Head of Hardware Onboarding & Infrastructure

Head of Hardware Onboarding & Infrastructure

Location: Zug / Hamburg Department: Web3 Commitment: Full-time Workplace Type: Hybrid

Impossible Cloud Network (ICN)

ICN is building the foundational layer for the next-generation internet - a decentralised cloud platform integrating storage, compute, and networking at global scale. With $31M in funding and 1,000+ enterprise clients, we're challenging the dominance of centralised cloud giants.

The Role

A senior, hands-on leadership role at the intersection of data centre operations, remote hardware provisioning, and distributed infrastructure. You'll own the technical relationship with our Hardware Providers (HPs) - the operators who supply the bare metal compute and storage that powers ICN. This is a founding-team-level hire: you will help set the north star for the entire team.

What You'll Own

Hardware Onboarding

• End-to-end technical onboarding for new Hardware Providers
• Remote installation tooling, validation pipelines, and SLA testing
• Direct troubleshooting of connectivity, firmware, BIOS/BMC, and OS-level issues

Data Centre Operations

• GPU cluster management: bare-metal provisioning, InfiniBand/RoCE networking, NVMe/distributed storage
• Hardware standards across the provider network (GPU types, networking, storage configs)
• Operational playbooks lifecycle management, and capacity planning
• Primary escalation point for hardware incidents

Service Provider Communication Layer

• Real-time messaging and alerting interface within the ICN console
• Escalation workflows and SLA communication protocols between ICN, SPs, and HPs

Team Leadership

• Lead and grow a 7-person infrastructure engineering team
• Hire, onboard, and develop engineers as the function scales
• Contribute directly to architecture and code across GPU provisioning and the control plane

What We're Looking For

• 8+ years in infrastructure, data centre, or systems engineering; 3+ years in technical leadership
• Hands-on experience at the hardware - software boundary: IPMI, PXE, BIOS/firmware, NIC configuration
• Strong Linux, cloud infrastructure, and data centre networking background
• Experience operating hardware onboarding pipelines across large, multi-region server fleets
• Startup DNA - you've built things from scratch and move fast without sacrificing reliability

Bonus: GPU infrastructure (H100/A100, InfiniBand), DePIN/Web3, internal developer tooling, real-time operational consoles

You'll Thrive Here If You…

• Are as comfortable in a Terraform module as presenting infrastructure strategy to leadership
• Care about operator experience - you want hardware providers to love working with ICN
• Are energised by zero-to-one challenges and write clearly for external partners

Location & Right to Work

This role is open to candidates based in Europe only. You must have the right to work in your country of residence - we are not able to offer visa sponsorship.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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