Crypto.com

Chief Compliance and Regulatory Officer

Crypto.com

Today

<div class="main-header-content page-centered narrow-section page-full-width"></div> <div class="section page-centered posting-header"> <div class="posting-headline"> <h4>Chief Compliance and Regulatory Officer</h4> <div class="posting-categories"> <div class="sort-by-time posting-category medium-category-label width-full capitalize-labels location">Chicago, Illinois</div> <div class="sort-by-team posting-category medium-category-label capitalize-labels department">Compliance – Regulatory Compliance &amp; Operations /</div> <div class="sort-by-time posting-category medium-category-label capitalize-labels workplaceTypes">Hybrid</div> </div> <p></p> </div> <div class="postings-btn-wrapper">Apply for this job</div> </div> <div class="section page-centered" data-qa="job-description"><div>The Chief Compliance and Regulatory Officer (CCRO) will serve as the statutory CCO for both the exchange and clearinghouse at Crypto.com | Derivatives North America (“CDNA”), which is a CFTC dual-registered DCM/DCO.  You will be responsible for ensuring the firm’s adherence to the Commodity Exchange Act (CEA), CFTC Core Principles, and all applicable laws.  You will act as a primary liaison with the Commodity Futures Trading Commission (CFTC), serving as the guardian of market integrity and ensuring a culture of compliance within the firm.</div></div> <div class="section page-centered"><div> <h4>Key Responsibilities</h4> <ul class="posting-requirements plain-list"><ul> <li>Serve as the primary point of contact for the CFTC and other regulatory bodies.  Manage all regulatory inquiries, exams, and Rule Enforcement Reviews (RERs).</li> <li>Oversee the drafting and submission of all rule filings (self-certifications and approval requests) under Part 40 of CFTC regulations, ensuring new products and rules meet statutory standards.</li> <li>Advise Executive Leadership and the Board on the regulatory implications of new business lines, products, and technologies.</li> <li>Oversee a robust trade practice surveillance program to detect and prevent manipulation, wash trading, spoofing, and other disruptive trading practices.</li> <li>Lead the market regulation function, conducting investigations into rule violations, and managing the disciplinary process.</li> <li>Work closely with the Chief Risk Officer to ensure the risk management framework complies with Core Principles (fully funded and margin methodologies, financial resources, default management).</li> <li>Oversee the due diligence and onboarding process for Clearing Members including Market Makers and Futures Commission Merchants (FCMs).</li> <li>Prepare materials for and report quarterly to the ROC.  Ensure the committee has sufficient information to fulfill its oversight duties.</li> <li>Draft and certify the Annual Compliance Reports for both the DCM and DCO as required by the CEA, detailing the firm’s compliance with Core Principles.</li> <li>Develop, maintain and enforce the firm’s Compliance Manual and Code of Ethics.</li> <li>Identify and manage potential conflicts of interest between commercial interests of the firm and its self-regulatory obligations</li> <div><br></div> </ul></ul> </div></div> <div class="section page-centered"><div> <h4>Qualifications</h4> <ul class="posting-requirements plain-list"><ul> <li>Minimum 10+ years of experience in compliance, legal or regulatory roles within the US derivatives industry (Exchange, Clearinghouse, FCM, or Regulator)</li> <li>Demonstrated leadership experience managing high-performing compliance teams and interaction with C-suite executives and Board Directors.</li> <li>Expert-level knowledge of the Commodity Exchange Act, especially Parts 38, 39  and 40.</li> <li>Bachelor’s Degree Required</li> <li>J.D. or Master’s Degree in Finance/Business strongly preferred.</li> </ul></ul> </div></div> <div class="section page-centered"><div> <h4>Skills and Competencies</h4> <ul class="posting-requirements plain-list"><ul> <li>Ability to make difficult, time-sensitive decisions.</li> <li>Familiarity with modern surveillance software (e.g., SMARTS, Scila, Eventus) and an understanding of electronic trading protocols (FIX API).</li> <li>Exceptional written and verbal communication skills, with the ability to translate complex regulatory jargon for business stakeholders.</li> <li>Unimpeachable Ethics and the fortitude to stand firm on regulatory obligations event when they conflict with short-term commercial goals.</li> <li>Comfortable working at the frontier of finance where products and services may require the development of new best practices drawing upon experience, market norms and standards, to enable innovation within the context of regulatory obligations.</li> </ul></ul> </div></div> <div class="section page-centered" data-qa="salary-range"> <div>$200,000 - $265,000 a year</div> <small><div>Plus equity match of starting base salary</div></small> </div> <div class="section page-centered" data-qa="closing-description"> <div><b>Life @ Crypto.com</b></div> <div><span>Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.</span></div> <div><span>Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.</span></div> <div><span>Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.</span></div> <div><span>Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.</span></div> <div><span>One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. </span></div> <div><span>Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</span></div> <div><span>Aspire career alternatives through us - our internal mobility program offers employees a new scope.  </span></div> <div><br></div> <div><i><b>Are you ready to kickstart your future with us? </b></i></div> <div><br></div> <div><b>Benefits</b></div> <div><span>Competitive salary</span></div> <div><span>Attractive annual leave entitlement including: birthday, work anniversary</span></div> <div><span>401(k) plan with employer match</span></div> <div><span>Eligible for company-sponsored group health, dental, vision, and life/disability insurance</span></div> <div><span>Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</span></div> <div><span>Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  </span></div> <div><br></div> <div><span>Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.</span></div> <div><br></div> <div><br></div> <div> <b>About </b><b>Crypto.com</b><b>:</b> </div> <div><span>Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.</span></div> <div><br></div> <div> <span>Learn more at </span><span>https://crypto.com</span><span>. </span> </div> <div><br></div> <div> <span>Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. </span>Crypto.com<span> values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.</span> </div> <div><br></div> <div><span>Personal data provided by applicants will be used for recruitment purposes only.</span></div> <div><br></div> <div><span>Please note that only shortlisted candidates will be contacted.</span></div> <p></p> </div> <div class="section page-centered" data-qa="ai-disclaimer"><div class="text-small italic text-gray-700">We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.</div></div> <div class="section page-centered last-section-apply" data-qa="btn-apply-bottom">Apply for this job</div> When applying, mention the word CANDYSHOP to show you read the job post completely.

Head / Director of Institutional Sales

Crypto.com

2 days ago

<div class="main-header-content page-centered narrow-section page-full-width"></div> <div class="section page-centered posting-header"> <div class="posting-headline"> <h4>Head / Director of Institutional Sales</h4> <div class="posting-categories"> <div class="sort-by-time posting-category medium-category-label width-full capitalize-labels location">United States</div> <div class="sort-by-team posting-category medium-category-label capitalize-labels department">Business Development – Institutional Sales /</div> <div class="sort-by-time posting-category medium-category-label capitalize-labels workplaceTypes">Remote</div> </div> <p></p> </div> <div class="postings-btn-wrapper">Apply for this job</div> </div> <div class="section page-centered"><div> <h4>About the role</h4> <ul class="posting-requirements plain-list"><ul> <li>As the <b>Director of Institutional Sales</b>, you will be the primary architect of Crypto.com’s institutional growth within the United States. In an industry where the boundaries between traditional finance and decentralized technology are blurring, you will identify and capture opportunities across an unlimited client landscape.</li> <li>This is a high-autonomy role designed for a "builder" who thrives on ownership. You won’t just be selling off-the-shelf products; you will collaborate with our global product teams to customize first-to-market solutions—ranging from credit and custody to bespoke trading instruments. You will have the full weight of the Crypto.com ecosystem behind you to turn your market insights into reality.</li> </ul></ul> </div></div> <div class="section page-centered"><div> <h4>Job Responsibilities</h4> <ul class="posting-requirements plain-list"><ul> <li> <b>Lead Generation &amp; Conversion:</b> Proactively identify, pitch, and onboard institutional prospects, including proprietary trading funds, hedge funds, asset managers, and family offices.</li> <li> <b>Consultative Selling:</b> Deeply understand client requirements to position the full Crypto.com stack, including our Exchange, OTC desk, Custody solutions, and Crypto-as-a-Service (CaaS).</li> <li> <b>Product Innovation:</b> Identify gaps in the current market and work with internal teams to develop and launch new institutional-grade offerings (e.g., lending, prime brokerage).</li> <li> <b>Market Ambassadorship:</b> Represent Crypto.com at major industry conferences and community gatherings to elevate our brand and deepen our institutional footprint.</li> <li> <b>Full Deal Lifecycle:</b> Take ownership of the entire sales funnel—from initial outreach and market research to drafting and closing complex partnership agreements.</li> <li> <b>Retention &amp; Feedback:</b> Maintain high-touch relationships with your book of business, gathering actionable feedback to drive continuous product improvement.</li> <li> <b>Competitive Intelligence:</b> Stay ahead of market trends and competitor movements to ensure our value proposition remains best-in-class.</li> </ul></ul> </div></div> <div class="section page-centered"><div> <h4>Job Requirements</h4> <ul class="posting-requirements plain-list"><ul> <li> <b>Seniority:</b> 7+ years of experience in Institutional Sales or Business Development within a high-growth financial environment.</li> <li> <b>Crypto Expertise:</b> 5+ years of dedicated experience in the digital asset/Web3 space, specifically in outbound sales for an Exchange, Custodian, or Prime Broker.</li> <li> <b>Industry Network:</b> A robust, active "book of business" and network across hedge funds, proprietary trading firms (HFT), banks, asset managers, and OTC desks.</li> <li> <b>Strategic Execution:</b> A proven track record of initiating, managing, and monetizing institutional relationships with clear examples of revenue and volume growth.</li> <li> <b>Product Knowledge:</b> Deep familiarity with institutional-grade products, including OTC flows, API trading, and custodial architecture.</li> <li> <b>Communication:</b> Exceptional command of professional English, with the ability to present complex financial concepts to C-suite executives.</li> <li> <b>Entrepreneurial Mindset:</b> The ability to work flexibly in a fast-paced, evolving regulatory environment while maintaining a focus on high-yield KPIs (Revenue, Volume, and Onboarding).</li> </ul></ul> </div></div> <div class="section page-centered" data-qa="salary-range"><div>$12,000 - $22,000 a month</div></div> <div class="section page-centered" data-qa="closing-description"> <div><b>Life @ Crypto.com</b></div> <div><span>Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.</span></div> <div><span>Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.</span></div> <div><span>Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.</span></div> <div><span>Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.</span></div> <div><span>One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. </span></div> <div><span>Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</span></div> <div><span>Aspire career alternatives through us - our internal mobility program offers employees a new scope.  </span></div> <div><br></div> <div><i><b>Are you ready to kickstart your future with us? </b></i></div> <div><br></div> <div><b>Benefits</b></div> <div><span>Competitive salary</span></div> <div><span>Attractive annual leave entitlement including: birthday, work anniversary</span></div> <div><span>401(k) plan with employer match</span></div> <div><span>Eligible for company-sponsored group health, dental, vision, and life/disability insurance</span></div> <div><span>Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</span></div> <div><span>Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  </span></div> <div><br></div> <div><span>Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.</span></div> <div><br></div> <div><br></div> <div> <b>About </b><b>Crypto.com</b><b>:</b> </div> <div><span>Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.</span></div> <div><br></div> <div> <span>Learn more at </span><span>https://crypto.com</span><span>. </span> </div> <div><br></div> <div> <span>Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. </span>Crypto.com<span> values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.</span> </div> <div><br></div> <div><span>Personal data provided by applicants will be used for recruitment purposes only.</span></div> <div><br></div> <div><span>Please note that only shortlisted candidates will be contacted.</span></div> <p></p> </div> <div class="section page-centered" data-qa="ai-disclaimer"><div class="text-small italic text-gray-700">We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.</div></div> <div class="section page-centered last-section-apply" data-qa="btn-apply-bottom">Apply for this job</div> When applying, mention the word CANDYSHOP to show you read the job post completely.

Product Manager, Onboarding (Main App)

Crypto.com

3 days ago

<div class="main-header-content page-centered narrow-section page-full-width"></div> <div class="section page-centered posting-header"> <div class="posting-headline"> <h4>Product Manager, Onboarding (Main App)</h4> <div class="posting-categories"> <div class="sort-by-time posting-category medium-category-label width-full capitalize-labels location">Hong Kong, Hong Kong SAR</div> <div class="sort-by-team posting-category medium-category-label capitalize-labels department">Corporate – Product Management /</div> <div class="sort-by-commitment posting-category medium-category-label capitalize-labels commitment">Full-time /</div> <div class="sort-by-time posting-category medium-category-label capitalize-labels workplaceTypes">Hybrid</div> </div> <p></p> </div> <div class="postings-btn-wrapper">Apply for this job</div> </div> <div class="section page-centered" data-qa="job-description"> <div>Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.</div> <div><br></div> <div><b>The Role</b></div> <div><br></div> <div><span>As the Product Manager for Main App Onboarding at Crypto.com, you are the architect of the "First Mile." You will own the critical window from the moment a user downloads the app to the moment they make their first trade. You will navigate the complex intersection of global compliance, fraud prevention, and world-class UI/UX to ensure our users have a seamless entry into the crypto ecosystem.</span></div> </div> <div class="section page-centered"><div> <h4>Job Responsibilities:</h4> <ul class="posting-requirements plain-list"><ul> <li> <b>Vision &amp; Strategy</b>: Define and execute a high-impact onboarding strategy that reduces "time-to-trade" while maintaining institutional-grade security.</li> <li> <b>Growth Optimization</b>: Lead A/B testing and conversion rate optimization across the entire sign-up funnel to minimize drop-offs.</li> <li> <b>Compliance-First Design</b>: Partner with Global Compliance to embed localized KYC/AML requirements into the product without sacrificing the user experience.</li> <li> <b>Vendor Ecosystem:</b> Manage and optimize integrations with third-party identity verification and liveness-detection vendors to improve pass rates and reduce costs.</li> <li> <b>Technical Roadmap</b>: Build and prioritize a data-backed roadmap, balancing technical debt, localized regulatory shifts, and new feature launches.</li> <li> <b>Cross-Functional Leadership:</b> Lead "squads" of Engineers, Designers, and Data Scientists to ship high-quality features in a fast-paced, 24/7 market environment.</li> <li> <b>Competitive Intelligence</b>: Stay ahead of the curve by monitoring the onboarding trends to ensure Crypto.com remains the industry benchmark.</li> </ul></ul> </div></div> <div class="section page-centered"><div> <h4>Job Requirements:</h4> <ul class="posting-requirements plain-list"><ul> <li> <b>Experience:</b> 6+ years in Product Management, ideally within <b>FinTech, Neo-banking, or Crypto.</b> Experience with identity verification or high-friction funnels is a significant plus.</li> <li> <b>Data-Obsessed</b>: Mastery of product analytics (e.g., Mixpanel, Amplitude, or Tableau) to diagnose funnel friction and measure success.</li> <li> <b>Regulatory Fluency:</b> A solid understanding of global KYC/KYB standards and how they translate into digital product requirements.</li> <li> <b>Technical Guts</b>: Comfortable discussing API integrations and backend logic with engineers while maintaining a "user-first" mentality.</li> <li> <b>Execution Mindset</b>: Proven track record of taking ownership in a decentralized, fast-moving environment. You are a "doer" who thrives under pressure.</li> <li> <b>Collaborative Spirit</b>: Ability to influence stakeholders across Legal, Risk, Marketing, and Engineering without formal authority.</li> </ul></ul> </div></div> <div class="section page-centered" data-qa="closing-description"> <div> <b>Life @ </b><b>Crypto.com</b> </div> <div><span> </span></div> <div><span>Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.</span></div> <div><span>Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.</span></div> <div><span>Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.</span></div> <div><span>Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.</span></div> <div><span>One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. </span></div> <div><span> </span></div> <div><span> </span></div> <div><b><i>Are you ready to kickstart your future with us? </i></b></div> <div><span> </span></div> <div><b>Benefits</b></div> <div><span> </span></div> <div><span>Competitive salary </span></div> <div><span>Medical insurance package with extended coverage to dependents </span></div> <div><span>Attractive annual leave entitlement including: birthday, work anniversary</span></div> <div><span>Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up</span></div> <div><span>Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  </span></div> <div> <span>Work Perks: </span>crypto.com<span> visa card provided upon joining </span> </div> <div><span> </span></div> <div> <span>Our </span>Crypto.com<span> benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.</span> </div> <div><span> </span></div> <div> <b>About </b><b>Crypto.com</b><b>:</b> </div> <div><span> </span></div> <div> <span>Founded in 2016, </span>Crypto.com<span> serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, </span>Crypto.com<span> is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.</span> </div> <div><span> </span></div> <div> <span>Learn more at </span>https://crypto.com<span>. </span> </div> <div><span> </span></div> <div> Crypto.com<span> is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. </span>Crypto.com<span> values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.</span> </div> <div><span> </span></div> <div><span>Personal data provided by applicants will be used for recruitment purposes only.</span></div> <div><span> </span></div> <div><span>Please note that only shortlisted candidates will be contacted.</span></div> <p></p> </div> <div class="section page-centered" data-qa="ai-disclaimer"><div class="text-small italic text-gray-700">We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.</div></div> <div class="section page-centered last-section-apply" data-qa="btn-apply-bottom">Apply for this job</div> When applying, mention the word CANDYSHOP to show you read the job post completely.

