recruiters and hiring managers, but you'll have a lot of autonomy in how you find people and build pipelines. ## **What You’ll Do** - Lead sourcing for technical and non-technical roles across the company - Do deep research to figure out where talent lives for current and future roles - Build high-quality, targeted pipelines through proactive sourcing - Put together curated candidates lists for recruiters to reach out to, or reach out yourself - Partner with recruiters and hiring managers to understand what "great" looks like for each role - Develop sourcing strategies — search strings, Boolean, talent mapping, the works - Write personalized, high-signal outreach and manage early-stage candidate conversations - Track sourcing activity, pipeline health, and conversion metrics to inform strategy and improvements - Help build out our sourcing process and tools as we scale ## **What We’re Looking For** - 5+ years doing technical sourcing or talent research, ideally at a startup or high-growth company - Experience sourcing across technical roles (engineering, product, design, data) and business functions (finance, legal, ops, etc.) - Strong research skills — you know how to map markets, understand companies, and find people others miss - You've built pipelines from scratch for hard-to-fill roles before - Great writer — your outreach is thoughtful and personalized, not spammy - Highly organized and comfortable running multiple searches at once - Familiar with sourcing tools and ATS platforms (LinkedIn Recruiter, Greenhouse, Ashby, Gem, SeekOut, etc.) - Proactive and strategic — you don't wait to be told what to do ## **Nice to Have** - You've sourced for crypto, fintech, or technical products before - You've worked with senior stakeholders or on executive searches - You're comfortable with data and reporting on sourcing metrics - You like building repeatable processes that scale ## **Why Polymarket** - Own sourcing strategy across the entire company — not just one function - Small team, lots of influence and room to shape how we operate - You'll work on a huge variety of roles and hiring challenges (never boring) - Competitive pay and benefits - Real opportunity to help shape how Polymarket grows When applying, mention the word **CANDYSHOP** to show you read the job post completely.
70 days ago
## Overview Polymarket is building the future of markets. We partner with platforms, creators, and institutions to bring prediction markets to new audiences—across product, distribution, payments, and infrastructure. We are looking for a senior commercial lawyer who can own high-velocity deal flow, run point on complex integrations, and scale a best-in-class commercial contracting function. This is a builder role: you will negotiate, structure, and close partnerships that matter, while also designing the commercial workflows that keep the business moving fast. ## What you’ll do * Lead partnerships and integrations end-to-end: intake, structuring, negotiation, close, and post-signature execution support. * Own commercial contracting across a wide range of counterparties and products (platform partnerships, distribution, marketing, data, vendors, SaaS, payments, and operational agreements). * Quarterback cross-functional deal teams with BD, product, engineering, finance, compliance, and marketing. * Scale the function: templates, playbooks, clause libraries, fallback positions, approvals, and intake/triage systems to improve cycle time. * Manage and develop junior attorneys (and/or outside counsel): set priorities, maintain quality, unblock negotiations, and build durable processes. * Drive pragmatic risk decisions—spot issues early, propose solutions, and keep momentum. ## What we’re looking for * 5–10 years of experience in commercial transactions (law firm, in-house, or a mix). * Deep drafting and negotiation experience across partnership and integration agreements, plus core commercial terms: fees/revenue share, SLAs, IP, data rights, security, audit/controls, indemnities, and limitation of liability. * Demonstrated ability to run multiple negotiations in parallel in a fast-moving environment. * Proven experience supervising and mentoring junior attorneys and managing workflow. * Clear communicator with high ownership and strong cross-functional instincts. ## Nice to have * Experience in fintech, crypto, marketplaces, or regulated products. * Familiarity with payments, KYC/vendor diligence, data security, and advertising/marketing compliance, including international counterparties. * Interest in building lightweight systems (intake, metrics, templates) that make legal an engine, not a bottleneck. ## How you work * You move fast, write clearly, and default to action. * You can be both strategic and hands-on—you negotiate and you build. * You care about craft: clean drafting, strong positioning, and predictable execution. * You know when to push, when to simplify, and when to escalate. ## Role details * **Location:** SoHo, New York City * **Reporting line:** Chief Legal Officer * **Compensation:** $450,000–$550,000 base salary + equity When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
84 days ago
