Site Reliability-Engineering Jobs
76 jobs found
SwissBorg
6 days ago
# Engineering Manager (Infrastructure) **Location:** Krakow / Warsaw / Estonia / Tallinn / Athens / Budapest / Brussels / Lisbon / Porto **Department:** Engineering – Management **Workplace:** Remote ## About SwissBorg At SwissBorg, our mission is to build a spectrum of investment experiences that help people redefine wealth. Our app has over **880,000+ verified users**, offering the best price and liquidity across 15 fiat currencies to buy 300+ cryptocurrencies. Users can earn yield, diversify their portfolios with our themed crypto bundles, and gain access to exclusive alpha investment opportunities. Our community is rapidly expanding, with more than **$1.9 billion in assets** held in the app and over 55,000 premium users. Join us in shaping the future of finance, pushing the boundaries of what's possible, and transforming the way people manage their wealth. Whether you’re in Austria or Taiwan, and whether your portfolio is worth one dollar or a million, SwissBorg provides the best tools to learn about digital currencies and manage your wealth effectively. Join the team to help revolutionise the world together! ## The Role This is an exciting period of growth for us at SwissBorg with a focus on delivery, from shaping efficient processes to squad coordination. We are building a top-notch Engineering Team with talents from all over Europe, and are looking for the spark that helps them focus on the essentials and work in the best conditions. Our Engineering Managers are instrumental to the success of our engineering teams, and this is an incredible opportunity to play a key part in shaping SwissBorg's future. You will be managing our SRE and Platform teams, ensuring that everything works reliably, securely, and at scale. Our Engineering Management culture is built on three pillars: culture, delivery and people management. **How will you make an impact?** ### Culture - Grow a healthy, collaborative, continuously improving engineering culture - Apply Tribal Leadership principles and maintain the team at level 4+ - Organise the team rituals and ceremonies - Promote a culture of continuous improvement - Follow the Agile principles and be their first advocate - Make the mission of the team clear internally and externally ### People Management - Coach engineers of all levels and individuals facing any work related challenges - Be responsible for attracting, mentoring, supporting and retaining a team of top-notch engineers who design, build and support SwissBorg infrastructure - Onboard new members - Attract and retain new talent - Ensure that our hiring processes are best aligned with the requirements - Work closely with all Engineering Managers to create hiring plans ### Delivery - Drive the implementation of the roadmap and balance new features with technical debt - Manage expectations and work closely with high level stakeholders - Ensure productivity by removing obstacles and creating a results driven and high performing engineering environment - Plan and prioritise the team’s roadmap, and champion team projects internally - Monitor metrics to ensure that teams are hitting and are on target - Work closely with the Product Manager to ensure that outputs and goals are aligned - Own and create new processes - Share opinions and input, with the ability to influence the direction of the engineering teams ## We would love to hear from you if you have the following experience: - 3+ years of management experience - Prior experience coordinating a team and delivering on a roadmap - Experience managing infrastructure teams - A “people first” approach - you care about facilitating learning and growth on the team - you put our engineers first - Strong stakeholder management skills - A deep understanding of communication, group dynamics and coaching, and can help teams develop trust and safety - Comfortable providing feedback and having sometimes difficult conversations - Strong attention to detail - Although this is not a hands on position - we are looking for an understanding of the latest frameworks and technologies so that when something isn’t working or delivery is slow, you know how to fix it - The ability to manage multiple priorities within a fast-paced environment - Must have an interest in crypto or blockchain eco-system ## Nice to have: - Comfortable working in a hyper growth environment and understanding the challenges that come with a scaleup environment - Previously managed remote distributed teams ## Why you should apply: - Freedom to build the company of your dreams - Learn with (super cool) experts in finance, engineering, AI, psychology and business - BORG bonus based on our meritocratic system - Flexible working hours - 25 working days of vacation + local holidays - We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work - Annual company and team retreats - We'd love to see you at the next one! - Continuous learning and development opportunities If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed. At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds.