Product Director, Banking Engagement

Crypto.com

8 days ago

# Product Director, Banking Engagement **Location:** United States **Department:** Product Management & Product Design – Product Management **Commitment:** Full-time **Workplace Type:** Remote --- ## The Mission Your mission is to bridge the gap between "Trading" and "Banking." You will provide the real-world utility that turns active traders into primary banking users, positioning the platform as their central cash liquidity engine. By unifying fiat and stablecoin balances into a seamless neobank experience, you will drive the ecosystem-wide "Primary Account" status. ## The Role This is a high-impact leadership role for a Product Rockstar who thrives at the intersection of customer centricity and data-driven growth. You will move beyond traditional product management to lead a culture of rapid experimentation, leveraging AI to accelerate prototyping and operational efficiency. Your goal is to turn "idle cash" into a high-engagement banking experience that users rely on daily. ## Responsibilities * **Strategy & Engagement Leadership:** Define and drive the strategy for the Banking segment, owning the roadmap for accounts, liquidity utility, and everyday financial features to maximize ROI. * **Engagement-First Roadmap:** Define and own the North Star engagement KPIs for the banking vertical, ensuring every feature launch drives higher MAU and everyday banking utility. * **Data-Driven Experimentation:** Establish a world-class experimentation culture within your team. You will relentlessly test hypotheses around onboarding, activation, and retention to drive incremental growth. * **AI-Forward Execution:** Foster the use of AI tools (including "vibe coding" and rapid prototyping) within the PM and design teams to accelerate the build-measure-learn loop and drive extreme process efficiency. * **Banking Onboarding & CX:** Own the end-to-end banking onboarding logic, ensuring a frictionless, delight-driven journey that converts crypto-native users into banking-active users. * **Portfolio Management:** Oversee the evolution of the accounts experience, from core wallet utility to advanced savings and cashflow orchestration features. * **Stakeholder Orchestration:** Partner with Engineering, UX, and Legal/Compliance to evolve our collaboration model, ensuring the "Bank" segment ships high-quality products at an elite fintech pace. * **Team Coaching:** Lead and mentor a squad of 2-3 PMs, instilling a customer-obsessed and data-driven mindset across the organization. ## Requirements * **Engagement & Activation Expert:** 7–10+ years of product leadership at high-growth consumer fin-techs, neo-banks, or digital marketplaces. You have a "rockstar" reputation for driving user activation and engagement. * **Experimentation Native:** You are used to high-frequency A/B testing and managing products through a rigorous data-driven lens. You know how to find the "signal" in the noise. * **Customer Centricity:** You have a strong sense of product design and a proven ability to identify and solve customer pain points through intuitive UX. * **Strategic & Structured:** You possess exceptional structured thinking and communication skills. You can break down a 3-year vision into clear, actionable, and measurable milestones. * **AI Utility Power-User:** You leverage AI tools in your daily work to move faster and expect your team to do the same. You are excited by the efficiency gains of modern prototyping. * **Commercially Astute:** You understand the "why" behind the numbers; specifically the value of deposit retention and cross-selling in a financial ecosystem. * **(Bonus point) Banking Industry Knowledge:** A strong grasp of the neo-banking and payments landscape across the US and Europe (including rails, user expectations, and regulatory frameworks). ## Salary Range **$150,000 - $250,000 a year** *Also eligible for equity match of starting base salary.* ## Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. * **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. * **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Attractive annual leave entitlement including: birthday, work anniversary * 401(k) plan with employer match * Eligible for company-sponsored group health, dental, vision, and life/disability insurance * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at **https://crypto.com**. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.

VIP Sales Manager, Italy

Crypto.com

17 days ago

# VIP Sales Manager, Italy **Location:** Milan, Italy **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ## About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the **Crypto.com** Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ## Job Responsibilities * Identifying and reaching out to potential VIP clients (high-volume/advanced traders). * Navigate VIP clients towards the right products and monitor OKRs and KPIs. * Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). * Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. * Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. * Attending conferences and community events to engage with potential VIPs and increase awareness. ## Job Requirements * Strong network in high-net-worth/advanced crypto traders. * 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. * Track record of monetizing high-value client relationships. * Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g., driving business results with clients & partners. * Excellent command of professional written & oral English (plus local language); writing & presentation samples are welcome. ## Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * **Work Perks:** **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements; you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

VIP Sales Manager, Poland

Crypto.com

17 days ago

# VIP Sales Manager, Poland **Location:** Warsaw, Poland **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ## About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the Crypto.com Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ## Job Responsibilities - Identifying and reaching out to potential VIP clients (high-volume/advanced traders). - Navigate VIP clients towards the right products and monitor OKRs and KPIs. - Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). - Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. - Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. - Attending conferences and community events to engage with potential VIPs and increase awareness. ## Job Requirements - Strong network in high-net-worth/advanced crypto traders. - 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. - Track record of monetizing high-value client relationships. - Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g., driving business results with clients & partners. - Excellent command of professional written & oral English (plus local language), writing & presentation samples are welcome. ## Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - **Work Perks:** Crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

VIP Sales Manager, Spain

Crypto.com

17 days ago

# VIP Sales Manager, Spain **Location:** Madrid, Spain **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ## About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the Crypto.com Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ## Job Responsibilities - Identifying and reaching out to potential VIP clients (high-volume/advanced traders). - Navigate VIP clients towards the right products and monitor OKRs and KPIs. - Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). - Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. - Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. - Attending conferences and community events to engage with potential VIPs and increase awareness. ## Job Requirements - Strong network in high-net-worth/advanced crypto traders. - 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. - Track record of monetizing high-value client relationships. - Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g., driving business results with clients & partners. - Excellent command of professional written & oral English (plus local language), writing & presentation samples are welcome. ## Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Senior Manager/ Manager, Institutional Sales, Italy

Crypto.com

17 days ago

# Senior Manager/ Manager, Institutional Sales, Italy **Location:** Milan, Italy **Department:** Business Development – Institutional Sales **Workplace Type:** Remote The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. ## About the role * As a **[Senior] Manager of Institutional Sales**, you will be a key driver of Crypto.com’s institutional growth. In a rapidly evolving market, you will be on the front lines, identifying and capturing opportunities across a diverse global client landscape. * This role is built for a **high-energy hunter** who excels at navigating the full sales lifecycle. You will act as the bridge between institutional clients and our suite of digital asset services, leveraging your industry knowledge to onboard high-value partners. You will work closely with senior leadership to execute growth strategies while maintaining a high level of autonomy over your personal sales targets and book of business. ## Job Responsibilities * **Pipeline Execution:** Proactively source, pitch, and onboard institutional prospects, specifically targeting hedge funds, family offices, and proprietary trading firms. * **Solution Selling:** Effectively position the Crypto.com ecosystem—including the Exchange, OTC desk, and Custody solutions—to meet the specific needs of institutional traders. * **Onboarding Management:** Drive the end-to-end onboarding process, coordinating with Legal, Compliance, and Operations to ensure a seamless "time-to-trade" for new clients. * **Relationship Management:** Serve as the primary point of contact for your book of business, ensuring high retention and identifying opportunities for upselling or cross-selling new products. * **Market Insights:** Provide "boots on the ground" feedback to the Product and Strategy teams regarding competitor pricing, feature gaps, and client pain points. * **Sales Reporting:** Maintain accurate records of sales activity and forecasts within the CRM, providing regular updates on KPIs such as Trading Volume and Assets under Management (AUM). ## Job Requirements * **Experience:** 4–7 years of experience in Institutional Sales, Business Development, or Relationship Management within FinTech or Traditional Finance. * **Domain Knowledge:** 2+ years of dedicated experience in the digital asset space, with a solid understanding of spot/derivatives trading and custodial workflows. * **Network:** An existing network of institutional contacts (e.g., crypto-native funds, HFT firms, or asset managers) is highly preferred. * **Technical Literacy:** Ability to discuss API connectivity, FIX protocol, and sub-account structures with client technical teams. * **Execution Focus:** A proven track record of meeting or exceeding individual sales quotas and volume targets. * **Communication:** Strong presentation skills with the ability to navigate complex conversations with Portfolio Managers and Operations Heads. * **Agility:** A "startup" mindset with the ability to pivot quickly as market conditions and regulatory environments change. ## Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

VIP Sales Manager, Germany

Crypto.com

17 days ago

## VIP Sales Manager, Germany **Location:** Berlin, Germany **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ### About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the Crypto.com Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ### Job Responsibilities - Identifying and reaching out to potential VIP clients (high-volume/advanced traders). - Navigate VIP clients towards the right products and monitor OKRs and KPIs. - Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). - Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. - Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. - Attending conferences and community events to engage with potential VIPs and increase awareness. ### Job Requirements - Strong network in high-net-worth/advanced crypto traders. - 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. - Track record of monetizing high-value client relationships. - Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g., driving business results with clients & partners. - Excellent command of professional written & oral English (plus local language), writing & presentation samples are welcome. ### Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ### Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

VIP Sales Manager, Netherlands

Crypto.com

17 days ago

## VIP Sales Manager, Netherlands **Location:** Amsterdam, Netherlands **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ### About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the **Crypto.com** Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ### Job Responsibilities * Identifying and reaching out to potential VIP clients (high-volume/advanced traders). * Navigate VIP clients towards the right products and monitor OKRs and KPIs. * Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). * Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. * Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. * Attending conferences and community events to engage with potential VIPs and increase awareness. ### Job Requirements * Strong network in high-net-worth/advanced crypto traders. * 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. * Track record of monetizing high-value client relationships. * Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g., driving business results with clients & partners. * Excellent command of professional written & oral English (plus local language), writing & presentation samples are welcome. ### Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ### Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * **Work Perks:** **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

VIP Sales Manager, UK

Crypto.com

17 days ago

# VIP Sales Manager, UK **Location:** London, United Kingdom **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ## About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the Crypto.com Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ## Job Responsibilities - Identifying and reaching out to potential VIP clients (high-volume/advanced traders). - Navigate VIP clients towards the right products and monitor OKRs and KPIs. - Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). - Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. - Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. - Attending conferences and community events to engage with potential VIPs and increase awareness. ## Job Requirements - Strong network in high-net-worth/advanced crypto traders. - 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. - Track record of monetizing high-value client relationships. - Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g., driving business results with clients & partners. - Excellent command of professional written & oral English (plus local language), writing & presentation samples are welcome. ## Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Senior Manager/ Manager, Institutional Sales, France

Crypto.com

17 days ago

# Senior Manager/ Manager, Institutional Sales, France **Location:** Paris, France **Department:** Business Development – Institutional Sales **Workplace Type:** Remote The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. ## About the role * As a **[Senior] Manager of Institutional Sales**, you will be a key driver of Crypto.com’s institutional growth. In a rapidly evolving market, you will be on the front lines, identifying and capturing opportunities across a diverse global client landscape. * This role is built for a **high-energy hunter** who excels at navigating the full sales lifecycle. You will act as the bridge between institutional clients and our suite of digital asset services, leveraging your industry knowledge to onboard high-value partners. You will work closely with senior leadership to execute growth strategies while maintaining a high level of autonomy over your personal sales targets and book of business. ## Job Responsibilities * **Pipeline Execution:** Proactively source, pitch, and onboard institutional prospects, specifically targeting hedge funds, family offices, and proprietary trading firms. * **Solution Selling:** Effectively position the Crypto.com ecosystem—including the Exchange, OTC desk, and Custody solutions—to meet the specific needs of institutional traders. * **Onboarding Management:** Drive the end-to-end onboarding process, coordinating with Legal, Compliance, and Operations to ensure a seamless "time-to-trade" for new clients. * **Relationship Management:** Serve as the primary point of contact for your book of business, ensuring high retention and identifying opportunities for upselling or cross-selling new products. * **Market Insights:** Provide "boots on the ground" feedback to the Product and Strategy teams regarding competitor pricing, feature gaps, and client pain points. * **Sales Reporting:** Maintain accurate records of sales activity and forecasts within the CRM, providing regular updates on KPIs such as Trading Volume and Assets under Management (AUM). ## Job Requirements * **Experience:** 4–7 years of experience in Institutional Sales, Business Development, or Relationship Management within FinTech or Traditional Finance. * **Domain Knowledge:** 2+ years of dedicated experience in the digital asset space, with a solid understanding of spot/derivatives trading and custodial workflows. * **Network:** An existing network of institutional contacts (e.g., crypto-native funds, HFT firms, or asset managers) is highly preferred. * **Technical Literacy:** Ability to discuss API connectivity, FIX protocol, and sub-account structures with client technical teams. * **Execution Focus:** A proven track record of meeting or exceeding individual sales quotas and volume targets. * **Communication:** Strong presentation skills with the ability to navigate complex conversations with Portfolio Managers and Operations Heads. * **Agility:** A "startup" mindset with the ability to pivot quickly as market conditions and regulatory environments change. ## Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

Senior Manager/ Manager, Institutional Sales, Germany

Crypto.com

17 days ago

# Senior Manager/ Manager, Institutional Sales, Germany **Location:** Berlin, Germany / Munich, Germany **Department:** Business Development – Institutional Sales **Workplace Type:** Remote The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. ## About the role * As a **[Senior] Manager of Institutional Sales**, you will be a key driver of Crypto.com’s institutional growth. In a rapidly evolving market, you will be on the front lines, identifying and capturing opportunities across a diverse global client landscape. * This role is built for a **high-energy hunter** who excels at navigating the full sales lifecycle. You will act as the bridge between institutional clients and our suite of digital asset services, leveraging your industry knowledge to onboard high-value partners. You will work closely with senior leadership to execute growth strategies while maintaining a high level of autonomy over your personal sales targets and book of business. ## Job Responsibilities * **Pipeline Execution:** Proactively source, pitch, and onboard institutional prospects, specifically targeting hedge funds, family offices, and proprietary trading firms. * **Solution Selling:** Effectively position the Crypto.com ecosystem—including the Exchange, OTC desk, and Custody solutions—to meet the specific needs of institutional traders. * **Onboarding Management:** Drive the end-to-end onboarding process, coordinating with Legal, Compliance, and Operations to ensure a seamless "time-to-trade" for new clients. * **Relationship Management:** Serve as the primary point of contact for your book of business, ensuring high retention and identifying opportunities for upselling or cross-selling new products. * **Market Insights:** Provide "boots on the ground" feedback to the Product and Strategy teams regarding competitor pricing, feature gaps, and client pain points. * **Sales Reporting:** Maintain accurate records of sales activity and forecasts within the CRM, providing regular updates on KPIs such as Trading Volume and Assets under Management (AUM). ## Job Requirements * **Experience:** 4–7 years of experience in Institutional Sales, Business Development, or Relationship Management within FinTech or Traditional Finance. * **Domain Knowledge:** 2+ years of dedicated experience in the digital asset space, with a solid understanding of spot/derivatives trading and custodial workflows. * **Network:** An existing network of institutional contacts (e.g., crypto-native funds, HFT firms, or asset managers) is highly preferred. * **Technical Literacy:** Ability to discuss API connectivity, FIX protocol, and sub-account structures with client technical teams. * **Execution Focus:** A proven track record of meeting or exceeding individual sales quotas and volume targets. * **Communication:** Strong presentation skills with the ability to navigate complex conversations with Portfolio Managers and Operations Heads. * **Agility:** A "startup" mindset with the ability to pivot quickly as market conditions and regulatory environments change. ## Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