## About Polymarket Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future. We're growing fast – both in terms of volume (>$20B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## The Role We’re looking for an **Affiliate Manager** to build and scale Polymarket’s affiliate acquisition engine. This person will own affiliate partnerships end-to-end — from recruiting and onboarding creators and publishers, to optimizing performance, attribution, payouts, and compliance. This role is ideal for someone who has previous experience running affiliate programs and understands how to drive high-volume, high-quality first-time depositors through affiliate channels. ## Key Responsibilities - Build, launch, and manage partner integrations for Polymarket’s US + international affiliate marketing programs. - Recruit, negotiate, and onboard affiliate partners, creators, publishers, and media networks. - Optimize partner performance based on CPA, FTDs, LTV, and ROI. - Design commission structures, payout terms, and performance incentives. - Collaborate with Growth, Creator Partnerships, and Paid Media teams to align campaigns. - Identify new affiliate opportunities across major publishers. - Produce weekly performance reporting and insights for leadership. ## Required Experience - 4+ years managing affiliate programs for sportsbooks, media platforms, or consumer finance apps. - Proven track record driving first-time depositors (FTDs) at scale. - Experience with affiliate tracking platforms (Impact, CJ, etc.). - Deep understanding of CPA, rev-share, hybrid deals, and attribution models. - Experience recruiting creators, media publishers, and performance affiliates. - Knowledge of sports affiliate marketing space. - Strong negotiation and relationship management skills. - Data-driven mindset with comfort in dashboards, analytics, and cohort tracking. - Deep interest in sports, financial markets, politics, and pop culture — with the ability to spot trending moments and translate them into high-performing affiliate campaigns. ## Nice to Have - Experience launching affiliate programs from scratch. - Familiarity with prediction markets, trading platforms, or fintech products. - Existing network of sports affiliates and creator partners. *When applying, mention the word CANDYSHOP to show you read the job post completely.*
89 days ago
**IN-OFFICE ROLE (Onsite Required)** ## Customer Success Rep — Coaching & Quality Assurance ### About Polymarket Polymarket is a high-volume markets platform built around clear information, real-time decision-making, and a great customer experience. Our ambition is to be a trusted destination where customers can engage confidently—supported by best-in-class operational rigor, clear communication, and strong compliance practices. ### About the Role We’re looking for an **in-office**, client-facing Customer Success Rep with **Coaching & Quality Assurance** ownership and deep financial services support/operations experience. You’ll be a trusted voice for customers while also elevating team performance through structured coaching, QA monitoring, KPI ownership, and training enablement. This role goes beyond answering tickets. You’ll help design and scale support operations: improving triage and escalation, partnering cross-functionally (Payments, Risk, Compliance, Product/Engineering), ensuring communications are clear and regulator-ready, and building a quality program that measurably improves outcomes like CSAT and resolution quality. ### What You’ll Do #### Coaching & Quality Assurance Leadership - Own day-to-day **support quality** across tickets and chat: review interactions for accuracy, tone, completeness, and policy alignment. - Run a consistent **coaching cadence** (targeted feedback, improvement plans, follow-through) that keeps reps aligned to standards. - Build and maintain **QA scorecards/rubrics**, calibration practices, and quality standards that are auditable and consistent. - Establish and report on **KPIs** (e.g., CSAT, QA score, recontact rate, resolution quality, first response time, escalation quality) and translate trends into action. - Design and deliver **training modules** (onboarding, refreshers, scenario-based drills, policy-safe comms) to raise rep knowledge and performance. - Identify recurring issues and knowledge gaps, then drive improvements through macros, playbooks, and process updates—focused on measurable lifts in CSAT and quality. #### Core Customer Support & Operations - Resolve customer tickets through approved support channels (e.g., email, in-app chat), maintaining high-quality, compliant, and consistent communication. - Triage, prioritize, and manage a high-volume queue—distinguishing urgent, high-risk, and time-sensitive issues from standard inquiries. - Serve as a primary escalation point for complex cases and coordinate handoffs across internal stakeholders (Payments Ops, Risk/Compliance, Product/Engineering). - Support and troubleshoot **KYC/CIP workflows**, including identity verification issues, document collection, exception handling, and escalation to Compliance/Risk when appropriate. - Handle and investigate payments-related inquiries end-to-end, including: - **ACH, debit cards, Apple Pay, and wires** (required experience) - Deposit/withdrawal statuses, returns/reversals, limits, bank rejections, and transaction troubleshooting - Support account access and security flows, including login issues, 2FA support, secure verification steps, and account recovery. - Provide customer education and set expectations around the trade lifecycle, including trading cycles, settlement timing, and clearing dependencies that may impact balances, holds, or withdrawals. - Partner with internal teams to resolve issues related to trade status, settlement breaks, clearing constraints, or post-trade restrictions (as applicable to our workflows). - Draft and improve customer-facing notifications, FAQs, macros, and help-center content that reduce repeat contacts and improve clarity—especially