8 days ago
## Senior Vice President - Operational Resiliency, Third Party, & Strategic Risk Management **Role Summary** The Senior Vice President for Operational Resiliency, Third Party & Strategic Risk is a key member of the Enterprise Risk Management Leadership team, reporting to the Chief Compliance and Operational Risk Officer (CCORO). This role is responsible for strategic oversight and execution across Strategic Risks, including Country and Geopolitical and Sustainability Risks, as well as Risk Management for Operational Resiliency, Change Management (including risk associated with mergers and acquisitions, lift outs, and new business approvals), Digital, and Third-Party Risks. The SVP will act as a collaborative subject matter expert, interfacing with Senior Business Leaders and Corporate Function Heads to enable effective risk-informed decision making and foster a robust risk culture throughout the organization. Additionally, they will support the development and implementation of risk frameworks, policies and standards, and will represent the organization in internal and external forums, including regulatory engagements, industry groups and cross-functional committees. ### Key Responsibilities - Lead the development, implementation, and ongoing enhancement of non-financial risk management frameworks, policies, and standards, ensuring alignment with regulatory obligations and industry best practices. - Oversee development of the firm’s Strategic Risk Management framework, including associated policies, standards, and practices, ensuring alignment with industry best practices. - Oversee Country and Geopolitical Risk Management related to the management of country and geopolitical risks across business lines and functional areas, including management of the firm’s Country Risk Framework. - Oversee Operational Risk Management related to Operational Resiliency Risk programs, including business continuity, disaster recovery, and incident management, to ensure the organization’s ability to anticipate, withstand, recover and adapt to disruptive events. - Direct Change Management risk oversight for mergers and acquisitions, lift outs, and new product approvals, ensuring changes are reviewed, authorized, implemented and validated in a controlled manner. - Guide State Street’s Digital risk management strategy, focusing on digital assets and technologies such as crypto, central bank digital currency, blockchain, and tokenized assets. Oversee digital asset due diligence and risk frameworks. - Guide State Street’s Sustainability strategy, focused on climate and ESG issues. Oversee climate risk management frameworks, priorities, and disclosures. - Manage oversight of Third-Party Risk, including risk assessment, contract execution, and exit strategies for critical service providers, ensuring alignment with enterprise risk appetite and regulatory standards. - Provide collaborative subject matter expertise and advice to Senior Business Leaders and Corporate Function Heads across the organization. - Monitor regulatory changes and work with business partners to update relevant controls and drive regulatory readiness. - Conduct risk assessments, oversee remediation of regulatory breaches, and ensure timely reporting of risks, metrics, and objectives to governance fora. - Lead and manage a global team, fostering a culture of teamwork, integrity, cognitive diversity and risk excellence. - Build and maintain effective relationships with regulators, internal stakeholders and external partners. - Chair and participate in relevant committees to review and oversee major risk management issues. ### What We Value These skills will help you succeed in this role: - Deep expertise in operational resiliency, change management, digital assets, and Third-Party risk management within the financial services sector. - Proven ability to design, implement, and oversee risk frameworks, policies, and standards in alignment with regulatory obligations. - Strong leadership and collaboration skills, with experience advising and interfacing with senior executives and cross-functional teams. - Advanced understanding of digital technologies, including blockchain, cryptocurrency, and tokenization, and their associated risks. - Experience managing complex change initiatives and integrating risk management into business transformation. - Ability to assess, monitor and report on operational risks, issues and remediation activities. - Strong analytical, problem-solving, research, time management, and communication skills. - Ability to take ownership, negotiate, influence, build consensus, and successfully navigate within a demanding and international environment. - Experience with global regulatory environment and enterprise risk management programs. ### Qualifications - Bachelor’s degree required. Advanced degree (MBA, JD, or relevant field) strongly preferred. - Minimum of 10 years of experience in risk management, compliance, or related leadership roles in financial services. - Demonstrated expertise in operational resiliency, change management, digital assets, and Third-Party Risk. - Track record of successful collaboration with senior business leaders and corporate function heads. - Proven strength in building and leading strong teams. - Highly organized with extensive analytical, problem-solving, and negotiation skills. Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. **Salary Range:** $225,000 - $337,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. *Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.* *For a full overview, visit https://hrportal.ehr.com/statestreet/Home.* ### About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
10 days ago
Shopware is a leading ecommerce system that enables companies worldwide to scale quickly and efficiently in digital commerce. In this role, you’ll be part of the Agentic Commerce Lab, a startup-like team within our scale-up, dedicated to exploring how agentic systems will shape commerce by 2030. We build new products, run fast experiments, and prove what is possible. Join us on the zero-to-one journey and shape the future of commerce as part of a strategic moonshot at Shopware. This is not a "wait for requirements" kind of role. You operate as an entrepreneur inside Shopware, acting like an owner. You will drive ideas from inception to production. This position can be filled on-site, hybrid, or full-remote within Germany or specific European countries where we are registered. Your work location will be agreed upon in advance and forms the basis of your employment contract. Build what is next: You live in our customers' relative future. Push the edge of what is possible with the latest in AI, often without documentation or playbooks. End-to-end ownership: responsibility for your bets from idea to production. Ship fast: You can just ship things, both because you have the permission to and because you are comfortable iterating in public. Enable developer velocity: Make it trivial for engineers to ship new AI features without infrastructure becoming a bottleneck. Monitor the emerging stack: Track new infrastructure patterns for AI workloads and adopt what makes sense for us. Build infrastructure for unknowns: Create systems flexible enough to support AI experiments we haven't imagined yet. Own reliability and cost: Balance system uptime with infrastructure spend as usage scales unpredictably. This is what you’ll bring to the table: None of these is a hard requirement. Most important is a desire to continuously learn and live on the bleeding edge of AI developments. At the frontier, the only constant is change, and we're looking for folks who want to thrive here. Bias to action: You prefer prototypes over decks, and experiments over endless discussions. Self-starter DNA: You thrive in ambiguity and love figuring things out without a detailed map. AI native: You default to 10x yourself with AI. You stay at the bleeding edge of emerging model capabilities and are excited about sharing what you’ve learned with others. Vibe-code fluency: Hands-on experience with modern AI tools (Claude Code, Cursor, Replit, v0, Lovable, etc.) and comfortable going from concept to clickable demo in a day. Product mindset: You care about outcomes, not just outputs, and design with merchants, shoppers, and developers in mind. Collaborative spirit: Open to learning from and co-building with peers inside and outside Shopware. Full-stack infrastructure: Comfortable with IaC, Kubernetes, serverless, databases, networking, pipelines, observability; whatever the team needs, you figure it out. Pragmatic perfectionism: You know when "good enough" ships and when reliability requires extra investment. Cloud cost obsession: You treat cloud spend like your own money and find creative ways to optimize without sacrificing capability. AI workload experience: Understanding of vector databases, model serving, inference optimization, and GPU provisioning. This is what we offer you: Be part of a strategic moonshot at Shopware and shape what's next in commerce. Access to dedicated AI budget, tools, and the freedom to move at startup speed. Company Culture: Open culture with flat hierarchies, where individual initiative is encouraged. Employment Contracts: Permanent positions that offer long-term security. Flexibility: Flexible working hours and options for mobile work and full-remote contracts. Equipment: Freedom to choose your preferred work hardware. Onboarding: Well-structured onboarding with support from a personal "buddy." Work Environment: An inspiring environment with dedicated colleagues and a dynamic community. Development Opportunities: Diverse opportunities for personal growth and development. Additional Benefits: Attractive perks such as company pension plans, health programs, and regular team events. ... and much more! You can get a detailed insight on our career page. Protecting your personal data is a top priority for us. You can find our applicant information here.
11 days ago
## Senior Staff Software Engineer, Identity Ready to be pushed beyond what you think you’re capable of? At **Coinbase**, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We’re hiring a **Senior Staff Software Engineer** to join the **Identity team** within our Platform Product Group. The Platform Product Group builds the trusted, scalable, and compliant foundations that power multiple Coinbase products—so customers experience a consistent, high-quality “front door” into the crypto economy. ### About the team The Identity engineering team owns core identity capabilities across onboarding, verification, and access. This role sits at the center of our **Onboarding & KYC platform**—one of the most critical domains at Coinbase, directly impacting user conversion, regulatory compliance, and platform trust. ### What you’ll be doing (ie. job duties) - **Own the Onboarding & KYC platform end-to-end:** Serve as the primary technical owner for the domain, including how onboarding and identity signals integrate with adjacent products, services, and data platforms across Coinbase. - **Architect the next generation platform:** Lead a multi-quarter rebuild modernizing legacy systems into a geo-specific architecture that scales globally and supports evolving compliance requirements. - **Set the technical vision and standards:** Act as the technical authority for this area, driving domain abstraction, defining the target architecture, and expanding the platform beyond KYC into a broader onboarding foundation that can support new product offerings and use cases. - **Drive reliability and zero-downtime evolution:** Design for high availability, operational integrity, and safe migrations—ensuring critical identity flows remain resilient while systems are modernized. - **Improve customer experience through platform design:** Reduce onboarding friction while maintaining strong compliance controls, optimizing for conversion, correctness, and consistency across regions. - **Innovate beyond today’s roadmap:** Explore and prototype future-forward directions such as **Agentic Onboarding (AI-driven)** and **On-Chain KYC**, including how emerging AI capabilities should reshape identity systems and what an “AI-proof” identity platform looks like. - **Cultural and technical leadership:** Mentor Staff engineers, raise the bar on engineering and operational excellence, and introduce new technical paradigms and best practices. - **Influence cross-functionally:** Partner with Product, Design, Compliance, Legal, and other engineering orgs to align on requirements, tradeoffs, and sequencing for complex, high-stakes initiatives. ### What we look for in you - 12+ years of backend engineering experience, with a track record of technical leadership on mission-critical platforms - Strong system design and coding ability; proven experience operating high-availability, high-correctness services - Demonstrated success migrating legacy systems to modern architectures with minimal/zero downtime - Deep understanding of distributed systems, service boundaries, reliability, observability, and operational rigor - Strong written and verbal communication; able to drive alignment across senior stakeholders - Comfort leading large, ambiguous, cross-functional initiatives and owning outcomes end-to-end - Experience mentoring and leveling up senior engineers through direct, actionable feedback ### Nice to haves - Experience in Identity, Authentication/Authorization, Onboarding, KYC, Fraud/Risk, or Compliance platforms - Interest in how AI will change identity/onboarding workflows; experience integrating AI into product/platform systems is a plus - Background in fast-paced, high-growth internet/software environments **Job #P74261** ### Pay Transparency Notice *Depending on your work location, the target annual **base** salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)).* **Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:** $253,895 — $298,700 USD ### Application Information Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. ### Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). ### Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available [here](link-to-privacy-notice).