Senior Manager/ Manager, Institutional Sales, Netherlands

Crypto.com

17 days ago

## Senior Manager/ Manager, Institutional Sales, Netherlands **Location:** Amsterdam, Netherlands **Department:** Business Development – Institutional Sales **Workplace Type:** Remote The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. ### About the role * As a **[Senior] Manager of Institutional Sales**, you will be a key driver of Crypto.com’s institutional growth. In a rapidly evolving market, you will be on the front lines, identifying and capturing opportunities across a diverse global client landscape. * This role is built for a **high-energy hunter** who excels at navigating the full sales lifecycle. You will act as the bridge between institutional clients and our suite of digital asset services, leveraging your industry knowledge to onboard high-value partners. You will work closely with senior leadership to execute growth strategies while maintaining a high level of autonomy over your personal sales targets and book of business. ### Job Responsibilities * **Pipeline Execution:** Proactively source, pitch, and onboard institutional prospects, specifically targeting hedge funds, family offices, and proprietary trading firms. * **Solution Selling:** Effectively position the Crypto.com ecosystem—including the Exchange, OTC desk, and Custody solutions—to meet the specific needs of institutional traders. * **Onboarding Management:** Drive the end-to-end onboarding process, coordinating with Legal, Compliance, and Operations to ensure a seamless "time-to-trade" for new clients. * **Relationship Management:** Serve as the primary point of contact for your book of business, ensuring high retention and identifying opportunities for upselling or cross-selling new products. * **Market Insights:** Provide "boots on the ground" feedback to the Product and Strategy teams regarding competitor pricing, feature gaps, and client pain points. * **Sales Reporting:** Maintain accurate records of sales activity and forecasts within the CRM, providing regular updates on KPIs such as Trading Volume and Assets under Management (AUM). ### Job Requirements * **Experience:** 4–7 years of experience in Institutional Sales, Business Development, or Relationship Management within FinTech or Traditional Finance. * **Domain Knowledge:** 2+ years of dedicated experience in the digital asset space, with a solid understanding of spot/derivatives trading and custodial workflows. * **Network:** An existing network of institutional contacts (e.g., crypto-native funds, HFT firms, or asset managers) is highly preferred. * **Technical Literacy:** Ability to discuss API connectivity, FIX protocol, and sub-account structures with client technical teams. * **Execution Focus:** A proven track record of meeting or exceeding individual sales quotas and volume targets. * **Communication:** Strong presentation skills with the ability to navigate complex conversations with Portfolio Managers and Operations Heads. * **Agility:** A "startup" mindset with the ability to pivot quickly as market conditions and regulatory environments change. ### Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ### Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com: Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

VIP Sales Manager, France

Crypto.com

17 days ago

# VIP Sales Manager, France **Location:** Paris, France **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ## About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the **Crypto.com** Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ## Job Responsibilities - Identifying and reaching out to potential VIP clients (high-volume/advanced traders). - Navigate VIP clients towards the right products and monitor OKRs and KPIs. - Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). - Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. - Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. - Attending conferences and community events to engage with potential VIPs and increase awareness. ## Job Requirements - Strong network in high-net-worth/advanced crypto traders. - 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. - Track record of monetizing high-value client relationships. - Demonstrable track record of initiating, managing & monetizing relationships with clients or partners (e.g., driving business results with clients & partners). - Excellent command of professional written & oral English (plus local language). Writing & presentation samples are welcome. ## Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - **Work Perks:** Crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Senior Manager/ Manager, Institutional Sales

Crypto.com

18 days ago

# Senior Manager/ Manager, Institutional Sales **Location:** London, United Kingdom **Department:** Business Development – Institutional Sales **Workplace Type:** Remote The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. ## About the role * As a **[Senior] Manager of Institutional Sales**, you will be a key driver of **Crypto.com**’s institutional growth. In a rapidly evolving market, you will be on the front lines, identifying and capturing opportunities across a diverse global client landscape. * This role is built for a **high-energy hunter** who excels at navigating the full sales lifecycle. You will act as the bridge between institutional clients and our suite of digital asset services, leveraging your industry knowledge to onboard high-value partners. You will work closely with senior leadership to execute growth strategies while maintaining a high level of autonomy over your personal sales targets and book of business. ## Job Responsibilities * **Pipeline Execution:** Proactively source, pitch, and onboard institutional prospects, specifically targeting hedge funds, family offices, and proprietary trading firms. * **Solution Selling:** Effectively position the **Crypto.com** ecosystem—including the Exchange, OTC desk, and Custody solutions—to meet the specific needs of institutional traders. * **Onboarding Management:** Drive the end-to-end onboarding process, coordinating with Legal, Compliance, and Operations to ensure a seamless "time-to-trade" for new clients. * **Relationship Management:** Serve as the primary point of contact for your book of business, ensuring high retention and identifying opportunities for upselling or cross-selling new products. * **Market Insights:** Provide "boots on the ground" feedback to the Product and Strategy teams regarding competitor pricing, feature gaps, and client pain points. * **Sales Reporting:** Maintain accurate records of sales activity and forecasts within the CRM, providing regular updates on KPIs such as Trading Volume and Assets under Management (AUM). ## Job Requirements * **Experience:** 4–7 years of experience in Institutional Sales, Business Development, or Relationship Management within FinTech or Traditional Finance. * **Domain Knowledge:** 2+ years of dedicated experience in the digital asset space, with a solid understanding of spot/derivatives trading and custodial workflows. * **Network:** An existing network of institutional contacts (e.g., crypto-native funds, HFT firms, or asset managers) is highly preferred. * **Technical Literacy:** Ability to discuss API connectivity, FIX protocol, and sub-account structures with client technical teams. * **Execution Focus:** A proven track record of meeting or exceeding individual sales quotas and volume targets. * **Communication:** Strong presentation skills with the ability to navigate complex conversations with Portfolio Managers and Operations Heads. * **Agility:** A "startup" mindset with the ability to pivot quickly as market conditions and regulatory environments change. ## Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

Director, Institutional Sales

Crypto.com

24 days ago

# Director, Institutional Sales **Location:** Hong Kong, Hong Kong SAR **Department:** Business Development – Institutional Sales **Workplace Type:** Hybrid The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. ## About the role * As the **Director of Institutional Sales**, you will be the primary architect of Crypto.com’s institutional growth within the United States. In an industry where the boundaries between traditional finance and decentralized technology are blurring, you will identify and capture opportunities across an unlimited client landscape. * This is a high-autonomy role designed for a "builder" who thrives on ownership. You won’t just be selling off-the-shelf products; you will collaborate with our global product teams to customize first-to-market solutions—ranging from credit and custody to bespoke trading instruments. You will have the full weight of the Crypto.com ecosystem behind you to turn your market insights into reality. ## Job Responsibilities * **Lead Generation & Conversion:** Proactively identify, pitch, and onboard institutional prospects, including proprietary trading funds, hedge funds, asset managers, and family offices. * **Consultative Selling:** Deeply understand client requirements to position the full Crypto.com stack, including our Exchange, OTC desk, Custody solutions, and Crypto-as-a-Service (CaaS). * **Product Innovation:** Identify gaps in the current market and work with internal teams to develop and launch new institutional-grade offerings (e.g., lending, prime brokerage). * **Market Ambassadorship:** Represent Crypto.com at major industry conferences and community gatherings to elevate our brand and deepen our institutional footprint. * **Full Deal Lifecycle:** Take ownership of the entire sales funnel—from initial outreach and market research to drafting and closing complex partnership agreements. * **Retention & Feedback:** Maintain high-touch relationships with your book of business, gathering actionable feedback to drive continuous product improvement. * **Competitive Intelligence:** Stay ahead of market trends and competitor movements to ensure our value proposition remains best-in-class. ## Job Requirements * **Seniority:** 7+ years of experience in Institutional Sales or Business Development within a high-growth financial environment. * **Crypto Expertise:** 5+ years of dedicated experience in the digital asset/Web3 space, specifically in outbound sales for an Exchange, Custodian, or Prime Broker. * **Industry Network:** A robust, active "book of business" and network across hedge funds, proprietary trading firms (HFT), banks, asset managers, and OTC desks. * **Strategic Execution:** A proven track record of initiating, managing, and monetizing institutional relationships with clear examples of revenue and volume growth. * **Product Knowledge:** Deep familiarity with institutional-grade products, including OTC flows, API trading, and custodial architecture. * **Communication:** Exceptional command of professional English, with the ability to present complex financial concepts to C-suite executives. * **Entrepreneurial Mindset:** The ability to work flexibly in a fast-paced, evolving regulatory environment while maintaining a focus on high-yield KPIs (Revenue, Volume, and Onboarding). ## Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.

Senior Data Engineer - Finance Technology

Crypto.com

24 days ago

# Senior Data Engineer - Finance Technology **Location:** Shenzhen, China / Shanghai / Hangzhou / Chengdu / Guangzhou **Department:** Engineering – Engineering **Commitment:** Full-time **Workplace Type:** Hybrid ## About the Role We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We build and maintain a data transformation pipeline for Finance teams at **Crypto.com**. Design and implement robust data pipelines, guaranteeing data quality, data delivery, and timely financial reporting for Finance teams. Deliver tailored data products, designed to empower users with self-serve capabilities and ensure accurate answers to their data queries. ## Responsibilities - Design and build a universal data platform capable of supporting both real-time and batch computing and storage needs. - Define and implement data pipeline architectures tailored to specific business scenarios, leveraging diverse infrastructures and delivery methods. - Continuously enhance the data platform to improve data asset stability, flexibility, and resource efficiency. ## Requirements - Bachelor’s degree or above in Computer Science, Data Science, Mathematics, or a related field, with 5+ years of hands-on data development experience. - Proficient in Hadoop, Spark, Flink, Airflow, and other mainstream data platform technologies; strong understanding of their underlying principles and proven experience in performance optimization. - Solid knowledge of distributed systems, computation, and storage architectures. - Excellent communication skills, strong logical thinking, self-motivation, and a commitment to continuous learning and knowledge updating. - Experience/knowledge in the accounting domain is a plus. #LI-SF1 #LI-MidSenior #LI-Hybrid ## Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. **Work Perks:** crypto.com visa card provided upon joining Are you ready to kickstart your future with us? ## Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

VIP Sales Manager

Crypto.com

26 days ago

## VIP Sales Manager **Location:** Dubai, United Arab Emirates **Department:** Business Development – Institutional Sales **Commitment:** Full-time **Workplace Type:** Remote ### About the Role The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net-worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the Crypto.com Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. ### Job Responsibilities * Identifying and reaching out to potential VIP clients (high-volume/advanced traders). * Navigate VIP clients towards the right products and monitor OKRs and KPIs. * Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features). * Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements. * Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams. * Attending conferences and community events to engage with potential VIPs and increase awareness. ### Job Requirements * Strong network in high-net-worth/advanced crypto traders. * 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders. * Track record of monetizing high-value client relationships. * Demonstrable track record of initiating, managing & monetizing relationships with clients or partners (e.g., driving business results with clients & partners). * Excellent command of professional written & oral English (plus local language); writing & presentation samples are welcome. ### Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ### Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * **Work Perks:** crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

CRM MarTech Manager

Crypto.com

26 days ago

## CRM MarTech Manager **Location:** Singapore, Singapore **Department:** Marketing – Growth **Commitment:** Full-time **Workplace Type:** Hybrid We are seeking a highly skilled and innovative CRM MarTech Manager to join our Global CRM team. Reporting directly to the MarTech Director, the successful candidate will play a critical role in executing our segmentation and personalisation strategies. ### Responsibilities - Lead the MarTech function for predictions, owning the roadmap for tools such as CDP, engagement platform, analytics, experimentation, and data pipelines. - Configure and manage CDP connections (e.g. data warehouse, analytics, ad platforms, engagement tools), ensuring high data quality and reliability. - Analyse customer behaviour and transaction data to identify key segments, triggers, and opportunities for personalisation and upsell. - Build and maintain audience definitions and segments in the CDP for acquisition, retention, and experimentation use cases. - Define tracking plans and event taxonomies that capture critical customer behaviours across products and platforms. - Partner with Data to define metrics and dashboards that measure the impact of CRM initiatives. - Write API requirements and payload specifications for MarTech integrations. - Use templating/scripting to enable dynamic content and complex personalisation logic in CRM campaigns. - Maintain up‑to‑date documentation (PRDs, specs, tracking plans, data flows) for all CRM initiatives. - Collaborate with Growth, Product, and Engineering stakeholders to define lifecycle strategies that enhance customer experience, activation, and retention across prediction markets. - Translate commercial objectives into clear lifecycle goals, test plans, and KPIs. ### Requirements - 5+ years of hands-on experience managing Customer Data Platforms (CDP) and CRM tools in a high‑growth environment. - Proven track record using CDP to drive measurable improvements in retention, engagement, and LTV. - Experience working with growth and product teams on experimentation, funnel optimisation, and lifecycle programs. - Strong SQL skills, with the ability to query large and complex datasets, build audience definitions, and self‑serve analysis. - Strong understanding of sporting events, and options-trading. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** When applying, mention the word **CANDYSHOP** to show you read the job post completely.

Trading Analytics Developer, Quantitative Trading

Crypto.com

26 days ago

# Trading Analytics Developer, Quantitative Trading **Location:** Hong Kong, Hong Kong SAR **Department:** Trading – Quant Front Office **Commitment:** Full-time **Workplace Type:** Hybrid ## About the Role The Quant Trading team is responsible for trading and managing risks associated with different crypto products, including spots and derivatives. The team develops and implements trading strategies in fast-paced and complex trading environments. We are seeking an experienced Trading Analytics Developer to join our Quant Trading team and play a pivotal role in advancing our data and AI infrastructure. This role combines traditional quantitative development with cutting-edge AI platform engineering, focusing on building robust, scalable systems that serve both data analytics and artificial intelligence workloads. The ideal candidate will bridge the gap between high-performance trading systems and modern AI capabilities, ensuring reliability, performance, and actionable insights across both domains. ## Core Responsibilities ### Data Platform & Analytics - Design, build, and operate high throughput batch and streaming data pipelines using Kafka, Flink, and ETL technologies - Develop and optimize analytical data models for time-series, financial metrics, and trading activity - Implement and manage analytical databases (ClickHouse, MongoDB, BigQuery, Snowflake, or similar) with cost-aware architecture - Build idempotent data pipelines with robust backfill and reconciliation capabilities - Create comprehensive monitoring for data quality, freshness, and pipeline reliability ### AI Platform Development - Design, build, and operate internal AI platforms serving multiple trading teams - Develop vector search systems with optimized HNSW indexing and hybrid retrieval capabilities - Implement evaluation frameworks for retrieval quality (Recall@K, MRR, nDCG) and RAG systems - Build reusable AI tooling including standardized RAG pipelines, prompt management, and self-service workflows - Create and maintain agent systems using modern frameworks (LangGraph, A2A, MCP) with focus on controllability and auditability ## Technical Requirements ### Mandatory Foundations - 5+ years production experience with both Python and Java in high-performance environments - Strong software engineering fundamentals: system design, data structures, algorithms, data integrity, accuracy and performance optimization - Expertise in Linux, Github, and modern CI/CD practices - Proven experience with AWS cloud services and Kubernetes orchestration - Comfort working with large-scale, complex datasets in financial/trading contexts ### Data Platform Expertise - Advanced SQL with window functions and query optimization, realtime data synchronization together with database design and infrastructure support - Experience with data workflow and messaging orchestration (Airflow, Jenkins, AMPS etc.) - Metric design and implementation for trading analytics (PnL, risk, balance and trade reconciliation, backfill and performance tuning) - Time-series data visualization with Grafana, TradingView and BI tools - Kafka, Flink, and event processing in production environments ### AI Platform Capabilities - Vector search system design and optimization (recall/latency/memory trade-offs) - Retrieval system evaluation methodologies and quality frameworks - RAG pipeline architecture and optimization techniques - LLMOps practices including model lifecycle and prompt management - Experience with AI agent frameworks in production settings like A2A and MCP - LangGraph / LangChain to build AI workflow and to connect AI models with data and tools to create smarter applications. ## Preferred Qualifications ### Financial/Trading Domain - Experience in trading systems, quantitative finance, or financial technology - Understanding of market data, data subscription using Rest API / Web Socket - Knowledge of cryptocurrency markets, defi, and related technologies ### Professional Attributes - Excellent problem-solving skills with ability to perform under pressure - Strong communication skills for cross-team collaboration - Proactive approach to system reliability and performance optimization - Continuous learning mindset in rapidly evolving AI/ML landscape - Balance of practical engineering rigor with innovative solution development ## Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. *Are you ready to kickstart your future with us?* ## Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet.