around payments, verification, and settlement timelines. - Identify recurring pain points and drive process improvements: tooling, QA checklists, escalation playbooks, tagging/reporting, and operational controls. - Maintain high operational standards for documentation, internal notes, and handoffs—ensuring cases are auditable, consistent, and easy to pick up. ### What We’re Looking For (Must-Haves) - 4+ years in a financial services environment (banking, brokerage, payments, fintech, exchanges, or similar) in a support and/or operations role. - **Prior experience leading coaching and/or QA** in a support environment (formal people management or clear ownership of performance outcomes strongly preferred). - Strong client-facing judgment and communication skills—clear, calm, and precise, especially under pressure. - Demonstrated ability to triage, prioritize, and execute in fast-moving environments while maintaining accuracy and professionalism. - Hands-on familiarity with **KYC/CIP** concepts and working alongside Risk/Compliance teams in a regulated setting. - Proven experience supporting payment rails: **ACH, debit cards, Apple Pay, and wires (required)**. - Working knowledge of markets and trading lifecycle fundamentals, including execution → confirmation → settlement/clearing, and how timing differences can affect availability of funds. - High EQ: able to de-escalate tense interactions, set expectations clearly, and communicate policies with empathy and firmness. - Track record of process improvement: you don’t just solve tickets—you reduce future tickets and improve the system. ### Nice-to-Haves - Experience with identity and authentication tooling such as **Auth0** (strong plus) and/or modern 2FA/account security tooling. - Familiarity with regulator-ready communications practices (approved templates/macros, QA review, audit-friendly case notes). - Experience partnering with Product/Engineering on incident response, bug triage, and operational readiness. - Exposure to risk controls, fraud workflows, and operational break resolution in payments or trading environments. ### Benefits - Competitive salary & equity - Unlimited PTO, Health, Vision, & Dental coverage - 401(k) match - Hardware setup (MacBook Pro + accessories) - In-office lunch provided 5 days per week - Complimentary snacks and drinks in office When applying, mention the word CANDYSHOP to show you read the job post completely.
89 days ago
## Customer Success Specialist - Discord Community **About Polymarket** Polymarket is a high-volume markets platform built around clear information, real-time decision-making, and a great customer experience. Our ambition is to be a trusted destination where customers can engage confidently—supported by best-in-class operational rigor, clear communication, and strong compliance practices. **About the Role** We're looking for a Discord Community Support Specialist with financial services and Discord community management experience to own the customer experience in our Discord community server. You'll be the primary voice supporting our community—resolving issues in real-time, answering questions about Polymarket's platform, triaging user concerns, and building scalable support workflows that improve both community health and operational efficiency. This role goes beyond answering messages. You'll help design Discord support operations: improving response protocols and escalation paths, partnering cross-functionally (Payments, Risk, Compliance, Product/Engineering), and ensuring community communications are clear, accurate, consistent, and regulator-ready. In downtime, you'll support customer tickets through Intercom. **What You'll Do** ### Discord Community Management (Primary) - Monitor and actively engage in Discord channels throughout the day, maintaining quick response times and high community engagement - Answer user questions about Polymarket's app, features, trading mechanics, and policies - Triage and escalate urgent issues, complex cases, and compliance-sensitive concerns to appropriate internal teams - Moderate community discussions, enforce server guidelines, and maintain a positive, respectful environment - Identify and surface recurring pain points, common questions, and trending issues to inform product and support improvements - Create and maintain Discord support resources: pinned FAQs, bot commands, channel organization, and automated responses - Manage Discord server infrastructure: roles, permissions, channels, and bot configurations if applicable - De-escalate tense situations with empathy and professionalism while upholding platform policies ### Customer Support (Secondary - During Downtime) - Resolve customer tickets through Intercom, maintaining high-quality, compliant communication - Support KYC/CIP workflows, identity verification issues, and escalations to Compliance/Risk when appropriate - Handle payments-related inquiries: ACH, debit cards, Apple Pay, wires, deposit/withdrawal statuses, and transaction troubleshooting - Provide education around trade lifecycle, settlement timing, and clearing dependencies ### Process & Operations - Draft and improve Discord announcements, FAQs, and help resources that reduce repeat contacts - Document common issues, create escalation playbooks, and maintain internal knowledge base - Track metrics: response times, resolution rates, community sentiment, and escalation patterns **What We're Looking For (Must-Haves)** - **3+ years managing Discord communities**, preferably in crypto, fintech, trading, or financial services environments - **2+ years in financial services** (banking, brokerage, payments, fintech, exchanges) in support or operations - Proven ability to manage high-volume Discord servers with excellent moderation and community engagement skills - Strong understanding of Discord infrastructure: server setup, roles/permissions, bots, moderation tools - Hands-on familiarity with KYC/CIP concepts and working alongside Risk/Compliance teams in regulated settings - Experience supporting payment rails: ACH, debit cards, Apple Pay, and wires - Working knowledge of markets and trading fundamentals (execution → settlement/clearing) - Exceptional written communication—clear, concise, and professional under pressure - High EQ: able to de-escalate conflicts, set expectations clearly, and communicate policies with empathy - Comfortable working autonomously in fast-paced environments while maintaining accuracy **Nice-to-Haves** - Experience with prediction markets, crypto/Web3 communities, or DeFi platforms - Familiarity with identity/authentication tooling (Auth0) and 2FA/account security - Background in regulator-ready communications (approved templates, audit-friendly documentation) - Experience partnering with Product/Engineering on incident response and operational readiness - Knowledge of Discord analytics tools and community growth strategies - Exposure to fraud workflows, risk controls, and operational break resolution **Benefits** - Competitive salary & equity - Unlimited PTO, Health, Vision, & Dental coverage - 401(k) match - Hardware setup (MacBook Pro + accessories) - In-office lunch provided 5 days per week - Complimentary snacks and drinks in office When applying, mention the word **CANDYSHOP** to show you read the job post completely.
91 days ago
## Mission Act as the technical bridge between Polymarket’s exchange and its institutional counterparties. You’ll own the integrations that connect FCMs, liquidity providers, and ISVs to Polymarket’s regulated systems—helping partners go from sandbox to production while guaranteeing performance, reliability, and compliance. ## What You’ll Do * **Integration Engineering** – Build, test, and deploy FIX / REST / WebSocket integrations for institutional participants. * **Partner Enablement** – Work directly with engineers at FCMs, LPs, and ISVs to guide them through certification and onboarding. * **Performance Optimization** – Benchmark and tune order routing, latency, and throughput between client systems and Polymarket APIs. * **Testing & Certification** – Develop automated certification suites for connectivity and data-feed validation. * **Support & Troubleshooting** – Provide Tier-2/3 technical support for institutional clients; diagnose issues spanning APIs, network, and clearing workflows. * **Documentation** – Write and maintain developer guides, integration docs, and runbooks used by external partners. * **Feedback Loop** – Capture partner feedback and channel it to Engineering and Markets for product improvement. * **Compliance Collaboration** – Work with Compliance and InfoSec to ensure integrations meet access-control, data-handling, and system-safeguard standards. ## Who You Are * 5–8 years as a software engineer or integration engineer in trading, exchange, or financial-infrastructure environments. * Strong in Python, Go, or Java; capable of debugging network protocols and APIs. * Deep familiarity with FIX, REST, and WebSocket protocols. * Experience supporting institutional clients or market makers in production environments. * Clear communicator who can translate between engineering and business language. * Excited by external-facing technical work and comfortable with responsibility for partner success. * Knowledge of CFTC or SEC access and security requirements a plus. ## Why This Role You’ll sit at the frontline of Polymarket’s institutional expansion—owning the technical experience of every professional participant who connects to the exchange. If you like solving real client problems with deep technical rigor and seeing integrations go live in production, this role offers immediate impact and visibility. When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
98 days ago
## About Polymarket Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future. We're growing fast – both in terms of volume (>$8B traded last year) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role Polymarket is looking for a pragmatic full-stack engineer to join our US Exchange Tooling team. You'll build the critical internal systems that power our CFTC-regulated exchange operations—from payment reconciliation and transaction processing to operational dashboards and compliance tooling. This is a high-impact role where you'll work directly with operations teams, build systems that handle real money at scale, and help establish the technical foundation for our growing US exchange business. If you enjoy solving complex problems in fintech, building tools that people actually use every day, and shipping code that matters, this role is for you. ## What You’ll Do - **Build internal tools for US exchange operations.** Create systems that help control desk operators, supervisors, and compliance teams manage high-volume payment processing and reconciliation workflows. - **Ship production features regularly.** Launch improvements and fixes frequently in a fast-paced, regulated environment where reliability matters. - **Work across the full stack.** Build frontend interfaces for operational dashboards and backend APIs for transaction processing, reconciliation, and payment provider integrations and other control desk operations. - **Collaborate with internal teams.