12 days ago
## Sr Customer Support (Level 2) - Object Storage - US Timezone (m/w/d) **Location:** United States / Remote US time zone **Department:** Engineering **Commitment:** Full-time **Workplace Type:** Remote *** **BUILD THE NEXT GENERATION OF THE INTERNET** Impossible Cloud is a B2B cloud platform with a focus on becoming the #1 cloud platform in Europe and beyond. It was founded by serial entrepreneurs who have previously built a billion-euro tech company. Currently, our offering includes cloud object storage similar to AWS S3, and our market success is already being proven by highly promising growth based on our channel-based GTM strategy. While we build a comprehensive suite of cloud products, we are redefining the cloud sector by bridging the gap between decentralized infrastructure (DePIN) and mainstream B2B cloud use cases. Become part of something bigger: We’re committed to reinventing the internet and pushing technological innovation and business determination to the next level. Find out more about us **here**. **\*\*\*Applicants must hold EU citizenship or a valid permanent residence permit or EU Blue Card authorizing employment in Germany\*\*\*** *** ### YOUR IMPACT As a Tier 2 engineer on our technical support team, supporting Customers in the US time zone (East Time Zone, Central Time Zone, Pacific Time Zone) you will focus on hands-on troubleshooting for the Impossible Cloud S3-compatible object storage platform. This role involves direct interaction with customers, primarily via email and occasionally by phone, to reproduce issues, analyze logs and metrics, and drive resolutions in coordination with the Engineering and Infrastructure teams when necessary. A significant part of the role will be troubleshooting integrations with various common backup tools and S3 client applications. *** ### WHAT YOU WILL DO - Communicate with customers through various channels (phone, chat, meetings, support cases) to understand their needs, build trust, and exceed expectations. Efficiently handle escalations: minimal repro, timestamps, request IDs, clear impact summary, proposed next steps. - Investigate and resolve Tier 2 support tasks, including issues related to S3 API errors, access, performance/latency, SDK/client behavior, and network performance. - Work directly with customer technical staff, managing competing priorities with a sense of urgency. - Collaborate with the Engineering team to drive product enhancements based on customer use and feedback (bug fixes, features, and documentation). - Contribute to internal knowledge and process improvement by writing KB articles/runbooks, documenting product behaviors, suggesting improvements, and helping develop and maintain internal support tools. - Participate in on-call rotations with short response times to manage critical incidents. *** ### WHAT YOU BRING - 5+ years in technical support, sysadmin, or DevOps troubleshooting, working with one of the major cloud solutions (AWS, GCP, Azure) and services. - Solid expertise in networking (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and debugging tools (curl). - Hands-on familiarity with backup tools (e.g., Veeam) and/or S3 clients (S3 Browser, rclone, aws cli). - Strong Linux CLI/SDK skills. - Solid scripting experience (Python/Bash) for troubleshooting/log parsing. - Proficiency in log/metric analysis (e.g., Grafana, Loki). - Solid understanding of S3 Object storage & backup basics (backup/restore, retention, repositories, immutability (WORM/Object Lock), Virtual Machines (VMware/Hyper-V) and advanced troubleshooting. - Solid understanding of Kubernetes concepts (service, ingress, pod logs). - Excellent, structured English communication. - Solutions-oriented, analytical, and strong team player attitude. *** ### WHAT MAKES YOU SPECIAL You’re driven by impact. You’re motivated by building something truly disruptive and aren’t afraid to roll up your sleeves. You combine strategic thinking with hands-on execution, and you thrive when dealing with complex challenges. You believe in teamwork and accountability. You don’t settle. You’re here to find solutions and challenge your knowledge and the traditional way of "doing things". Ready to lead the change and shape the future of cloud with us? Apply now and make the impossible possible with us. *** ### WHAT WE OFFER - Competitive salary coupled with direct engagement in your success through an enticing ESOP. - Ideal company stage with established revenues and a growing market, strong funding and a scaling team. - Collaboration with experienced, passionate, and supportive colleagues, leveraging cutting-edge technology. - Fantastic office situated in a trendy location with access to complimentary healthy brain food and a subsidized premium gym membership. - Monthly collaborative meet-up weeks featuring team events. ### OUR CULTURE We are committed to success. We embrace individuals from all backgrounds who share the goal of building a future European cloud champion. We place great importance on in-person collaboration and open communication, and we value working together regularly at our Hamburg headquarters. If you are an innovative thinker with a passion for driving success in decentralised technology and the cloud industry, we invite you to apply. Join a workplace that values your well-being, fosters a vibrant and collaborative atmosphere, and play a key role in shaping the future of the Cloud. ### OUR HIRING PROCESS 1. **Application Submission** We encourage you to kickstart your application by submitting your comprehensive LinkedIn profile or CV along with the designated application form. 2. **Kickoff Call for Selected Candidates** Successful candidates will be invited to participate in a Kickoff call, where we aim to explore your qualifications, experiences, and expectations. 3. **Efficient Interview Process** Our commitment is to complete the hiring process in 2 to 4 additional remote and/or on-site steps, according to the specific role and its seniority level. We believe in moving swiftly to welcome the right talent.