Commercial Analyst, VIP

Crypto.com

27 days ago

# Commercial Analyst, VIP **Location:** United States **Department:** Marketing – Growth **Workplace Type:** Remote ## About the Role We are looking for a commercially minded Business Analyst to partner closely with our VIP and Strategy & Operations teams focused on driving revenue growth, client engagement, and retention across our VIP segment. The successful candidate will operate as a sales enablement and commercial analytics partner, proactively surfacing insights, identifying opportunities within the customer base, and shaping targeted action plans that drive specific client outcomes. You will work at the intersection of data, commercial strategy, and client operations, translating complex data into actionable insights, talking points, and opportunities for Relationship Managers and leadership. ## Key Responsibilities * Own end-to-end commercial and revenue analytics for the VIP consumer segment, including trading activity, volumes, revenue contribution, engagement trends, and client lifecycle analysis (activation, growth, churn risk, reactivation). * Identify and quantify revenue expansion opportunities across regions, product lines (Spot, Derivatives, Earn, new launches), and client cohorts (AUM tiers, behavior, tenure, activity patterns). * Act as a sales enablement partner to the relationship management team, translating data into actionable insights that improve client conversations and commercial outcomes. * Convert analysis into client-level talking points, cross-sell and upsell opportunities, targeted outreach lists, and performance narratives for relationship managers. * Support relationship managers with pre-campaign, in-campaign, and post-campaign analysis to assess impact and optimize execution. * Proactively surface commercial opportunities within the VIP client base, including underserved products, dormant or declining activity, and regional or cohort-specific growth pockets. * Partner with VIP Leadership, Strategy and Product to design and evaluate targeted incentives and cohort-specific campaigns, assessing effectiveness and ROI. * Build and maintain performance analytics covering VIP portfolio health, relationship manager effectiveness and coverage, and client engagement and responsiveness. * Deeply understand team workflows, operating models, and tools to identify data gaps and proactively build reporting that enables better decision-making. * Contribute to strategic initiatives such as VIP segmentation evolution, coverage model optimisation, and go-to-market strategies for VIP clients. ## Requirements * 5+ years of experience in Business Analytics, Commercial Analytics, Sales Analytics, or Strategy roles. * Proven experience partnering with revenue-driving or sales-adjacent teams. * Strong SQL and data manipulation skills. * Experience working with large transactional datasets (e.g., trading, payments, financial flows). * Ability to move beyond dashboards to deliver insight-driven, actionable analysis. * Strong commercial acumen, including understanding of client behavior, incentives, revenue levers, and unit economics. * Excellent communication skills with the ability to translate complex analysis into clear, compelling, action-oriented narratives. * Comfortable working with senior stakeholders and client-facing teams in ambiguous, fast-paced environments. ## Nice to Have * Experience in Crypto, Fintech, Trading, Payments, or high-growth consumer platforms. * Hands-on experience with BI tools (Looker, Tableau, Power BI, or similar), with a focus on decision enablement. * Familiarity with sales or relationship management operating models, particularly within retail high-value or VIP segments. * Experience influencing commercial strategy through targeted insights, incentives, or campaign analysis. ## Salary & Compensation **$85,000 - $145,000 a year** Starting base salary will be within the listed range and based on experience. An equity award equal to the starting base salary is also included. ## Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. * **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. * **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. **Are you ready to kickstart your future with us?** ## Benefits * Competitive salary. * Attractive annual leave entitlement including: birthday, work anniversary. * 401(k) plan with employer match. * Eligible for company-sponsored group health, dental, vision, and life/disability insurance. * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up. * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.

IRA Account Specialist, Team Lead (FINRA Series 24 required)

Crypto.com

27 days ago

## IRA Account Specialist, Team Lead (FINRA Series 24 required) **Location:** Chicago, Illinois **Department:** Corporate – Finance Operations **Commitment:** Full-time **Workplace Type:** On-site Foris Capital US LLC, a Crypto.com company, is seeking an experienced FINRA Series 7 Registered Representative with a focus on IRAs and retirement accounts to join our broker/dealer team. This position is responsible for handling all IRA-related inquiries and transactions, supporting clients with every aspect of their retirement accounts, and ensuring compliance with applicable regulations. As a key member of our client service team, you will be the front line of the firm’s interaction with customers, assisting them with IRA rollovers, transfers, contributions, distributions, required minimum distributions (RMDs), beneficiary updates, and complex issues such as return of excess contributions and recharacterizations. You’ll also contribute to improving processes and delivering an exceptional client experience across phone, email, and chat channels. This position is based out of Chicago, Illinois. ### Responsibilities - **Supervisory Oversight:** Act as the primary supervisor for IRA-related communications and transactions; utilize your **Series 24** to review and approve departmental workflows and ensure all client interactions meet FINRA/SEC standards. - **Escalation Leadership:** Serve as the final point of contact for complex IRA issues, including intricate Inherited IRA cases, IRS reporting corrections, and high-value transfers. - **Team Mentorship:** Lead, coach, and develop a team of specialists. Conduct regular training sessions on evolving retirement account rules, RMD requirements, and tax implications. - **Operational Excellence:** Identify bottlenecks in the IRA lifecycle (contributions, distributions, recharacterizations) and drive the implementation of automated or streamlined processes. - **Quality Assurance:** Monitor phone, email, and chat interactions to maintain "white-glove" standards and regulatory accuracy across the team. - **Strategic Collaboration:** Partner with Legal, Compliance, and Product teams to launch new retirement features and ensure educational content is both impactful and compliant. - **Regulatory Watchdog:** Maintain an expert-level pulse on IRS and FINRA changes, pivoting team strategy quickly to adapt to new legislation (e.g., SECURE Act updates). - **Content Strategy:** Oversee the development of client-facing tools and educational resources, ensuring they empower clients to make informed financial decisions. ### Requirements & Skills - **Licenses:** Active FINRA Series 7, 63 (or 66), and 24 required. - **Experience:** Minimum 4+ years in the retirement or brokerage industry, with at least 1–2 years in a leadership or senior-level capacity. - **Deep Subject Matter Expertise:** Master-level knowledge of Traditional, Roth, and Inherited IRAs, including complex rollover and distribution strategies. - **Leadership Presence:** Proven ability to build rapport with both high-net-worth clients and internal team members. You should be as comfortable coaching a peer as you are resolving a client dispute. - **Operational Grit:** Highly organized and detail-oriented; capable of managing team performance metrics in a high-volume, fast-paced environment. - **Crypto Enthusiast:** A genuine interest in the digital asset space and how crypto integrates with long-term retirement planning. ### Salary Range $80,000 - $110,000 a year ### Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. ***Are you ready to kickstart your future with us?*** ### Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - 401(k) plan with employer match - Eligible for company-sponsored group health, dental, vision, and life/disability insurance - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

Senior Product Motion Designer

Crypto.com

31 days ago

# Senior Product Motion Designer **Location:** Hong Kong, Hong Kong SAR **Department:** Product Management & Product Design – Product Design **Commitment:** Full-time **Workplace Type:** Hybrid ## About the Team The product design team turns complex problems into simple, elegant, and engaging customer journeys for web and mobile experiences. The team is responsible for design at each stage of the project - from user research and wireframes to final visual specifications. ## About the Role As a Senior Motion Designer you’ll work closely with product designers, graphic designers, and 3D designers to create stunning motion and imagery used across **Crypto.com** products and web surfaces. As part of a small visual team, you’ll have tremendous influence on the visual identity of services used by millions of people around the world. You work with ambiguity and can turn abstract ideas into concepts and creative and tangible deliverables. You work with a high level of craft and attention to detail, while connecting your work to a broader vision. Your passion for the arts and design is shared through inspiration and your work, elevating the team's visual proficiency and vice-versa. ## Responsibilities - Identify and propose new opportunities to bring motion into the app experience and website - Apply motion design to all levels of a product, from UI micro-interactions, charts and data, to icons and illustrations - Expanding existing or static assets to bring them to life - Assess the right tool for the right job, and fluently jump between them - Building files in a simple and clear way that can be shared easily - Build a workflow to support balancing multiple workstreams and projects - Collaborate and communicate with different teams, developing concepts, presenting work, managing timelines, and collecting feedback - Work with developers to implement animation and motion faithfully ## Requirements - 5+ years working as a professional motion designer - Interest and understanding of contemporary visual culture - Principled understanding of what makes great animation - Mastery of After Effects - Familiarity with modern tools like Cavalry, Rive, and web-based animation (GSAP, CSS, etc) - Familiarity with the Adobe suite - Experience using LottieFiles and preparing animations for developers - Understanding of Figma fundamentals ## Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Rust Engineer/ Blockchain Security Engineer

Crypto.com

31 days ago

## Rust Engineer / Blockchain Security Engineer **Location:** London, United Kingdom **Department:** Security – Blockchain Security **Workplace Type:** Hybrid --- ### Responsibilities * Development activities include development, proposing architectural decisions, participating in designs, design review, code review, and implementation. * Identify issues and implement solutions to complex problems in the blockchain protocol. * Analyze and solve difficult problems across the blockchain protocol. * Work closely with operations and infrastructure to build high-scale backend services. * Management of documentation for all code and functionalities implemented. * Work closely with DevOps and ecosystem engineers to improve the tech stack for long-term engineering initiatives. --- ### Requirements * Interested in building first-class products to solve real-world problems. * Experienced with various technologies, a fast learner, and have a "get things done" mentality. * Strong organizational and interpersonal skills, with the ability to juggle conflicting requirements from many different stakeholders. * Humble to embrace better ideas from others, eager to make things better, and open to challenges and possibilities. * Self-starter who can define and execute tasks with minimal guidance. * Open to learning, collaborative, and willing to give and receive feedback. * 5+ years of engineering experience, preferably with strong backend development experience (e.g., Go, Rust, Java, Erlang). * Hands-on experience in using basic cryptographic primitives (e.g., BouncyCastle in Java): digital signatures, key exchange, symmetric and asymmetric encryption. * Basic knowledge of distributed systems and understanding of consensus algorithms, such as Raft or PBFT. * Experience with or interest in Go or Rust. * Hands-on experience with any existing blockchain system internals is welcomed but not required. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word **CANDYSHOP** to show you read the job post completely.*

Senior Localization Project Associate

Crypto.com

33 days ago

## Senior Localization Project Associate **Location:** Taipei, Taiwan **Department:** Corporate – Product Management **Commitment:** Full-time **Workplace Type:** Hybrid ### Job Description As the **Senior Localization Project Associate**, you will be the operational backbone of our global expansion efforts. We are looking for a seasoned localization professional who has moved past basic coordination and is ready to own complex localization workflows for our products. You will act as the bridge between our product/marketing teams and our network of linguists, ensuring that the Crypto.com voice is culturally accurate, compliant, and engaging across 30+ languages. You will not just manage tickets; you will manage quality, stakeholders, and the user experience. ### Responsibilities - Coordinate the localization of UI, Marketing, and Help Center content across 30+ languages. - Manage timelines and hand-offs in our TMS, ensuring files are delivered to linguists or AI workflows correctly. - **Prompting & Context:** Apply best practices in prompting to ensure AI-generated content receives the correct context. - **AI Quality Spot-Checks:** Act as the first line of defense by spot-checking LLM outputs for obvious hallucinations or tone inconsistencies before passing them to human editors. - **Feedback Loop:** Provide structured feedback to the Localization Manager on how our AI tools are performing. - Maintain our central glossaries to ensure both human linguists and AI models have up-to-date terminology. - Manage the LQA (Linguistic Quality Assurance) process, ensuring that any bugs found in the app are traced back to the source and fixed. - Support the onboarding of vendors to new workflows, including Post-Editing (MTPE) processes. - Work with Product Managers to clarify ambiguous English strings so that translations (human or machine) are accurate from the start. ### Requirements - **Experience:** Minimum of **5 years** in Localization Project Management. You know the traditional localization lifecycle and **MTPE** workflows inside out. - **Tech-Forward Mindset:** You are familiar with the concepts of **Generative AI and LLMs** in localization. You understand how tools like ChatGPT or automated TMS workflows can aid efficiency. - **Prompting Basics:** Ability to write clear, structured instructions (prompts) to guide AI output or human vendors. - **TMS Proficiency:** Deeply experienced with tools like Crowdin, Lokalise, or Smartling. - **Operational Excellence:** You are highly organized and can manage file versions, Jira tickets, and invoices without losing track of details. ### Nice to Have - Previous exposure to Crypto/Fintech terminology. - Familiarity with Mobile App localization flows (iOS/Android strings). - Fluency in a second language (beyond English). - Basic understanding of how to set up simple automations (e.g., Slack, Jira automations). --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

(Senior) Product Manager, Exchange (Trading Bot)

Crypto.com

33 days ago

## (Senior) Product Manager, Exchange (Trading Bot) **Location:** Singapore, Singapore **Department:** Product Management & Product Design – Product Management **Commitment:** Full-time **Workplace Type:** Hybrid ### About the Role Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. ### Job Responsibilities - **Strategy & Roadmap:** Define the vision for automated trading, prioritizing the launch and optimization of **Spot & Futures Grid Trading**, **DCA (Dollar Cost Averaging)**, **Martingale**, and **Infinity Grid** bots. - **Algorithmic Design:** Collaborate with Quant Researchers to define the logic for technical indicators (e.g., RSI, MACD, Bollinger Bands) and how they trigger automated buy/sell signals within our bot framework. - **Backtesting Infrastructure:** Build and maintain high-fidelity backtesting engines that allow users to simulate strategy performance against historical tick data with precision. - **User-Centric UX:** Translate complex mathematical parameters (e.g., arithmetic vs. geometric grids, trailing up/down, price ranges) into a seamless, "one-tap" mobile and web experience. - **Liquidity & Execution:** Partner with the Matching Engine and Liquidity teams to optimize bot execution speed, minimize slippage, and manage high-frequency order updates. - **Social & Copy Trading:** Explore and implement social features, allowing users to discover, share, and copy high-performing bot configurations within a secure environment. - **Risk Controls:** Implement advanced safeguard mechanisms, including dynamic stop-losses, cooling-off periods, and "Neutral" market settings to protect users during extreme volatility. ### Job Requirements - **Experience:** 5+ years of Product Management experience in a high-growth Fintech or Crypto environment, with at least 2 years specifically focused on **automated trading, robo-advisors, or quantitative tools. AI tooling experience is a plus.** - **Domain Expertise:** Deep understanding of quantitative strategies, including **Mean Reversion, Trend Following, and Arbitrage.** You should be comfortable explaining the math behind a Martingale strategy or a Fibonacci retracement. - **Technical Proficiency:** Experience working with APIs (REST/WebSocket) and a strong understanding of how bots interact with exchange order books and rate limits. - **Data-Driven Mindset:** Strong proficiency in **SQL and Python** (or similar) to analyze bot performance, user retention, and the impact of automated trading on overall exchange volume. - **Execution Excellence:** Proven ability to manage the full product lifecycle from PRD to post-launch optimization in a fast-paced, 24/7 market environment. - **Passion for Crypto:** Active trader or bot user who understands the nuances of the crypto market, from funding rates in perpetuals to gas fees in DeFi. ### Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ### Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com Founded in 2016, **Crypto.com** serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. *Personal data provided by applicants will be used for recruitment purposes only.* *Please note that only shortlisted candidates will be contacted.*

Backend Engineer (Python/Node.js)

Crypto.com

36 days ago

# Backend Engineer (Python/Node.js) **Location:** Hong Kong, Hong Kong SAR **Department:** Engineering **Commitment:** Full-time **Workplace Type:** Hybrid ## About the Role We are a team that designs, develops, maintains, and improves software for various ventures projects—projects adjacent to our core businesses that are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We are seeking a highly motivated and experienced Engineer to join our Engineering team. The ideal candidate will be instrumental in designing, developing, and deploying cutting-edge automation solutions, primarily focused on enhancing our Client onboarding, operational efficiency, and financial processes. This role requires a strong blend of software engineering skills, a solid understanding of Generative AI, and practical experience in implementing sophisticated automation flows. ## Key Responsibilities * **Software Development:** * Write clean, efficient, and well-documented code using Python for machine learning models, automation scripts, and system integrations. * Collaborate with cross-functional teams (Product, Data Science, Operations) to define requirements and deliver solutions. * Revisit the development process to fix bugs or address issues. * **High-Scale Automation:** Design and implement robust backend systems to handle large-scale automation projects, ensuring high availability and fault tolerance for mission-critical business processes. * **API Development:** Build and maintain high-performance, secure APIs to manage payment handling and automated reconciliation systems. * **Workflow Engineering:** Develop the backend logic and integration layers for workflow verification and automated support triggers. * **Database Optimization:** Manage complex data structures and perform deep database optimization to handle high-frequency transaction logging and querying. * **System Integration:** Architect seamless connections between internal microservices and external third-party platforms. ## Required Qualifications * **Experience:** 5+ years of professional backend development experience. * **Python & Node.js Mastery:** Expert-level hands-on Python & Node.js skills are mandatory. * **API Frameworks:** Deep experience with FastAPI, Django, or Flask for building production-ready services. * **Database Expertise:** Solid command of relational database concepts, expert SQL querying skills, and experience with performance tuning. * **Automation Background:** Significant experience contributing to or leading large-scale automation projects (e.g., automated financial reporting, bulk data processing, or enterprise-wide workflow orchestration). * **Domain Knowledge:** Practical experience in the backend requirements for payment reconciliation and KYC compliance. * Proficient in speaking English and experienced in collaboration with global teams. ## Nice to Have * Kubernetes/Docker, Applied AI Development experience. * Strong desire for doing things better and faster, attention to detail, and holding strong responsibility for his/her tasks. * Open to challenges and eager to learn. * Able to work under pressure, a fast learner, and able to adapt to changing priorities within a fast-moving industry. ## Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious, and supportive team. * **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. * **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. * **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. * **Work Perks:** crypto.com visa card provided upon joining. Are you ready to kickstart your future with us? ## Benefits * Competitive salary. * Attractive annual leave entitlement including: birthday, work anniversary. * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up. * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: crypto.com visa card provided upon joining. Our Crypto.com benefits packages vary depending on region requirements; you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest-growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. *Please note that only shortlisted candidates will be contacted.* *We may use artificial intelligence tools to analyze the content.*