** Partner closely with operations, compliance, and product to understand workflows, gather feedback, and iterate quickly on tooling. - **Design for scale and compliance.** Build systems that handle thousands of daily transactions while maintaining audit trails and meeting CFTC regulatory requirements. - **Contribute to technical decisions.** Participate in architecture discussions, code reviews, and help establish best practices for the team. ## What We’re Looking For - 3-7 years of professional software development experience - Strong full-stack web development skills with TypeScript. Strong backend experience with Go. - Solid experience with React and Node.js (Next.js experience is a plus) - Experience building data-heavy applications or internal tools - Ability to work with external APIs and integrate third-party services - Strong collaboration and communication skills—you work well with non-technical stakeholders - Bias for action—comfortable shipping iteratively and refining based on user feedback - Builder's mindset—you take pride in creating tools that solve real operational problems - *(Plus)* Experience with MongoDB - *(Plus)* Background in fintech, payments, reconciliation systems, or regulated environments - *(Plus)* Familiarity with customer service or operations tooling - *(Plus)* Understanding of financial data modeling and audit requirements - *(Plus)* Bachelor's degree in Computer Science or equivalent ## Benefits - Competitive salary & equity - Unlimited PTO, Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
98 days ago
## **About Polymarket** Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future. We're growing fast – both in terms of volume (>$20B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## **What You’ll Do** - Own end-to-end retention strategy across lifecycle, CRM, and in-product messaging for Polymarket's US App and Polymarket.com - Build and optimize email, push, in-app, and SMS campaigns to drive repeat trading and frequency - Design lifecycle programs across onboarding, activation, re-engagement, and win-back - Partner closely with product, data, and growth to test retention levers (UX, incentives, content, timing) - Define and track core metrics (D1/D7/D30 retention, frequency, cohort LTV) and turn insights into action - Run fast, data-driven experiments to increase engagement around key events, markets, and moments - Weekly reporting to both product and growth ## **What We’re Looking For** - 3–6+ years of experience in retention, lifecycle, or CRM marketing of a consumer app - Experience owning retention across web + mobile - Strong analytical instincts—comfortable working with cohorts, funnels, and experimentation - Clear communicator who can move quickly in a high-velocity, event-driven product - Bonus: experience with trading, OSBs, crypto, or real-time marketplaces When applying, mention the word **CANDYSHOP** to show you read the job post completely.
Polymarket
110 days ago
## Customer Success Rep ### About Polymarket Polymarket is a high-volume markets platform built around clear information, real-time decision-making, and a great customer experience. Our ambition is to be a trusted destination where customers can engage confidently—supported by best-in-class operational rigor, clear communication, and strong compliance practices. ### About the Role We’re looking for a client-facing **Customer Support Lead** with deep **financial services support/operations** experience to own the customer support experience across our **approved communication channels** (e.g., in-app chat and email). You’ll be a trusted voice for customers—resolving issues efficiently, spotting trends early, and building scalable workflows that improve both customer outcomes and operational efficiency. This role goes beyond answering tickets. You’ll help design support operations: improving triage and escalation, partnering cross-functionally (Payments, Risk, Compliance, Product/Engineering), and ensuring customer communications are clear, accurate, consistent, and regulator-ready. ### What You’ll Do * **Resolve customer tickets** through **approved support channels** (e.g., email, in-app chat), maintaining high-quality, compliant, and consistent communication. * **Triage, prioritize, and manage** a high-volume queue—distinguishing urgent, high-risk, and time-sensitive issues from standard inquiries. * Serve as a primary escalation point for complex cases and coordinate handoffs across internal stakeholders (Payments Ops, Risk/Compliance, Product/Engineering). * Support and troubleshoot **KYC/CIP** workflows, including identity verification issues, document collection, exception handling, and escalation to Compliance/Risk when appropriate. * Handle and investigate **payments-related** inquiries end-to-end, including: * **ACH**, **debit cards**, **Apple Pay**, and **wires** (required experience) * Deposit/withdrawal statuses, returns/reversals, limits, bank rejections, and transaction troubleshooting * Support **account access and security** flows, including login issues, 2FA support, secure verification steps, and account recovery. * Provide customer education and set expectations around the **trade lifecycle**, including **trading cycles, settlement timing, and clearing dependencies** that may impact balances, holds, or withdrawals. * Partner with internal teams to resolve issues related to **trade status, settlement breaks, clearing constraints, or post-trade restrictions** (as applicable to our workflows). * Draft