12 days ago
## About Keyrock Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation. Today, we rock with over 180 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, Singapore and Paris, and host regular online and offline hangouts to keep the crew tight. We are trading on more than 80 exchanges, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks. But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives. At Keyrock, we're not just envisioning the future of digital assets. We're actively building it. ## The Role As **Leader of Security Engineering**, you will set the technical direction and execution for Keyrock’s security engineering program—building secure-by-design cloud foundations, developer "paved roads," and cryptographic/key-management controls appropriate for a high-availability trading environment. This is a hands-on leadership role. Deep knowledge of AWS and AWS Key Management Service (KMS)—including key policies, grants, cross-account patterns, and rotation—is essential. ## What You’ll Do ### Security Engineering Leadership - Lead and grow a high-performing security engineering team (cloud, platform, application security), setting roadmap, standards, and measurable outcomes. - Establish engineering patterns that balance speed and control (secure defaults, automation-first, self-service guardrails). ### AWS Cloud Security Architecture - Own cloud security architecture for AWS: landing zone patterns, multi-account strategy, network segmentation, identity and access design, logging/telemetry baselines, and infrastructure hardening. - Build preventative controls using infrastructure-as-code and policy-as-code; drive adoption across engineering teams. ### Encryption and Key Management (KMS is Core) - Own the enterprise encryption program in AWS, including KMS key policy design and governance (least privilege, separation of duties, break-glass, auditable admin/use roles). - Define safe grant usage patterns and operational best practices for AWS services and applications. - Own key lifecycle management: rotation strategy, aliasing/migration patterns, and recovery considerations. - Design cross-account and multi-account access patterns and controls aligned to Keyrock’s cloud operating model. ### Secure SDLC and Product Security - Embed security into the SDLC: threat modeling, secure coding guidance, code scanning, dependency controls, build-time checks, and release gates. - Partner with Platform Engineering to harden runtime environments (containers, Linux, CI/CD runners, secrets management, service-to-service authentication). ### Operational Partnership (Without Owning SecOps) - Partner with Security Operations to ensure engineering-driven outcomes: high-signal detections, incident response tooling readiness, forensic logging, and secure configurations that reduce blast radius. ## What We’re Looking For ### Required - 8+ years in security engineering (cloud, platform, and/or product security), with 3+ years leading teams or leading org-wide technical programs. - Expert AWS security experience in production environments (multi-account, high availability). - Deep AWS KMS expertise: key policies, grants, rotation, and cross-account usage patterns. - Strong working knowledge of IAM, identity design, and least-privilege access controls in cloud environments. - Proven ability to build security automation (infrastructure-as-code, CI/CD integration, policy enforcement, developer enablement). - Clear communication skills: can write standards/runbooks and influence senior engineers and executives. ### Nice to Have - Experience in trading, fintech, crypto, or other 24x7 and/or low-latency production environments. - Experience building paved-road platforms (golden pipelines, secure templates, internal developer platforms). - Familiarity with cloud security tooling ecosystems (CSPM/CIEM, vulnerability management, SAST/DAST, secrets tooling). ## Why Keyrock - Work on security challenges unique to digital-asset liquidity and trading across venues. - Build durable security capabilities for a high-impact, high-availability business. *When applying, mention the word CANDYSHOP to show you read the job post completely.*
Impossible Cloud
13 days ago
## Customer Support (Level 2) - Object Storage (m/w/d) **Location:** Hamburg **Department:** Engineering **Commitment:** Full-time **Workplace Type:** On-site --- ### BUILD THE NEXT GENERATION OF THE INTERNET Impossible Cloud is a B2B cloud platform with a focus on becoming the #1 cloud platform in Europe and beyond. It was founded by serial entrepreneurs who have previously built a billion-euro tech company. Currently, our offering includes cloud object storage similar to AWS S3, and our market success is already being proven by highly promising growth based on our channel-based GTM strategy. While we build a comprehensive suite of cloud products, we are redefining the cloud sector by bridging the gap between decentralized infrastructure (DePIN) and mainstream B2B cloud use cases. Become part of something bigger: We’re committed to reinventing the internet and pushing technological