Exchange Operations Specialist

Crypto.com

36 days ago

## Exchange Operations Specialist **Location:** Sydney, Australia **Department:** Engineering **Commitment:** Full-time **Workplace Type:** Hybrid --- ### About the Team We are a team that designs, develops, maintains, and improves software for various venture projects—projects adjacent to our core businesses that are bootstrapped quickly with a lean team. You will be actively involved in designing various components behind scalable applications, from frontend UI to backend infrastructure. ### About the Company **Crypto.com** serves more than 70 million customers and is the world's fastest-growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, we are committed to accelerating cryptocurrency adoption through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. The **North American Derivatives Exchange (NADEX)**, a wholly owned subsidiary of Crypto.com, is a fully regulated Chicago-based derivatives exchange. It is unique as the first exchange where retail investors can become members directly, without a broker. Nadex lists innovative capped-risk derivatives contracts on a wide range of global financial markets. In another bold move, Crypto.com acquired Nadex, founded in 2008, the premier US exchange for binary options, call spreads, and knock-outs. We are regulated by the Commodity Futures Trading Commission (CFTC) as a registered DCO and DCM. ### About the Role We are seeking a motivated, creative, self-starting, and dynamic new member of the Exchange support team. You will safeguard the operation and administration of the Exchange and Clearing Organization while also innovating and automating processes and procedures. This is a great role for bright, talented people with aspirations to work in a niche and elite environment. ### Responsibilities - Provide expert-level remote management, administration, and support for the Production and Demo trading exchange, including updating underlying symbols, creating and scheduling contracts, performing end-of-day processing, settling expired contracts, and assisting with problem resolution. - Contribute to the development, ongoing refinement, enhancement, and continuous process improvement of services. - Assist in the investigation, implementation, and operation of third-party tools to enhance, automate, and streamline service delivery. - Support quality assurance testing to ensure service reliability and accuracy. - Handle a wide variety of issues, both within and beyond the defined job description. ### Requirements - Ability to perform effectively in a mission-critical operational team environment. - Proven track record of collaborating with internal departments to deliver exceptional customer service. - Experience or familiarity with Linux servers is preferred. - Willingness to provide periodic off-hours coverage. ### Qualifications - Knowledge or experience in cryptocurrency, prediction markets, and options/futures trading markets. - Strong understanding of sports trading operations, including market types, settlement rules, and common edge cases across major sports leagues. - Product ownership mentality with experience gathering requirements, prioritizing features, and delivering operational tools. - Excellent technical troubleshooting, problem-solving, interpersonal, verbal, and written communication skills. - Ability to work rotational night shifts with weekend coverage; off-days provided on weekdays. - Experience with sports data providers (strongly preferred). - Experience with securities trading software (preferred). ### Nice to Have - 1–3 years of experience with Python scripting and API management. - Expertise with cron jobs and scheduled task management in production environments, including monitoring and error handling. - Experience pulling, processing, and structuring large datasets from APIs, webhooks, and real-time data feeds; familiarity with JSON, XML, and WebSocket streams. - Track record of improving tools and building internal products that scale with team needs. --- ### Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious, and supportive team. - **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. - **Growth from within.** We help develop new skill-sets that impact your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. - **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. - **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. - **Work Perks:** crypto.com visa card provided upon joining. Are you ready to kickstart your future with us? ### Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: crypto.com visa card provided upon joining *Our Crypto.com benefits packages vary depending on region requirements.* #LI-MidSenior #LI-Hybrid

SEO/AEO Manager (Sports Prediction)

Crypto.com

36 days ago

## SEO/AEO Manager (Sports Prediction) **Location:** United States **Department:** Marketing – Growth **Commitment:** Full-time **Workplace Type:** Hybrid --- ### About the Role You’ll join **Crypto.com**’s high-performance Organic Growth team - a relatively new and rapidly developing function where we combine **creative content development**, **programmatic scale**, and **AI-native workflows** to drive visibility across search engines, LLMs, and app stores. Our work spans creative content experimentation, large-scale programmatic builds, ASO improvements, and direct integrations into LLMs, including MCPs and agentic interfaces. We work at a fast pace, focus on clarity, and avoid unnecessary delay. If this sounds like you, there’s real room to grow quickly as we transform Crypto.com’s organic visibility. As SEO/AEO Manager for Sports Predictions, you will execute organic strategies across **our Sports predictions vertical**. You’ll deliver high-quality work at pace, with strong SEO and GEO awareness and tight collaboration across product and tech. ### Key Responsibilities - Hands-on execution of the Sports predictions organic growth strategy, ensuring alignment with product and regulatory requirements. - Plan and brief content with SEO best practices embedded and a strong emphasis on speed, quality, and scalability. - Lead and execute digital PR initiatives to elevate authority and drive competitive advantage. - Partner with Tech SEO to ensure best-practice implementation across architecture, crawlability, structured data, and indexation. - Drive ongoing analysis of search trends, competitive movements, SERP changes, and performance metrics to fuel rapid optimisation cycles and report to the business. - Work closely with Product and Engineering to ensure SEO and GEO is integrated into page structures, new features, and content experiences. - Stay ahead of industry change - search and LLMs - and rapidly adapt strategy where needed. - Operate with pace: fast responses, fast delivery, high accountability. ### Qualifications & Skills - **3+ years** of experience in SEO or organic growth. - Prior work experience in sports, plus deep domain knowledge. - Strong on-page SEO and content-led optimisation skills. - Working understanding of technical SEO and digital PR techniques. At the bleeding-edge of GEO advancements. - Proficiency with SEO tools (Google Search Console, Ahrefs, etc). - Strong analytical ability and comfortable turning data into actionable insights quickly. - Excellent communication and stakeholder management. - Proven ability to work **quickly, efficiently, and decisively** in a high-speed execution environment. ### Salary Range $80,000 - $105,000 a year --- ### Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. - **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. - **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. *Are you ready to kickstart your future with us?* ### Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - 401(k) plan with employer match - Eligible for company-sponsored group health, dental, vision, and life/disability insurance - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. --- ### About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.*

Senior Product Designer (Predictions)

Crypto.com

37 days ago

# Senior Product Designer (Predictions) **Location:** Canada **Department:** Product Management & Product Design – Product Design **Commitment:** Full-time **Workplace Type:** Hybrid ## The Opportunity The product design team turns complex problems into simple, elegant, and engaging customer journeys for web and mobile experiences. The team is responsible for design at each stage of the project - from user research and wireframes to final visual specifications. We’re looking for a Senior Product Designer to join our team to build new products for **Crypto.com** Predictions. You’ll lead end-to-end initiatives across web and mobile, shaping core experiences that stem from your deep understanding and experience of sportsbooks and prediction products. You’re fluent in user-centered thinking and can turn complex ideas into clear, simple and usable experiences. You obsess over the details, while understanding how your work fits into the larger user journey and you use research and design principles to uncover the right problems to solve. Your work will shape products that millions rely on, driving trust and confidence in a rapidly evolving crypto and financial ecosystem. ## Responsibilities - Lead the end-to-end design of complex features from concept to launch, taking charge of initiatives from scratch to meet both user needs and business goals. - Think strategically about product and user flows—translating complex or technical problems into intuitive, scalable experiences. - Create visually stunning and highly interactive designs that resonate with users, demonstrating a keen eye for detail and interaction polish. - Conduct detailed user research and user insights to guide decisions; partner closely with product and engineering to influence what gets built. - Communicate the “why” behind design choices clearly, building alignment across cross-functional teams. - Have experience designing for sportsbook or prediction platforms, and can demonstrate a strong personal understanding of trading, investing, or financial tools. - Operate with curiosity, ownership, and initiative—thriving in fast-paced, ambiguous environments where impact matters. ## Skills & Experience Requirements - 5+ years professional experience working as a Product Designer. - 2+ years proven track record of designing for sportsbook or prediction market related products. - Mastery of the full product design process, from user research and ideation to high-fidelity prototyping and production-ready assets. - Expert proficiency in Figma or equivalent tools for design, prototyping, and maintaining scalable design systems. - Strong foundation in responsive and mobile-first design principles, creating seamless experiences across devices. - Skilled at designing data-heavy and complex workflows, translating technical concepts into clear, approachable interfaces. - Ability to iterate rapidly based on user feedback, analytics, and cross-team input while maintaining visual and interaction quality. - Keen eye for detail with strong visual hierarchy, typography, and accessibility awareness. - Strong collaborator who partners with product, engineering, and other teams to drive shared understanding and deliver high-impact solutions. ## Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary. - Medical insurance package with extended coverage to dependents. - Attractive annual leave entitlement including: birthday, work anniversary. - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up. - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining. Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more efficiently.*

Paralegal- EU

Crypto.com

37 days ago

## Paralegal- EU **Location:** London, United Kingdom **Department:** Corporate – Legal **Commitment:** Full-time **Workplace Type:** Hybrid --- ### Job Responsibilities: * Proactively support the Group Commercial, Employment and Litigation team based in Hong Kong and London on legal matters. * Draft, process, and/or review legal and other documents while maintaining your legal framework knowledge. * Ensure compliance by reviewing and contributing to business materials; demonstrate accountability for achieving project goals and support attorneys in developing solutions that enable clients to achieve business objectives. * Build knowledge of Crypto.com businesses, make recommendations, and provide support to the various lines of business. * Act as the primary legal contact to certain business teams and participate in meetings with attorneys, business leaders, and outside counsel; communicate, counsel, and provide status updates to stakeholders on issues under the direction of an attorney. * Self-manage and prioritize work tasks and projects and maintain company tools, resources, databases, and processes to improve efficiency. * Have an interest in cryptocurrencies and fintech generally; prior working experience with crypto companies is a plus. * General corporate management and knowledge of EU/UK litigation, employment, and HR issues are a plus. --- ### Job Requirements: * Self-starter and a team player. * 2 or more years of in-house, government agency, or private practice law firm experience, with exposure to financial services, cryptocurrencies, or general corporate practices. * Familiarity with, and strong interest in, emerging payments technology and the financial services industry. * Ability to thrive in a fast-paced international environment and to tolerate change and ambiguity. * Creative thinker with strong problem-solving skills and the ability to stay calm under challenging circumstances. * Outstanding written and oral communication skills and ability to work both in teams and independently. * Ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities, and willingness to use innovative solutions to scale your legal advice. * Bachelor's degree (or equivalent); J.D. is a plus. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Trading Ops &amp; Risk Systems Engineer (AI &amp; Automation)

Crypto.com

38 days ago

# Trading Ops & Risk Systems Engineer (AI & Automation) **Location:** Hong Kong, Hong Kong SAR **Department:** Trading – Quant Middle Office **Commitment:** Full-time **Workplace Type:** Hybrid ## Overview We are seeking a highly analytical and technical professional to spearhead the evolution of our trading infrastructure. This hybrid role combines the fast-paced execution of a Trading Operations Specialist, the analytical rigor of a Risk Manager, and the technical capabilities of an AI-focused Developer. The successful candidate will not only manage daily operational workflows and risk monitoring but will also lead the digital transformation of these functions. You will leverage Large Language Models (LLMs), machine learning, and advanced scripting to automate legacy manual processes, improve predictive risk modeling, and build real-time P&L visualization tools. ## Key Responsibilities ### 1. Trading Operations and P&L Analysis with AI - Manage the end-to-end lifecycle of trades across multi-asset classes. - Develop agentic AI workflows using Python (ML) and MLOps tools to automate manual operations and reconciliations. - Perform daily P&L attribution and explain variance by decomposing market moves, Greeks, and new activity. - Leverage AI/ML frameworks (e.g., OpenAI API, LangChain, or local LLMs) to build intelligent agents for anomaly detection in trade data and automated commentary generation for P&L reports. - Ensure data integrity across trading systems, middle-office platforms, and downstream finance ledgers. ### 2. Risk Monitoring & Control - **Intelligent Risk Management:** Develop real-time, AI-driven risk models that use machine learning to predict market volatility and alert the desk to emerging cross-market risks. - Develop and maintain sophisticated risk reporting dashboards for the desk. ## Requirements & Qualifications - **Experience:** 5+ years in front-office operations, quant development, or a blend of risk management and systems architecture within a financial institution. - **Technical Stack:** Expert proficiency in Python (for AI/ML), and strong SQL skills. Experience building agentic AI workflows is a significant advantage. - **Financial Acumen:** Deep understanding of P&L attribution, financial controls, market risk indicators (Greeks, VaR), financial markets and products. - **Problem Solving:** A "systems-thinking" approach to operations—treating every manual task as a bug that needs an automated solution. - **Capacity:** Ability to thrive in a high-intensity environment requiring extended hours (e.g., 60-70/week) to meet global trading demands. - **Agility:** Willingness to participate in a rotational weekend and 24/7 on-call schedule, providing immediate resolution to live production issues. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Senior Product Manager, API

Crypto.com

40 days ago

# Senior Product Manager, API **Location:** Singapore, Singapore **Department:** Product Management & Product Design – Product Management **Commitment:** Full-time **Workplace Type:** Hybrid ## About the Role Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. ## Job Responsibilities * **Strategy & Vision:** Define and execute the product strategy for our API ecosystem (REST, WebSocket, and FIX), ensuring it supports the needs of institutional, quantitative, and retail power users. * **Feature Ownership:** Lead the end-to-end lifecycle of API products, from technical specifications and documentation to developer portal enhancements and rate-limiting logic. * **Market Analysis:** Conduct competitive benchmarking against top-tier global exchanges to identify gaps in our API performance, latency, and data granularity. * **Cross-functional Collaboration:** Work closely with Engineering, QA, and Infrastructure teams to prioritize backlogs and ensure seamless delivery of high-availability trading endpoints. * **Developer Experience (DX):** Champion the developer journey by maintaining best-in-class documentation, SDKs, and sandboxes that reduce integration friction for new partners. * **Performance Monitoring:** Define and track KPIs related to API uptime, latency, throughput, and adoption rates to drive data-driven product iterations. * **Client Integration:** Act as the technical point of contact for top-tier VIPs and Institutional clients during their onboarding. Debug complex connectivity issues and gather direct feedback from traders to refine our endpoints. ## Job Requirements * **Experience:** 5+ years of experience in Product Management, specifically focused on technical products, APIs, or trading platforms within Fintech or Crypto. * **Technical Proficiency:** Deep understanding of API protocols (REST, WebSocket, and FIX) and the ability to engage in technical discussions about system architecture and latency optimization. * **Trading Lifecycle Knowledge:** Strong familiarity with exchange mechanics, including market data distribution, orderbook and OTC trading, risk management, account management and reporting needs. * **Analytical Mindset:** Proven ability to use data and user feedback to solve complex technical problems and prioritize high-impact features. * **Communication:** Exceptional written and verbal communication skills, with the ability to translate complex technical requirements into clear business objectives. * **Education:** Bachelor’s degree in Computer Science, Engineering, or a related technical field is preferred. * **Passion for Crypto:** A deep interest in the Web3 ecosystem and a commitment to building the future of decentralized and centralized finance. ## Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

Senior Product Manager, Subscriptions (relocate to HK/SG)

Crypto.com

40 days ago

## Senior Product Manager, Subscriptions (relocate to HK/SG) **Location:** London, United Kingdom **Department:** Product Management & Product Design – Product Management **Workplace Type:** Hybrid ### About the Role Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. ### Job Responsibilities - Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings. - Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics. - Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind. - Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn. - Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization. - Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner. ### Job Requirements - Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes. - Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements. - A data-informed work style. - A passion for building delightful customer-facing products and experiences. - Experience shipping and iterating on successful Software or Financial products at scale. - The ability to collaborate well with designers, engineers, QA, Marketing, compliance, and growth teams. - Bachelor's degree or equivalent experience. - Domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component is preferred. ### Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ### Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com: Founded in 2016, **Crypto.com** serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.*