and improve customer-facing **notifications, FAQs, macros, and help-center content** that reduce repeat contacts and improve clarity—especially around payments, verification, and settlement timelines. * Identify recurring pain points and drive **process improvements**: tooling, QA checklists, escalation playbooks, tagging/reporting, and operational controls. * Maintain high operational standards for documentation, internal notes, and handoffs—ensuring cases are auditable, consistent, and easy to pick up. ### What We’re Looking For (Must-Haves) * **4+ years** in a **financial services** environment (banking, brokerage, payments, fintech, exchanges, or similar) in a **support and/or operations** role. * Strong **client-facing** judgment and communication skills—clear, calm, and precise, especially under pressure. * Demonstrated ability to **triage, prioritize, and execute** in fast-moving environments while maintaining accuracy and professionalism. * Hands-on familiarity with **KYC/CIP** concepts and working alongside Risk/Compliance teams in a regulated setting. * Proven experience supporting payment rails: **ACH, debit cards, Apple Pay, and wires** (required). * Working knowledge of **markets and trading lifecycle fundamentals**, including execution → confirmation → **settlement/clearing**, and how timing differences can affect availability of funds. * High EQ: able to de-escalate tense interactions, set expectations clearly, and communicate policies with empathy and firmness. * Track record of **process improvement**: you don’t just solve tickets—you reduce future tickets and improve the system. ### Nice-to-Haves * Experience with identity and authentication tooling such as **Auth0** (strong plus) and/or modern 2FA/account security tooling. * Familiarity with regulator-ready communications practices (approved templates/macros, QA review, audit-friendly case notes). * Experience partnering with Product/Engineering on incident response, bug triage, and operational readiness. * Exposure to risk controls, fraud workflows, and operational break resolution in payments or trading environments. ### Benefits * Competitive salary & equity * Unlimited PTO, Health, Vision, & Dental coverage * 401(k) match * Hardware setup (MacBook Pro + accessories) * In-office lunch provided 5 days per week * Complimentary snacks and drinks in office When applying, mention the word CANDYSHOP to show you read the job post completely.
Polymarket
112 days ago
## About Polymarket Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future. We're growing fast – both in terms of volume (>$6B traded so far this year) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About the Role We’re looking for a community-first customer support professional to own the user experience across live chat, email, and beyond. You’ll be the trusted voice of Polymarket for thousands of users, solving problems in real time, spotting trends before they become issues, and helping shape the way we engage with our community. This role goes beyond answering questions—you’ll develop processes, create tools, and work collaboratively with others to deliver the kind of support that keeps users coming back. If you’re the kind of person who thrives in fast-moving environments, loves free markets, and enjoys crypto culture, you’ll fit right in. ## What you'll do - Manage customer support inquiries, Discord messages, and live chat across multiple time zones. - Develop and lead a culture of delightful customer support across multiple channels (Discord, email, Telegram, and chat). - Act as a trusted point of contact for the community and escalate high-priority issues to product, design, and engineering teams. - Build internal programs, tools, resources, and training to help launch or improve product support workflows. - Ensure compliance with Polymarket regulations and standards. - Use data and customer pain points to identify opportunities to reduce customer friction. ## What we're looking for - The perfect candidate has operated at the intersection of finance, technology, and user engagement, and brings familiarity with fast-moving ecosystems at innovative trading, crypto, or gaming platforms. - We’re looking for someone with 4+ years of experience in financial services, fintech, gaming, or web3 — ideally with hands-on exposure to exchanges, digital asset platforms, or regulated fintech environments. - Experience in payments, market operations, KYC/AML compliance, or trading infrastructure is highly valued, as is a comfort navigating the evolving world of financial technology, crypto, and decentralized finance (DeFi). - Familiarity with managing large Discord or online communities is preferred, along with an understanding of current best practices for community engagement and moderation. - Polymarket is a 24/7/365 business, so availability to work shifts on weekends and outside of the "standard" work day is required. - You can pivot on the fly. Polymarket is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job. - You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. - Excellent communication skills (written and verbal), with the ability to simplify complex topics for broad audiences. - You’re never tired of learning. You want to be a pro in bleeding-edge tech like DeFi, Prediction Markets, DAOs, and Web 3.0. ## Benefits - Competitive salary & equity - Unlimited PTO, Health, Vision, & Dental coverage - 401k match - Hardware setup — new MacBook Pro, big display, & accessories. When applying, mention the word **CANDYSHOP** to show you read the job post completely.