innovation and business determination to the next level. Find out more about us **here**. **\*\*\*Applicants must hold EU citizenship or a valid permanent residence permit or EU Blue Card authorizing employment in Germany\*\*\*** --- ### YOUR IMPACT As a Tier 2 engineer on our technical support team, you will focus on hands-on troubleshooting for the Impossible Cloud S3-compatible object storage platform. This role involves direct interaction with customers, primarily via email and occasionally by phone, to reproduce issues, analyze logs and metrics, and drive resolutions in coordination with the Engineering and Infrastructure teams when necessary. A significant part of the role will be troubleshooting integrations with various common backup tools and S3 client applications. --- ### WHAT YOU WILL DO - Communicate with customers through various channels (phone, chat, meetings, support cases) to understand their needs, build trust, and exceed expectations. Efficiently handle escalations: minimal repro, timestamps, request IDs, clear impact summary, proposed next steps. - Investigate and resolve Tier 2 support tasks, including issues related to S3 API errors, access, performance/latency, SDK/client behavior, and network performance. - Work directly with customer technical staff, managing competing priorities with a sense of urgency. - Collaborate with the Engineering team to drive product enhancements based on customer use and feedback (bug fixes, features, and documentation). - Contribute to internal knowledge and process improvement by writing KB articles/runbooks, documenting product behaviors, suggesting improvements, and helping develop and maintain internal support tools. - Participate in on-call rotations with short response times to manage critical incidents. --- ### WHAT YOU BRING - 3+ years in technical support, sysadmin, or DevOps troubleshooting, working with major cloud solutions (AWS, GCP, Azure) and services. - Expertise in networking (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and debugging tools (curl). - Strong Linux CLI/SDK skills. - Proficient in log/metric analysis (e.g., Grafana, Loki). - Solid understanding of S3 Object storage & backup basics (backup/restore, retention, repositories, immutability (WORM/Object Lock) and common troubleshooting (multipart, timeouts, TLS/cert, DNS). - Scripting experience (Python/Bash) for troubleshooting/log parsing. - Excellent, structured English communication. - Solutions-oriented, analytical, and strong team player attitude. --- ### NICE TO HAVE - Hands-on familiarity with backup tools (e.g., Veeam) and/or S3 clients (S3 Browser, rclone, aws cli). - Understanding of Kubernetes concepts (service, ingress, pod logs). - Understanding of Virtual Machines (VMware/Hyper-V) as they relate to backup workflows. - German language proficiency (professional level). --- ### WHAT MAKES YOU SPECIAL You’re driven by impact. You’re motivated by building something truly disruptive and aren’t afraid to roll up your sleeves. You combine strategic thinking with hands-on execution, and you thrive when dealing with complex challenges. You believe in teamwork and accountability. You don’t settle. You’re here to find solutions and challenge your knowledge and the traditional way of "doing things". Ready to lead the change and shape the future of cloud with us? Apply now and make the impossible possible with us. --- ### WHAT WE OFFER - Competitive salary coupled with direct engagement in your success through an enticing ESOP. - Ideal company stage with established revenues and a growing market, strong funding and a scaling team. - Collaboration with experienced, passionate, and supportive colleagues, leveraging cutting-edge technology. - Fantastic office situated in a trendy location with access to complimentary healthy brain food and a subsidized premium gym membership. - Monthly collaborative meet-up weeks featuring team events. --- ### OUR CULTURE We are committed to success. We embrace individuals from all backgrounds who share the goal of building a future European cloud champion. We place great importance on in-person collaboration and open communication, and we value working together regularly at our Hamburg headquarters. If you are an innovative thinker with a passion for driving success in decentralised technology and the cloud industry, we invite you to apply. Join a workplace that values your well-being, fosters a vibrant and collaborative atmosphere, and play a key role in shaping the future of the Cloud. --- ### OUR HIRING PROCESS 1. **Application Submission** We encourage you to kickstart your application by submitting your comprehensive LinkedIn profile or CV along with the designated application form. 2. **Kickoff Call for Selected Candidates** Successful candidates will be invited to participate in a Kickoff call, where we aim to explore your qualifications, experiences, and expectations. 3. **Efficient Interview Process** Our commitment is to complete the hiring process in 2 to 4 additional remote and/or on-site steps, according to the specific role and its seniority level.