ASO Manager (App Store Optimization) - Sports Predictions

Crypto.com

43 days ago

## ASO Manager (App Store Optimization) - Sports Predictions **Location:** London, United Kingdom **Department:** Marketing – Growth **Workplace Type:** Hybrid --- ### About the Role We are looking for an experienced **ASO Manager** to drive organic growth for our **Sports Predictions vertical**. This role is critical to improving app store visibility, conversion rates, and sustained user acquisition across iOS and Android. You will work in a high-velocity environment, collaborating with product, growth, SEO, paid media, and creative teams while owning and executing the ASO strategy end-to-end. This is a hands-on role suited to a self-starter who thrives on experimentation, data, and impact. Our work spans data-driven creative experimentation, metadata optimization improvements, localization strategy, keyword research and optimization. We work at a fast pace, focus on clarity, and avoid unnecessary delay. If this sounds like you, there’s real room to grow quickly as we transform **Crypto.com’s** organic visibility. --- ### Key Responsibilities - Own and execute the **ASO strategy** across Apple App Store and Google Play. - Drive **keyword research, ranking optimization, metadata optimization, in-app event strategy, experiment planning** for multiple markets. - Optimize **store listing conversion rates** (icons, screenshots, videos, descriptions, A/B tests). - Monitor and improve **organic installs, impressions, CVR, and retention** from app store traffic. - Use ASO tools (e.g., **AppTweak**, **AppsFlyer**) to track performance, competitors, and opportunities. - Leverage **AI tools** to accelerate keyword discovery, creative testing, localization, and experimentation. - Partner closely with **product, design, SEO, paid acquisition, and content teams** to align launches and growth initiatives. - Manage ASO inputs for **app updates, new features, and major releases**. - Conduct **competitive analysis** within the predictions trading, fintech, crypto, and gaming-adjacent spaces. - Report on performance with clear insights and actionable recommendations to stakeholders. --- ### Qualifications & Skills - 3+ years of **hands-on ASO experience** for consumer mobile apps (iOS & Android). - Proven experience working in **fast-paced, high-growth environments**. - Strong understanding of **App Store & Google Play algorithms**, ranking factors, and CVR levers. - Advanced experience using **ASO tools** such as: AppTweak, AppsFlyer, Keyword tracking & experimentation platforms. - Strong analytical ability and comfortable turning data into actionable insights quickly. - Comfortable working with **multiple stakeholders** across product, growth, and marketing teams. - Proven ability to work **quickly, efficiently, and decisively** in a high-speed execution environment. - **Deep domain knowledge in Sports** and experience working in the Sports industry. --- ### Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** --- ### Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. --- ### About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.*

QA Automation Developer (CDNA)

Crypto.com

44 days ago

## QA Automation Developer (CDNA) **Location:** Bangalore, India **Department:** Engineering **Commitment:** Full-time **Workplace Type:** Hybrid ### About the Role We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. But it doesn't stop there... In another bold move, **Crypto.com** acquired Nadex (North American Derivatives Exchange) who were founded in 2008 and is the premier US exchange for binary options, call spreads, and knock-outs, offering secure and innovative ways to participate in the markets. We are regulated by the Commodity Futures Trading Commission (CFTC) as a registered DCO and DCM. The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of **Crypto.com**, is a fully regulated Chicago-based derivatives Exchange. It is unique in its offering, as it is the first exchange where retail investors can become members of an exchange directly, without the need for a broker. On the Nadex exchange, we list innovative capped-risk derivatives contracts on a wide range of global financial markets. ### Responsibilities - Design, implement, and maintain high-quality Java applications. - Build simulators and automation tools for load, performance, and functional testing. - Work closely with developers, product managers, and QA to validate trading workflows. - Investigate and debug test failures, analyze performance regressions, and improve test coverage. - Write and maintain technical documentation for test tools and processes. - Integrate with observability systems (metrics/logs/tracing) to support continuous performance monitoring. ### Requirements - 3–5 years of experience in QA Automation testing - Strong experience in UI automation using Selenium with Java and/or Playwright with JavaScript - Strong experience in API automation using RestAssured - Hands-on experience with BDD frameworks such as Cucumber, SpecFlow, or similar - Proficiency in Java and/or JavaScript for test automation - Solid understanding of software testing principles, SDLC, and STLC - Experience testing RESTful APIs, including JSON payloads and HTTP methods - Familiarity with Git or other version control systems - Experience working with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI - Experience in Agile/Scrum development environments - Good verbal and written communication skills - Ability to work independently with minimal supervision - Strong attention to detail and commitment to quality ### Nice to Have - Exposure to performance testing tools like JMeter or Gatling - Experience with database testing and SQL - Knowledge of cross-browser and cross-platform testing - Strong problem-solving and debugging skills ### Why Join us? - Work on high-impact systems that simulate real-world trading conditions. - Learn deeply about the internals of a live exchange environment. - Influence architectural and tech decisions from the ground up. - Collaborate with a passionate, experienced engineering team. --- **Life @ Crypto.com** Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Work Perks: crypto.com visa card provided upon joining Are you ready to kickstart your future with us? **Benefits** - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. **About Crypto.com:** Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.

Software Engineer - AI Innovation

Crypto.com

44 days ago

# Software Engineer - AI Innovation **Location:** Taipei, Taiwan **Department:** Engineering **Workplace Type:** Hybrid ## About the Role We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We are seeking a highly motivated and experienced AI and Automation Engineer to join our AI Innovation team. The ideal candidate will be instrumental in designing, developing, and deploying cutting-edge AI-powered automation solutions, primarily focused on enhancing our Client onboarding, operational efficiency and financial processes. This role requires a strong blend of software engineering skills, deep understanding of Generative AI, and practical experience in implementing sophisticated automation flows. ## Key Responsibilities * **Customer Support Automation & Chatbots:** * Design, develop, and maintain AI customer chatbots and other automation tools to improve response times and resolution rates for customer support automation. * Integrate AI models with existing support channels and backend systems. * **Generative AI & RAG Implementation:** * Develop and optimize applications utilizing Generative AI (GenAI), with a focus on implementing robust Retrieval-Augmented Generation (RAG) pipelines for accurate, context-aware responses. * Experiment with and integrate various Large Language Models (LLMs) and foundation models. * **KYC & Financial Automation:** * Implement secure and compliant automation solutions for Know Your Customer (KYC) processes, including data validation, document processing, and risk flagging. * Develop automation flows for payment handling and reconciliation, ensuring accuracy, security, and integrity of financial transactions. * **Software Development:** * Write clean, efficient, and well-documented code using Python for machine learning models, automation scripts, and system integrations. * Collaborate with cross-functional teams (Product, Data Science, Operations) to define requirements and deliver solutions. * Revisit the development process to fix bugs or address issues. * **Agentic AI & Workflow Management (A Plus):** * Leverage or quickly learn AI flow software and platforms like Dify, n8n, LangChain, or other Agentic AI frameworks to build complex, multi-step automation workflows. ## Required Qualifications * Strong proficiency in backend programming languages, especially in Python and NodeJS, In-depth knowledge of Python/Nodejs syntax, and frameworks (e.g., Django, Flask, FastAPI, NestJS). * Expertise in SQL: Solid understanding of relational database concepts, SQL querying, and database optimization techniques. * AI/ML: Proven experience with NLP/NLU and machine learning model deployment, specifically in the context of chatbots and customer service. * GenAI/RAG: Practical experience implementing Generative AI solutions and building RAG architectures. * Domain Knowledge: * Direct experience with customer support automation and developing AI customer chatbots. * Familiarity with financial technology processes, particularly KYC procedures and payment handling/reconciliation. ## Preferred Qualifications (The "Nice-to-Haves") * Kubernetes/Docker, Applied AI Development experience * Proficient in speaking English and experienced in collaboration with global teams. * Strong desire for doing things better and faster, attention to detail and holding strong responsibility to his/her tasks. * Open to challenges and eager to learn. * Able to work under pressure, fast learner and able to adapt changing priorities within a fast-moving industry. ## Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. * **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up * **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. * **Work Perks:** crypto.com visa card provided upon joining Are you ready to kickstart your future with us? ## Benefits * Competitive salary * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Quant Trader (VP)

Crypto.com

44 days ago

## Quant Trader (VP) **Location:** Hong Kong, Hong Kong SAR **Department:** Trading – Quant Front Office **Commitment:** Full-time **Workplace Type:** Hybrid ### About the Role The Quant Trading team is responsible for trading and managing risks associated with different crypto products, including spots and derivatives. The team develops and implements trading strategies in fast-paced and complex trading environments. ### Job Responsibilities * Manage resources to fulfill trading operations and tasks efficiently. * Monitor and report daily market sentiment, risk exposures, profit & loss, and other key metrics. * Perform post-trade analysis to improve trading strategies and algorithmic performance. * Collaborate with trading developers to enhance pricing, trading, and booking logic. ### Job Requirements * Master’s degree in a quantitative discipline from a top global university. * Minimum of 5 years of experience in systematic or electronic trading environments. * Proficient in Python, C++, or Java, with a strong interest in further developing technical skills. * Demonstrated ability to leverage AI tools to boost work output. * Exceptional analytical skills with acute attention to detail. * Proven capability to perform efficiently under high-pressure situations. ### Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Elevate employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. *Are you ready to kickstart your future with us?* ### Benefits * Competitive salary * Medical insurance package with extended coverage to dependents * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com Founded in 2016, **Crypto.com** serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. **Crypto.com** is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. **Crypto.com** values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Technical Business Analyst

Crypto.com

45 days ago

## Technical Business Analyst **Location:** Hong Kong, Hong Kong SAR **Department:** Corporate – Finance Technology **Commitment:** Full-time **Workplace Type:** Hybrid ### About the Team The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detail-oriented while multitasking across various exciting project scopes. ### Responsibilities * **Technical Discovery & Scoping:** Collaborate with cross-functional teams to translate complex business needs into detailed functional and technical specifications (BRDs/FRDs). * **Technical Documentation:** Develop and maintain comprehensive documentation. * **Process Optimization:** Conduct deep-dive business analysis to identify bottlenecks and quantify the impact of process improvements. * **UAT:** Lead User Acceptance Testing (UAT) for Finance systems, performing root-cause analysis on data discrepancies. * **Stakeholder Synthesis:** Act as the primary translator between non-technical business stakeholders and engineering teams to ensure alignment on deliverables. Manage stakeholder communication throughout the project lifecycle to ensure all key stakeholders are apprised of progress and issues are resolved in a timely manner. * **Solution Design:** Partner with IT and vendors to architect solutions that integrate system logic, data structures, and automation tools to solve business pain points. * **Risk & Logic Analysis:** Identify technical risks, data integrity issues, and system constraints early in the project lifecycle. ### Requirements * 5+ years of experience as a Technical Business Analyst, preferably within a fast-paced MNC, consulting firm or fintech startup. * Experience in SQL/Python and data visualization tools (e.g., Tableau, Power BI) for data analysis is an advantage. * A data-informed work style. * Strong problem-solving skills with the ability to "think outside the box" when navigating system limitations. * Prior experience in Finance Transformation/Process automation or the Crypto/Web3 industry is highly preferred. * Experience using AI-assisted coding/analysis tools or LLMs to accelerate documentation and data workflows is a plus. ### Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. **Work Perks:** crypto.com visa card provided upon joining. ***Are you ready to kickstart your future with us?*** ### Benefits * Competitive salary * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Information Security Compliance Senior Analyst

Crypto.com

45 days ago

## Information Security Compliance Senior Analyst **Location:** United States **Department:** Security – Information Security and Compliance **Workplace Type:** Remote At **Crypto.com**, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company's Security, Privacy, and Security Compliance endeavors. The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization's hierarchy. Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands-on experience, rapid cognition, and dynamic learning. The challenges in the world of crypto are ever-evolving, and as such, our team prides itself on quick adaptability and robust teamwork, ensuring that we stay ahead of potential threats and always safeguard our user base. ### About the Role As our Security Compliance Senior Analyst, you will be tasked with security compliance activities along with our journey. You are expected to take the initiative to assist us with several security compliance programs and certifications. You are required to address and review compliance gaps and give recommendations and support on remediation activities. You will also be trusted to provide technical advice to ensure that security compliance requirements are met throughout all business units. This role requires technical knowledge of network security, especially on-prem and cloud native architectures. A familiarity with US derivatives regulatory frameworks would be advantageous. ### Job Responsibilities: - Assist in our security compliance programs, including ISO27001, ISO27701, PCI-DSS, SOC2 Type 2, and local regulations - Participate in internal security and privacy assessments, internal and external audits, compliance certifications, and risk management - Provide complete and accurate responses to internal and third-party enquiries on security compliance - Perform security compliance assessment activities, including periodic technical, organizational, and third-party risk and control assessments, and managing remediation activities to completion - Design and manage necessary control and framework required to comply with international standards and US local regulations - Identify and drive process improvements for streamlining global security compliance operations ### Qualifications: - 3-5 years of experience in information security, privacy, IT audit or IT risk management related roles. - Prefer experience with one or more of the following: In-house security and privacy operations, conducting security control assessments, risk assessments or audits. - Prefer experience with any of the following: ISO27001, ISO27701, SOC1, SOC2, PCI, SOX, COSO, cloud technologies, and data protection regulations and requirements. - Ability to analyze and review US and Global privacy and information security compliance and provide guidance. - Holders of security-related certifications/qualifications will be an advantage: CISSP, CRISC, CISM, CISA, ISO27001 LA, CIPT, CIPP/E, or other relevant certifications - Experience leading compliance initiatives and working with auditors and/or external regulators ### It's a plus if you: - Have experience in information security and privacy management in virtual assets, fintech, online services, platform services, or global services. - Have experience in establishing information security and privacy framework to meet US regulations, (CFTC, FINRA, SEC, and other US based regulators.) - Are a strong commitment to personal learning and development - Are detail minded with an analytical mindset - Have good communication skills with an ability to explain complex technical issues to non-technical business users - Have prior experience with project management - Have an interest and understanding of Blockchain and AI technologies ### Salary Range $120,000 - $145,000 a year ### Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. ***Are you ready to kickstart your future with us?*** ### Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - 401(k) plan with employer match - Eligible for company-sponsored group health, dental, vision, and life/disability insurance - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Head of Compliance, Europe

Crypto.com

52 days ago

# Head of Compliance, Europe **Location:** Valletta, Malta **Department:** Compliance – Regulatory Compliance & Operations **Commitment:** Full-time **Workplace Type:** Hybrid ## About the Role Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. The EU Compliance Officer will architect and lead the company’s regulatory compliance program and strategy across multiple jurisdictions, ensuring full alignment with evolving fintech and digital-asset regulations while embedding a culture of regulatory excellence, operational efficiency, and technology-driven transformation. The EU Compliance Officer will be responsible for supporting the company’s regulatory compliance obligations, including the management of regulatory examinations and compliance independent reviews / external audits, preparing and submitting regulatory reporting in support of various licenses, maintaining program documentation and tracking and driving finding, recommendations and observations. The role will lead a Compliance team ensuring robust policies and controls are in place and in line with regulatory change. The role will report to the company’s Board of Directors and will be a direct report to the Chief Compliance Officer of the group. ## Responsibilities ### Leadership - Lead compliance as a strategic enabler of growth, positioning the firm as a trusted, well-regulated innovator in global digital finance. - Build and oversee a regional compliance function spanning across key EU regulations (such as MiCA, EMI, DORA, CARF, etc….), licensing, and regulatory engagement. - Translate global compliance strategy into regional execution; ensure consistent frameworks across business units and markets. - Drive automation through RegTech and AI-enabled controls to enhance monitoring, risk analytics, and reporting. - Partner with product, operations, and technology teams to embed compliance by design in all workflows. - Provide the Executive Committee and Board with timely, data-driven compliance reports and strategic recommendations. ### Licensing - Assist with the license application processes in various jurisdictions within Europe. - Liaise with internal (ex: Legal, Compliance, ITSecurity, etc) and external (external counsel, consultants, etc) stakeholders to go through licensing applications, registrations and applicable reporting to regulatory bodies. - Ensure continuous compliance with licensing conditions. ### Regulatory Compliance - Serve as primary contact for regulators leading inspections, license maintenance, and policy reviews. - Identify areas of non-compliance or partial compliance of the business through a GAP analysis of applicable laws and regulations and prepare and implement an action plan to remedy any shortfalls. - Monitor and review all developments within the regulatory environment of the business; enforcing adherence to requirements; advising management on needed actions. - Ensure that any updates to the legislative and regulatory framework is communicated to all stakeholders and training provided thereto if required. - Assist with the periodic review of policies and training ensuring they are compliant with the applicable regulatory regime. - Continually and actively develop technical knowledge in relation to the regulatory framework governing the company and its activities. - Liaise with different departments to assure a world-class regulatory compliant regime. ### Compliance Monitoring Program - Manage internal compliance operational controls, carry out control testings, independent reviews and examinations as required. - Identify, highlight and manage regulatory risks, findings and recommendations identified internally, by independent reviews or examinations. - Facilitate the development and maintenance of the appropriate compliance culture within the Company. - Work with management and staff to ensure that the business implements and maintains suitable systems and controls to meet the regulatory requirements. - Perform any other duties and responsibilities required to ensure the company remains compliant with applicable regulations and licensing conditions. ### Reporting - Prepare compliance audit data by compiling and analysing internal information. - Liaise with other departments to prepare data required for the submission of reports requested by the regulators and business partners. - Respond in a timely and accurate manner to requests submitted by the regulatory authorities. ## Requirements - 12+ years’ experience in regulatory compliance within fintech, VASP, or payments. - **Must meet the "Fit and Proper" criteria set by the MFSA** and be eligible for approval (PQ’d) as a Key Function Holder. - Demonstrable and in-depth knowledge of EU regulatory regimes, including but not limited to MiCA, EMIR, DORA, AMLD 6, MFSA Rulebooks, etc. - Ability to distill and discern important information from regulatory guidance, statutes and regulations, audit findings, and other documents and determine how it impacts the company. - The understanding of regulatory requirements vs. “best practices” in compliance is critical. - Must be able to perform independently and with minimal supervision. - Strong organizational skills – must be multi-tasked oriented and able to balance pressure and deadlines with constantly changing priorities. - Strong written and verbal communication skills. - Ability to prioritise workload in line with tight deadlines and work effectively under pressure. - Proven track record leading multi-jurisdictional teams and managing cross-border regulatory relationships. - Strategic thinker fluent in both regulatory language and technology transformation. ## Salary Range €90,000 - €120,000 a year ## Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal: Cryptocurrency in every wallet.