Binance
14 days ago
# DevOps Engineer, Futures **Location:** Taiwan, Taipei **Department:** Engineering – DevOps/SRE **Workplace Type:** Remote ## About Binance Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. ## Responsibilities - Build and optimize internal tooling to streamline operational workflows and improve developer efficiency - Drive automation across CI/CD pipelines and enable scalable, on-demand infrastructure provisioning - Architect, configure, and deploy infrastructure solutions to support internal systems and environments - Investigate, debug, and remediate application and system-level issues - Monitor, document, and close technical tickets promptly to maintain system reliability - Propose and implement architectural improvements to strengthen system performance and scalability - Assess emerging technologies and third-party solutions to align with evolving business needs - Safeguard mission-critical platforms by enforcing robust security standards and industry best practices ## Requirements - At least 5 years of hands-on experience in a comparable technical role, with exposure to high-traffic, production-grade systems - Practical knowledge of cloud infrastructure, including platforms like AWS and Google Cloud - Strong working experience in Linux/Unix environments - Background in operating and scaling distributed systems across complex environments - Proficient in software development using Python, Go, or similar programming languages - Hands-on experience with containerization and infrastructure-as-code tools such as Docker, Ansible, Terraform, or related technologies - Exposure to messaging and search technologies like Kafka and Elasticsearch is a plus - Degree in Computer Science, Engineering, or another relevant technical field ## Why Binance - Shape the future with the world’s leading blockchain ecosystem - Collaborate with world-class talent in a user-centric global organization with a flat structure - Tackle unique, fast-paced projects with autonomy in an innovative environment - Thrive in a results-driven workplace with opportunities for career growth and continuous learning - Competitive salary and company benefits - Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *By submitting a job application, you confirm that you have read and agree to our **Candidate Privacy Notice**.* --- **AI Disclaimer:** We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. --- **Apply for this job** When applying, mention the word **CANDYSHOP** to show you read the job post completely.
QuickNode
16 days ago
## Location Canada ## Employment Type Full time ## Location Type Remote ## Department Engineering ## Overview Quicknode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. Quicknode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The Quicknode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote company with an HQ in Miami, Florida. ### The Role Lead the people who make mainnet boring. You'll own a team of 5–10 Technical Operations Engineers (M3), set the bar for 99.99%+ uptime, and drive the operational excellence that lets us ship chains fast and keep them running. You run point on SEV-0/1 escalations, translate org priorities into quarterly goals, and build a team culture where engineers grow, toil shrinks, and incidents don't repeat. ### What We Actually Need - **People leadership:** 3+ years (M3) or 5+ years (M4) managing SRE/DevOps/TechOps teams; you run effective 1:1s, grow careers, and keep on-call humane. - **Technical credibility:** hands-on background in Linux, Kubernetes, cloud (AWS/GCP/OCI/Azure), and observability (Prometheus/Grafana/Datadog). You can still read a flame graph. - **Incident command:** you've led SEV-0/1 responses, written RCAs that drove real fixes, and built processes that lower MTTR. - **Operational rigor:** SLO/SLA ownership, on-call scheduling, workload distribution—teams you run hit targets without burning out. - **Cross-functional fluency:** you partner with Product, Engineering, Security, and Support; you represent TechOps in customer escalations and audits. - **Communication:** you articulate complex failures simply—to engineers, execs, and customers. ### What You'll Do - **Own team delivery:** set quarterly goals, run sprints, ship infra projects and upgrades on time. - **Drive reliability:** maintain SLAs/SLOs, reduce incident recurrence, and keep the platform at 99.99%+. - **Lead escalations:** coordinate SEV-0/1 response, stakeholder comms, post-mortems, and corrective actions. - **Grow the team:** hire, mentor, run performance reviews, and build a culture of accountability and continuous improvement. - **Reduce toil:** champion automation initiatives that free engineers for higher-leverage work. - **Coordinate cross-functionally:** align with Product, Engineering, Security, and Support on priorities and rapid issue resolution. ### Why This Role Stands Out - **Leverage:** multiply impact through a high-caliber team shipping real infrastructure at scale. - **Ownership:** you set the strategy, run the incidents, and see the results in production metrics. - **Growth:** deep exposure to blockchain protocol operations while leveling up distributed-systems leadership. - **Remote-first:** async culture, follow-the-sun coverage, sustainable on-call. - **Compensation:** region-aligned, bonus-eligible, transparent from the start. ### The Bar: Signals We Care About - Teams you've led hit reliability targets and kept attrition low. - Post-mortems you wrote drove systemic fixes, not blame. - You've scaled a team through a growth phase—hiring, onboarding, leveling. - You balance technical depth with people leadership; engineers trust your judgment. - You simplify processes and reduce toil; your teams ship faster over time. - Prior blockchain/Web3 infrastructure experience (not required, but we'll notice). - Community leadership: conference talks, published writing, open-source contributions. ### Process *Steps may vary slightly by region/level; we keep it lean.* 1. **30-min** Initial HR screen—cultural fit & logistics 2. **45–60 min** Leadership interview—management experience, operational expertise (with Hiring Manager) 3. **45-min** Technical interview—infrastructure strategy, reliability practices, incident management 4. **30-min** Executive leadership interview—strategic vision, leadership alignment (M4 focus) 5. **15–30 min** Founders interview—values alignment & strategic fit 6. Offer & start date 7. Onboarding begins ~1 week prior to official start International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels. The Quicknode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working. During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter. We at Quicknode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. When applying, mention the word **CANDYSHOP** to show you read the job post completely.
16 days ago
## Location Portugal, Ireland, Spain ## Employment Type Full time ## Location Type Remote ## Department Engineering ## Company Overview **Quicknode** is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. Quicknode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The Quicknode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote company with an HQ in Miami, Florida. ## The Role Make mainnet boring. We launch chains, keep them fast, and fix the stuff that shouldn’t break. You’ll run K8s at scale, ship IaC, lead incidents, and write the tooling that keeps production sane. If you can occasionally patch a client or upstream a small fix, even better. ## What We Actually Need - **Linux + Kubernetes:** You debug real production—networking, storage, rollouts, performance. - **IaC (Terraform/Helm/Ansible):** You ship repeatable infra, not snowflakes. - **Go or Python (plus Bash):** You automate noise away and build small, sharp tools. - **Blockchain operations:** JSON‑RPC internals; running/tuning RPC/validator nodes; log analysis. - **Observability:** SLOs/error budgets, Prometheus/Grafana instrumentation that people use. - **Networking:** Strong fundamentals (DNS/TLS/LB); you can reason about anycast/BGP when needed. ## What You’ll Do - **Launch & upgrade chains:** Standups, hard‑forks, snapshots, pruning, clean rollbacks. - **Automate everything:** Modules, golden images, CI/CD, zero‑touch deploys across regions. - **Run K8s at scale:** Safe rollouts, HPA/VS/ingress tuning, capacity & cost plans that hold up. - **Own incidents:** Lead SEV0–2, publish RCAs, and ship the change that prevents a replay. - **Build signal, not noise:** SLOs/error budgets, useful dashboards, alerts that only page when users hurt. - **Code where it counts:** Write/extend tools (snapshots, replay/load, state sync checks); occasionally patch client bugs that bite production and upstream when it’s worth it. ## Why This Role Stands Out - **Impact:** Your work lights up production; chain launches, reliability wins, performance gains. - **Pace > Ceremony:** Tight reviews, practical standards, minimal meetings, async‑first. - **Growth:** Own big surfaces; learn protocol internals while leveling up distributed systems chops. - **Remote‑first:** Follow‑the‑sun coverage; humane on‑call. - **Compensation & benefits:** Region‑aligned, bonus-eligible and shared early; no bait‑and‑switch. ## The Bar: Signals We Care About - Clear production ownership: blast radius understood, rollback plan ready. - SLO thinking with before/after on alert noise, latency, or MTTR. - Real RPC/validator ops experience (beyond a laptop demo). - Tooling/code that made ops better (Go/Python, IaC modules, or a small upstream fix). - You explain complex failures simply, and leave systems simpler. - Production experience with one or more of EVM (Geth/Erigon/Nethermind/Besu), Cosmos SDK/CometBFT, Solana (Agave/QUIC), or Substrate. - Multi‑cloud experience plus capacity & cost modeling that survived contact with reality. ## Hiring Process *Steps may vary slightly by region/seniority; we keep it lean.* 1. **30‑min** intro + context with Talent Acquisition 2. **60‑min** technical deep dive with the Hiring Manager (incidents you led, K8s/IaC trade‑offs, tooling you built) 3. **60‑min** hands‑on with Team Members (pair on a small plan/code review or targeted tool fix) 4. **30-min** meet a Founder ## Compensation & Philosophy International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels. The Quicknode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working. During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter. ## Equal Opportunity Employer We at Quicknode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. *When applying, mention the word CANDYSHOP to show you read the job post completely.*