Money Laundering Reporting Officer, Europe

Crypto.com

52 days ago

# Money Laundering Reporting Officer, Europe **Location:** Valletta, Malta **Department:** Compliance – Regulatory Compliance & Operations **Commitment:** Full-time **Workplace Type:** Hybrid **Salary Range:** €90,000 - €120,000 a year ## About the Role Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. The EU MLRO will be the sentinel of trust by protecting the company, our customers, and the wider financial ecosystem through precision, integrity, and intelligence-led compliance. The EU MLRO will be a Key Function Holder responsible for the independent oversight and management of the Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT) framework for both the MiCA and EMI licensed entities. This senior role requires an expert understanding of the Maltese and EU regulatory landscape, specifically the obligations under the Prevention of Money Laundering Act (PMLA), PMLFTR, FIAU Implementing Procedures, the Markets in Crypto-Assets Regulation (MiCA), and the Electronic Money Directive (EMD)/PSD2. The role will report to the company’s Board of Directors and will be a direct report to the Chief Compliance Officer of the group. ## Responsibilities ### Leadership - Serve as the designated MLRO for the company. - Provide operational leadership to mentor the financial crimes team and foster a culture of accountability and vigilance. - Translate global compliance strategy into regional execution; ensure consistent frameworks across business units and markets. - Drive automation through RegTech and AI-enabled controls to enhance monitoring, risk analytics, and reporting. - Partner with product, operations, and technology teams to embed compliance by design in all workflows. - Provide the Executive Committee and Board with timely, data-driven compliance reports and strategic recommendations. ### Regulatory Reporting & Liaison (Core MLRO Function) - Serve as the primary point of contact for all AML/CFT matters with the FIAU and the MFSA. - Receive, assess, and investigate all internal Suspicious Transaction Reports (STRs) and Suspicious Activity Reports (SARs) cases. - Promptly determine and file SARs and STRs with the FIAU, maintaining the required confidentiality and secrecy. - Respond to requests for information (RFIs) from the FIAU and other competent authorities in a timely and accurate manner. ### AML/CFT Framework & Policy Management - Design, implement, and maintain a robust, risk-based AML/CFT Compliance Programme that is tailored to the distinct and combined risks of both the MiCA and EMI business models. - Ensure all AML/CFT policies, procedures, and internal controls are consistently updated to reflect changes in local and EU legislation, including the full implementation of the MiCA Regulation requirements for CASPs and EMT issuers. - Develop, maintain, and execute the annual Business Risk Assessment (BRA) and Customer Risk Assessment (CRA) for both regulated entities, with a particular focus on the unique ML/FT risks associated with virtual assets and payment services. ### Oversight & Monitoring - Supervise the Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and ongoing monitoring processes for all clients, ensuring adherence to the 'Fit and Proper' criteria as required. - Oversee and fine-tune the automated Transaction Monitoring Systems for both fiat payments (EMI) and crypto-asset transfers (MiCA), ensuring thresholds and rules are aligned with risk assessments and emerging typologies. - Implement AI-driven monitoring, blockchain-based transaction tracing, and typology modeling to identify emerging threats. - Conduct independent reviews, audits, and spot-checks of internal compliance procedures to identify and remediate any deficiencies or compliance gaps. ### Training & Culture - Develop and deliver regular, high-quality, and role-specific AML/CFT training programmes for all employees, the Board, and relevant outsourced parties, ensuring they understand their reporting obligations. - Cultivate a strong, ethical, and proactive AML/CFT compliance culture throughout the organisation. ## Requirements - Minimum 12 years’ experience in AML/CTF or financial-crime compliance, preferably as a formally approved MLRO or Deputy MLRO for a Malta-regulated entity (e.g., PSP, EMI, Credit Institution, or VFA Service Provider). - **Must meet the "Fit and Proper" criteria set by the MFSA and be eligible for approval (PQ’d) as the MLRO Key Function Holder.** - Demonstrable and in-depth knowledge of the regulatory framework for Electronic Money Institutions (EMI) and the forthcoming requirements of the MiCA Regulation for CASPs and/or EMT issuers. - Strong analytical, decision-making, and problem-solving skills with meticulous attention to detail. - Strong command of AML analytics, blockchain investigation tools, and typology development. - Ability to stay abreast of rapidly evolving regulatory changes, particularly in the crypto and payment sectors. - Ability to distill and discern important information from regulatory guidance, statutes and regulations, audit findings, and other documents and determine how it impacts the company. - The understanding of regulatory requirements vs. “best practices” in compliance is critical. - Must be able to perform independently and with minimal supervision. - Strong organizational skills – must be multi-tasked oriented and able to balance pressure and deadlines with constantly changing priorities. - Ability to prioritise workload in line with tight deadlines and work effectively under pressure. - Proven track record leading multi-jurisdictional teams and managing cross-border regulatory relationships. - Strategic thinker fluent in both regulatory language and technology transformation. - Excellent communication and presentation skills in English, capable of articulating complex compliance matters to the Board, staff, and regulators. - Excellent integrity, judgment, and regulatory communication skills. ## Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and career growth.

Senior Growth Manager, Paid Search

Crypto.com

54 days ago

## Senior Growth Manager, Paid Search **Location:** London, United Kingdom **Department:** Marketing – Growth **Commitment:** Full-time **Workplace Type:** Hybrid --- ### Responsibilities * Lead and direct all paid search campaigns across major platforms such as Google Ads, Microsoft Advertising, and Apple Search Ads. * Drive the expansion of our user base globally for both web and app, focusing on achieving high-quality, high-volume growth and maximizing return on investment. * Craft and implement cutting-edge paid search strategies. * Work closely with data science and SEO teams to ensure cohesive and integrated marketing strategies that align with business objectives. * Provide hands-on leadership in campaign execution, optimization, and reporting, while also mentoring and developing a team of search specialists. * Optimize large-scale, complex operations by utilizing industry-leading paid search methodologies, tools, and platforms to achieve superior performance. * Proactively manage budget allocation and pacing across campaigns to ensure optimal ROI and the successful achievement of key performance indicators. * Optimize creative assets, and improve conversion rates through the refinement of landing pages, ad copy, keywords, and audiences. * Stay ahead of industry trends, search engine updates, and evolving finance user behavior to ensure campaigns remain competitive and highly effective. * Conduct thorough competitive analysis and benchmarking to identify market opportunities and gaps within the financial sector, adjusting strategies as necessary. * Partner with data and analytics teams to build dashboards, analyze performance metrics, and identify trends, ensuring all strategic decisions are informed by actionable insights. * Prepare and present clear, comprehensive reports on campaign performance, market intelligence, and future strategies to key stakeholders and leadership. --- ### Requirements * **Educational Background:** A degree in Marketing, Business, Finance, or a related field. * **Extensive Experience:** A minimum of 5 years of professional experience in paid search marketing, with an excellent track record in web and app growth. * **Industry Advantage:** Prior experience in Finance and Tech is a plus. * **Platform Use:** Demonstrated deep expertise in Google Ads, Apple Search Ads, and SA360, coupled with proven success in scaling campaigns globally. * **Innovation Mindset:** A demonstrable passion for innovation, continuous learning, and driving excellence within the paid search landscape. * **Analytical Mindset:** Possess a strong analytical mindset, with the ability to effectively interpret data and translate insights into actionable strategies. * **Financial Management:** Proven experience in effectively managing multi-million dollar budgets across diverse channels and platforms to achieve ambitious growth targets. * **Leadership Capabilities:** Leadership and team management skills, including the capacity to mentor, inspire, and guide a team while also excelling as an individual contributor and leading by example. * **Communication Skills:** Confident communication and presentation abilities, enabling the clear expression of performance metrics and strategic direction to senior stakeholders. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** When applying, mention the word **CANDYSHOP** to show you read the job post completely.

Product Manager (AI)

Crypto.com

66 days ago

# Product Manager (AI) **Location:** Hong Kong, Hong Kong SAR **Department:** Product Management & Product Design – Product Management **Commitment:** Full-time **Workplace Type:** Hybrid Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. ## About the Role We are seeking a visionary **Product Manager** to join our Product team, leading the charge in integrating cutting-edge artificial intelligence across the **Crypto.com App**. In this role, you will act as the strategic bridge between our AI capabilities and the core user experience. You will collaborate deeply with Product Managers across the entire ecosystem to embed intelligence into the fabric of our features—ranging from optimizing user onboarding and KYC flows to deploying sophisticated, AI-driven insights that empower user decision-making. Your mission is to move beyond standalone tools, instead architecting a cohesive AI strategy that drives both operational excellence and a deeply personalized, intuitive journey for millions of global users. The ideal candidate possesses a strong understanding of generative AI technologies and data infrastructure, with a proven ability to lead cross-functional initiatives. While familiarity with crypto trading ecosystems is a plus, a passion for redefining the fintech experience through AI is essential. ## Responsibilities - **Strategic Collaboration:** Partner with Product Leads across the Crypto.com App to identify opportunities for AI integration, ensuring a unified and intelligent user experience across all feature verticals. - **Product Vision & Roadmap:** Define and drive the strategy for customer-facing AI and data products, balancing long-term innovation with immediate operational wins. - **AI Integration & Excellence:** Work alongside AI/ML researchers to integrate generative AI models (LLMs) into core features, ensuring high standards for response quality, relevance, and latency. - **Cross-Functional Leadership:** Lead multidisciplinary teams—including Engineering, Data Infrastructure, and Design—to translate complex AI capabilities into intuitive, mobile-first requirements. - **Operational Intelligence:** Scale AI-powered support tools and automated verification flows (KYC) to enhance efficiency while maintaining a frictionless user experience. - **Data-Driven Iteration:** Define success metrics and monitor product performance to drive continuous, rapid experimentation and feature optimization. - **Trust & Security:** Ensure all AI-driven products adhere to global standards for data privacy, reliability, and ethical AI practices. ## Requirements - **Experience:** 3+ years of experience in Product Management, specifically within AI, fintech, or high-growth data platform environments. - **AI/ML Literacy:** Strong understanding of generative AI fundamentals, including prompt engineering, model limitations, and the nuances of deploying LLMs in a production environment. - **Collaborative Mindset:** Proven ability to influence and collaborate with diverse product teams to bring complex, multi-layered features to life. - **Technical Familiarity:** Experience with AI Agent tooling (e.g., Alfred AI) and optimizing user verification or support workflows through automation. - **Strategic Execution:** Ability to manage high-level strategy while maintaining a hands-on approach to product delivery and detail-oriented execution. - **User-First Mindset:** A passion for translating sophisticated technical solutions into impactful, easy-to-use experiences for a global audience. - **Domain Knowledge:** Previous experience delivering customer-facing AI products is highly preferred. Familiarity with crypto ecosystems is a plus. - **Education:** Bachelor’s degree in a technical or business field; advanced degrees (Masters/MBA) are a plus. ## Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary - Medical insurance package with extended coverage to dependents - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: **Crypto.com** visa card provided upon joining Our **Crypto.com** benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, **Crypto.com** serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, **Crypto.com** is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com.

Affiliate Marketing Lead, USA (Sports Predictions)

Crypto.com

68 days ago

# Affiliate Marketing Lead, USA (Sports Predictions) **Location:** United States **Department:** Marketing – Growth **Commitment:** Full-time **Workplace Type:** Remote ## About the Role This is a foundational, high-autonomy role responsible for establishing and accelerating the affiliate acquisition channel for Crypto.com's sports predictions product. This team member will act as an entrepreneurial self-starter expected to design, implement, and scale the program from the ground up within the US regulated derivatives and predictions landscape. The Affiliate Marketing Lead will be accountable for driving significant channel growth, with core KPIs focused on Brand Awareness, New Customer Acquisition, and Trading Activity. Success in this role requires rapid execution, robust negotiation skills, and the ability to capture revenue during critical sporting windows. ## Responsibilities ### Program Foundation & Strategy - **Foundational Build:** Own the entire affiliate program lifecycle, transitioning rapidly from partner identification and recruitment to establishing management and optimization processes for the sports predictions product. - **Diversified Sourcing:** Identify and integrate a broad spectrum of partners, including sports publications, display networks, sub-affiliate networks, and strategic API/widget integrations. - **Vendor/Agency Management:** Collaborate with or manage specialist external agencies to execute segments of the partnership strategy, ensuring output meets compliance and performance standards. - **Incentive Development:** Partner with the Sports Prediction Growth Hacker to design, test, and implement bespoke affiliate incentives and campaign mechanics. - **Positioning:** Integrate the product voice and positioning across all affiliate touchpoints and provide a continuous partner feedback loop to the marketing team to refine US market positioning. ### Rapid Execution and Revenue Capture - **Event-Driven Growth:** Drive aggressive promotion of key sports events and prediction markets to ensure critical revenue periods are maximized across the partner portfolio. - **High-Velocity Execution:** Maintain a rapid pace to align with product development cycles, ready to promote new features and "Top X in Y sport" markets at short notice. - **Risk and Volatility Management:** Adapt swiftly to unexpected changes in state or federal regulations, product feature availability, and volatility-driven budget adjustments. ### Compliance Leadership and Vetting - **Regulatory Problem-Solving:** Act as the primary interface for compliance, collaborating with Legal and Compliance teams to overcome ambiguities and implement scalable, compliant solutions. - **Due Diligence:** Manage the partner vetting process, ensuring regular exchange of affiliate data with the Compliance department. - **Content Monitoring:** Utilize Impact.com regulated compliance software to review partner content against prohibited keywords and legal guardrails. ### Cross-Functional Influence and Communication - **Stakeholder Reporting:** Utilize Tableau and Impact.com reporting to measure and communicate growth and channel value to senior leadership. - **Event Representation:** Attend key US-based industry events and conferences alongside the team to recruit partners and represent the product. ## Requirements - 5+ years of experience managing and building affiliate programs, specifically within US Sports Betting (OSB), financial services, or regulated gaming. - Proven experience in building an affiliate program from scratch or launching a new acquisition channel in a highly regulated market. - Expert technical proficiency with Impact.com is a must. - **Commercial Closing Skills:** A strong negotiator able to rapidly secure mutual partnership agreements and manage agency relationships. - **Self-Starter Temperament:** Ability to thrive under pressure, meet tight deadlines, and find solutions in ambiguous environments. ## It's a plus if you have the following - Technical proficiency with AppsFlyer or similar mobile attribution platforms. - Experience working with API/widget integrations and non-traditional partner types. - Experience navigating US state-level considerations for gaming or financial products. ## Salary Range $110,000 - $130,000 a year ## Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. - **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. - **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. *Are you ready to kickstart your future with us?* ## Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - 401(k) plan with employer match - Eligible for company-sponsored group health, dental, vision, and life/disability insurance - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform.

Influencer Marketing Lead (Sports Predictions)

Crypto.com

68 days ago

# Influencer Marketing Lead (Sports Predictions) **Location:** United States **Department:** Marketing – Growth **Workplace Type:** Remote ## About the Role This is a foundational, high-autonomy role responsible for owning the influencer channel and strategy for the sports predictions product. The lead will act as an entrepreneurial self-starter expected to design, implement, and scale the program from the ground up within the US regulated derivatives and predictions landscape. This role will have the flexibility to utilize diverse commercial models to secure top-tier influencer talent. The ideal candidate is a strategic expert in the US influencer landscape, capable of managing both Macro celebrities and niche emerging sports analysts across social platforms and podcasts. ## Responsibilities ### Full-Funnel Strategy - Collaborate with stakeholders on the design of the influencer roadmap and strategy for our sports prediction product. - Execute the plan to balance top of funnel awareness with bottom funnel customer acquisition. ### Multi-platform Management - Source and manage a diverse portfolio of talent across all major social media channels (X, YouTube, TikTok, Twitch), including Podcasts and non-traditional influencer channels. ### Commercial Negotiations - Execute a range of deal structures (CPA, Rev-Share, Flat fee and Gifting), ensuring all partnerships remain efficient against a target CPM. ## Creative and Technical Execution ### Campaign Collaborations - Work alongside the Sports Prediction Growth Hacker to integrate influencers into campaigns, bespoke incentives, and event-specific promotions. ### Whitelisting & Amplification - Manage influencer whitelisting and paid media amplification to extend content reach, utilizing platforms like Meta ads manager to optimise performance. ### Community Integration - Collaborate with the internal community management team to ensure influencers are authentically integrated into the community strategy for the product. ## Compliance Leadership and Vetting ### Regulatory Problem-Solving - Act as the primary interface for Legal and Compliance teams to overcome ambiguities and implement scalable, compliant solutions. ### Vetting and Due Diligence - Own the influencer vetting process, ensuring all talent aligns with the legal department’s requirements and advertising standards. ### Operational Excellence - Maintain clear documentation of influencer compliance workflows, providing a feedback loop to stakeholders. ### Live Content Guardrails - Partner with the legal and compliance teams to draft and implement guidelines for live-streamed and unscripted content, ensuring the product and content remains compliant. ## Cross-Functional Influence and Reporting ### Stakeholder Reporting - Utilize Tableau and Impact.com reporting to measure and communicate growth and channel value to senior leadership. ### Event Representation - Attend key US-based industry events and conferences alongside the team to recruit partners and represent the product. ### Hybrid Execution - Balance direct influencer outreach with the management of specialist external agencies to scale the influencer program rapidly and meet different targets. ## Requirements - 5+ years of experience in Influencer Management, with a proven track record in the US Sports Betting (OSB), financial services, or regulated gaming sectors. - Deep understanding of the US influencer landscape, including experience managing talent of various types and sizes. - Proven experience in building an influencer program from scratch or launching a new acquisition channel in a highly regulated market. - Expert technical proficiency with influencer management tools like Impact.com creator or similar platforms for attribution and tracking. - A strong negotiator able to rapidly secure influencer agreements and manage agency/talent manager relationships. - Self-Starter Temperament: Ability to thrive under pressure, meet short deadlines, and find solutions in ambiguous environments. - Comfortable in a high-volatility environment where product features and budget may change rapidly. ## It's a plus if you have - Technical proficiency with Podcast advertising and host-read sponsorships. - Experience working with live stream influencers (Youtube, TikTok, Twitch) and navigating real-time compliance risks. - Background in navigating US state-level considerations for gaming or financial products. ## Salary Range $110,000 - $130,000 a year ## Life @ Crypto.com **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. *Are you ready to kickstart your future with us?* ## Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - 401(k) plan with employer match - Eligible for company-sponsored group health, dental, vision, and life/disability insurance - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

VIP Relationship Manager

Crypto.com

71 days ago

# VIP Relationship Manager **Location:** Los Angeles, California **Department:** Marketing – Growth **Workplace Type:** Remote **Location note:** We’re targeting candidates based in Los Angeles or Southern California. At Crypto.com, our growing VIP team is looking for a Relationship Manager to serve as the dedicated partner and internal advocate for a portfolio of our most valuable clients. This role is for someone who instinctively understands what these clients value most - prioritizing discretion, anticipating needs, and taking the initiative rather than simply providing reactive support. You will be responsible for developing a deep understanding of your client portfolio to drive loyalty, while also proactively hunting and acquiring new high-value business to expand our ecosystem. Operating within a remote, fast-paced environment, you will combine an elite service standard with a start-up growth mindset, directly influencing the development of a best-in-class VIP experience. ## Responsibilities - Own the end-to-end relationship for a dedicated book of high-value clients, acting as their internal champion and primary point of contact - Move beyond reactive support. Stay ahead of client needs, providing rapid, high-context responses that reflect a deep understanding of their goals - Deliver more than just platform tips. Provide personalized insights and market updates that help clients navigate the ecosystem and deepen their loyalty to the brand - Proactively monitor AUM and platform usage to mitigate retention risks and uncover untapped growth potential - Act as the face of the brand at exclusive VIP events and activations. You will leverage these hospitality opportunities to strengthen existing bonds and convert high-potential prospects into long-term clients - Build deep-rooted trust that naturally leads to referrals and network growth, helping to solidify our position as the market leader - Report and synthesize client feedback, working closely with Strategy, Product, Marketing and Risk to ensure our VIP offering remains the best in the industry ## Requirements - 4+ years of experience in client-facing roles - specifically within Relationship Management, Sales or Customer Success - with a proven track record of success within Crypto, Fintech, or the gaming/predictions industry. - You are naturally curious; you want to know what really drives your clients, allowing you to align the Crypto.com ecosystem with their long-term goals - You are driven by results and the challenge of scaling a book of business. You find energy in the fast-paced nature of the crypto markets and are motivated by the challenge of converting complex client needs into successful, long-term partnerships - You don’t wait for direction; you seek out opportunity. You stay ahead of market trends to provide valuable insights that drive engagement and portfolio growth, - You understand how to use hospitality and events as a platform for meaningful connection and business development - You are comfortable navigating ambiguity and can pivot quickly as this fast-paced industry evolves ## Salary Range **$80,000 - $110,000 a year** *Starting salary will range from $80,000 to $110,000 (depending on experience), plus variable pay* *OTE (to include variable pay) will be $124,000 to $169,000* ## Life @ Crypto.com - **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. - **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. - **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. - **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. - **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. - **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up - **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. ***Are you ready to kickstart your future with us?*** ## Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - 401(k) plan with employer match - Eligible for company-sponsored group health, dental, vision, and life/disability insurance - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation.*

Treasury Associate, Data &amp; Automation

Crypto.com

73 days ago

## Treasury Associate, Data & Automation **Location:** Hong Kong, Hong Kong SAR **Department:** Corporate – Treasury **Level:** Executive **Workplace Type:** Hybrid ### About the Team The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detail-oriented while multitasking across various exciting project scopes. ### Responsibilities - Design and develop automated workflows and solutions to streamline repetitive financial tasks and boost efficiency - Analyze blockchain & financial data and identify trends to support strategic decisions - Collaborate with cross-functional teams including Engineering, Products etc. to develop or refine tech-driven financial solutions - Prepare reports and dashboards using tools like Excel, SQL, or Python to visualize insights - Integrate AI models into business processes, ensuring practical application and measurable outcomes - Communicate initiative progress and results to senior leadership, focusing on business value and strategic alignment ### Requirements - Graduate degree in computer science, finance, economics, or other quantitative fields - 1-3 years of experience in data analytics, automation or advanced data solution - Solid experience in ETL process and BI tools (e.g. Tableau, Power BI etc.) - Excellent in writing complex SQL and complicated business data logic - Solid understanding of financial products and markets - Good knowledge of fintech trends like blockchain, digital payments, and AI in finance - Strong communication and stakeholder management skills --- ### Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Work Perks: crypto.com visa card provided upon joining ***Are you ready to kickstart your future with us?*** ### Benefits - Competitive salary - Attractive annual leave entitlement including: birthday, work anniversary - Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up - Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. - Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ### About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

Customer Experience Associate with English (Night shift), Bulgaria

Crypto.com

80 days ago

## Customer Experience Associate with English (Night shift), Bulgaria **Location:** Sofia, Bulgaria **Department:** Customer Care – Customer Experience **Commitment:** Full-time **Workplace Type:** On-site --- ### Job Responsibilities: - Acts with honesty, integrity, and knowledge in supporting and strengthening the company’s culture, values, and mission. - Manages incoming contacts from existing or potential customers. - Initiates outbound contacts to existing or potential customers. - Identifies and assesses customers’ needs to achieve satisfaction. - Resolves product or service problems by clarifying the customer's request, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. - Follows communication procedures, guidelines, and policies for interactions with both internal and external customers. - Meets personal and team targets. - Maintains customer records by updating account information. - Recommends potential products or services to management by collecting customer information and analyzing customer needs. - Prepares product or service reports by collecting and analyzing customer information if required. - Contributes to team effort by accomplishing related results as needed. - Works with line managers and respective functions to ensure proper customer service is delivered. - Handles changes. - Goes the extra mile to engage customers. - Executes other tasks related to the fulfillment of all described duties. --- ### Job Requirements: - High school diploma. - Experience in a relevant customer support role is mandatory. - Experience in the fintech field is not mandatory. - Ability to work on late/night shifts. - Reasonable understanding of the company’s business, its technical, financial, and organizational structure. - Ability to communicate effectively with people at all levels both inside and outside the company, with strong written and verbal communication skills. - Excellent organizational, decision-making, and problem-solving skills, with the ability to work independently and in a team. - Integrity, initiative, perseverance, discretion, respect for personal dignity and rights, interest in financial technologies and services, and motivation for the role. - Proficiency in English. - Excellent computer literacy. --- ### Life at Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious, and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help develop new skill-sets that impact your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal: Cryptocurrency in every wallet. *Are you ready to kickstart your future with us?* ### Benefits - Competitive salary. - Medical insurance package with extended coverage to dependents. - Attractive annual leave entitlement including birthday and work anniversary. - Aspire career alternatives through our internal mobility program, offering a diverse scope. - Work Perks: Crypto.com visa card provided upon joining. Our Crypto.com benefits packages vary depending on region requirements. You can learn more from our talent acquisition team. --- ### About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest-growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer. We are committed to creating an environment where opportunities are presented to everyone fairly and transparently. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. --- **AI Disclaimer:** We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation by providing recommendations but do not replace human judgment. Final hiring decisions are made by humans who consider the insights generated by the tools along with other relevant information. For more details about how your personal information is processed, please contact us. --- **Apply for this job** *When applying, mention the word CANDYSHOP to show you read the job post completely.*

AI and Automation Engineer

Crypto.com

82 days ago

# AI and Automation Engineer **Location:** Hong Kong, Hong Kong SAR **Department:** Engineering **Workplace Type:** Hybrid ## About the Role We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We are seeking a highly motivated and experienced AI and Automation Engineer to join our AI Innovation team. The ideal candidate will be instrumental in designing, developing, and deploying cutting-edge AI-powered automation solutions, primarily focused on enhancing our Client onboarding, operational efficiency and financial processes. This role requires a strong blend of software engineering skills, deep understanding of Generative AI, and practical experience in implementing sophisticated automation flows. ## Key Responsibilities * **Customer Support Automation & Chatbots:** * Design, develop, and maintain AI customer chatbots and other automation tools to improve response times and resolution rates for customer support automation. * Integrate AI models with existing support channels and backend systems. * **Generative AI & RAG Implementation:** * Develop and optimize applications utilizing Generative AI (GenAI), with a focus on implementing robust Retrieval-Augmented Generation (RAG) pipelines for accurate, context-aware responses. * Experiment with and integrate various Large Language Models (LLMs) and foundation models. * **KYC & Financial Automation:** * Implement secure and compliant automation solutions for Know Your Customer (KYC) processes, including data validation, document processing, and risk flagging. * Develop automation flows for payment handling and reconciliation, ensuring accuracy, security, and integrity of financial transactions. * **Software Development:** * Write clean, efficient, and well-documented code using Python for machine learning models, automation scripts, and system integrations. * Collaborate with cross-functional teams (Product, Data Science, Operations) to define requirements and deliver solutions. * **Agentic AI & Workflow Management (A Plus):** * Leverage or quickly learn AI flow software and platforms like Dify, n8n, LangChain, or other Agentic AI frameworks to build complex, multi-step automation workflows. ## Required Qualifications * **Experience:** Minimum of 3-5 years of professional experience in software development, AI engineering, or automation focused roles. * **Programming:** Strong hands-on experience with Python and relevant libraries (e.g., NumPy, pandas, scikit-learn, TensorFlow/PyTorch). * **AI/ML:** Proven experience with NLP/NLU and machine learning model deployment, specifically in the context of chatbots and customer service. * **GenAI/RAG:** Practical experience implementing Generative AI solutions and building RAG architectures. * **Domain Knowledge:** * Direct experience with customer support automation and developing AI customer chatbots. * Familiarity with financial technology processes, particularly KYC procedures and payment handling/reconciliation. ## Preferred Qualifications (The "Nice-to-Haves") * Experience with AI workflow software such as Dify, n8n, or other frameworks for building Agentic AI systems. * Familiarity with cloud platforms (AWS, Azure, or GCP) for deploying and scaling AI/ML services. * Experience with containerization (Docker, Kubernetes). ## Life @ Crypto.com * **Empowered to think big.** Try new opportunities while working with a talented, ambitious and supportive team. * **Transformational and proactive working environment.** Empower employees to find thoughtful and innovative solutions. * **Growth from within.** We help to develop new skill-sets that would impact the shaping of your personal and professional growth. * **Work Culture.** Our colleagues are some of the best in the industry; we are all here to help and support one another. * **One cohesive team.** Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. * **Work Flexibility Adoption.** Flexi-work hour and hybrid or remote set-up. * **Aspire career alternatives through us** - our internal mobility program offers employees a new scope. * **Work Perks:** crypto.com visa card provided upon joining. Are you ready to kickstart your future with us? ## Benefits * Competitive salary * Attractive annual leave entitlement including: birthday, work anniversary * Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up * Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. * Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. ## About Crypto.com Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

Compliance Monitoring Manager, Malta

Crypto.com

85 days ago

# Compliance Monitoring Manager, Malta **Location:** Saint Julian's, Malta **Department:** Compliance – Regulatory Compliance & Operations **Commitment:** Full-time **Workplace Type:** Hybrid ## Job Description We are looking for a proactive, highly knowledgeable, and experienced Compliance Monitoring Manager to join our growing team in Malta. This role is designed for a professional with a deep understanding of compliance regulations and strong practical experience within EU regulatory frameworks. The successful candidate will be responsible for managing and continuously enhancing the Compliance Monitoring Programme, overseeing quality assurance of monitoring activities, and ensuring that internal policies, procedures, and controls operate effectively and in line with all applicable regulatory requirements. You will also support broader regulatory compliance activities, including licensing obligations, consumer protection, operational resilience, financial crime prevention, and data protection. You will work closely with the Compliance Officer and senior stakeholders to ensure the business operates in line with applicable regulatory requirements, while identifying areas for improvement and driving continuous enhancement of the compliance program. ## Responsibilities ### Compliance Monitoring & Assurance - Lead the end-to-end Compliance Monitoring Programme, ensuring it is risk-based, methodologically sound, and aligned with regulatory expectations (MFSA, FIAU, EBA, FATF). - Design, plan, and execute monitoring reviews, including thematic reviews, control testing, process walkthroughs, transaction testing, sampling, and deep-dive investigations. - Develop detailed testing methodologies, including test scripts, sampling frameworks, control matrices, and documentation standards. - Identify and assess control deficiencies, root causes, and regulatory breaches, providing clear and actionable recommendations. - Track, follow up, and validate remediation, ensuring corrective actions are fully implemented and effective. - Regularly review and enhance the Compliance Monitoring Framework, ensuring alignment with business growth, regulatory updates, and emerging risks. - Ensure all monitoring work is thoroughly documented, traceable, evidence-based, and stored in accordance with audit and regulatory standards. - Prepare high-quality monitoring reports and Management Information for senior management and governance committees. - Maintain a monitoring dashboard and audit-ready documentation for internal audit and regulatory inspections. - Support cross-functional assurance activities, ensuring alignment with risk management, internal audit, and operational teams. ### Regulatory Compliance Support - Monitor and interpret regulatory developments at EU and national levels, particularly under MiCA, DORA, PSD2/PSD, EBA guidelines, MFSA Rulebooks, and FIAU Implementing Procedures. - Assess regulatory updates for business impact and support the implementation of new controls and policies. - Develop and maintain compliance policies, procedures, and internal control frameworks. - Support internal audits, regulatory examinations, and supervisory engagements. - Participate in risk assessments and contribute to the Compliance Risk Assessment. - Support continuous improvement of the compliance culture across the organization. ## Requirements - Degree in Law, business, or a related field. - Minimum 4 years of in-depth experience within a regulated entity in Malta (e.g., credit or financial institution, CASP, EMI, PI) as a Compliance Monitoring, Regulatory Compliance Manager, or similar role. - Solid, in-depth knowledge of EU regulatory frameworks, including financial services law, MiCA, DORA, PSD, and digital finance regulations. - Proven experience in developing and implementing compliance programmes, control frameworks, and monitoring methodologies. - Strong interpersonal skills with the ability to work collaboratively across departments. - Excellent analytical, drafting, and presentation skills. - High ethical standards, sound judgment, and the ability to maintain independence while supporting business goals. - Experience with compliance tools (e.g., transaction monitoring, screening, risk scoring). - Industry certifications such as CAMS, ICA Diploma, or equivalent. - Knowledge of risk management. --- *We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.* **Apply for this job** When applying, mention the word **CANDYSHOP** to show you read the job post completely.