MoonPay
Web3 company listing jobs in blockchain/crypto space
Open Positions at MoonPay
MoonPay
5 days ago
# HR Admin (FTC) **Location:** Spain, Portugal, Romania, South Africa, Poland, United Kingdom (Remote) **Department:** People – People Operations **Workplace Type:** Remote **Relocation Available:** No ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. **Locations Supported 🌍** - Spain - Portugal - Romania - South Africa - Poland - United Kingdom ## About the Opportunity We are seeking a detail-oriented HR Admin to join our People team on a fixed term contract. This role will serve as the first point of contact for employee support through our Jira ticketing system, ensuring timely responses and accurate recordkeeping. You will play a critical role in supporting the employee lifecycle — from onboarding new hires to coordinating offboarding processes — while maintaining compliance and data accuracy across our HR systems. This is an excellent opportunity for someone looking to develop their operational experience in HR operations within a fast-paced, global environment, where tech oriented solutions are the default. ## What You Will Do - **Jira Ticket Management:** Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries, escalating when necessary. - **Onboarding Coordination:** Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup in Workday, Deel, and ADP. - **Building processes and SOPs:** Everyone here at MoonPay needs to think with a business operations mindset. You’ll be assessing our employee facing processes and looking at how we can make them scalable. - **AI optimisation:** Using Claude, Gemini enterprise and ChatGPT, envision and plan ways of reducing manual effort to deal with employee tickets. - **Offboarding Administration:** Process offboarding requests, ensuring documentation is completed and filed accurately. - **Payroll support:** Create and review monthly reports to inform our payroll manager around any changes across all payroll systems. - **Data Management & Compliance:** Maintain accuracy of employee records across HR systems while adhering to privacy and confidentiality protocols. - **Knowledge Base Contribution:** Identify recurring issues and document solutions to continuously improve processes and employee self-service resources. ## About You - 3-6 years of experience in HR administration, People Operations, or a similar support role. - Strong organizational skills with a detail-oriented approach to data management. - Comfortable working with HR systems such as Workday, ADP, or Jira (experience with multiple systems a plus). - Ability to build and test robust processes. - Ability to use AI to augment workflows, automate processes and analyse data. - Ability to manage multiple priorities in a fast-paced environment. - Excellent problem-solving skills and a proactive, service-oriented mindset. ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: **B**
5 days ago
# Head of Trust & Safety **Location:** New York **Department:** Operations – Fraud **Commitment:** Full Time **Workplace Type:** On-site --- ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. **Locations Supported 🌍** New York *This role will be hybrid, and will require you to spend some portion of your time in our office in one of these locations.* --- ## About the Opportunity ✍️ As the Director/Sr Director of Trust & Safety, reporting directly to the SVP of Operations, you will champion platform integrity across the entire MoonPay suite of products and services. You will partner closely with Product, Engineering, Data, Payments, and Compliance to execute a collective strategy aimed at keeping our customers safe. In this role, you will lead multiple global teams; while technical deployment sits with P&E, you provide the strategic direction and policy logic required to protect our users and the business, leveraging AI to drive operational excellence. This is a directional leadership role focused on steering the organization toward AI-enhanced efficiency. You will manage a global, multi-tiered workforce and a complex partner network, ensuring MoonPay maintains its "Green" status with banking partners and card networks through a unified approach to all fraud typologies. --- ## What you will do… - **Lead operational teams across:** - **Fraud Operations:** Successfully lead, manage, and scale the team to deliver high-quality fraud reviews and real-time risk mitigation across all typologies. - **Fraud Investigations:** Lead the company-wide response to complex fraud rings and high-stakes threats, ensuring deep-dive analysis is converted into proactive platform defense. - **Dispute Operations:** Manage the end-to-end dispute lifecycle to maximize recovery and ensure strict adherence to global card network and banking scheme compliance thresholds. - **Brand Risk:** Protect MoonPay’s reputation by monitoring and mitigating threats from scam associations, platform abuse, and high-visibility fraud vectors. - **Incident Management:** Direct company-wide responses to fraud attacks and high-priority incidents, coordinating across multi-functional teams to ensure rapid containment and resolution. - **Strategic Team Partnership:** Act as a core partner to the Product, Engineering, Compliance, Data, and Payments teams to embed "Safety by Design" into the product development lifecycle and ensure technical roadmaps reflect the stakes of platform integrity. - **Steer AI-First Strategy:** Leverage AI and machine learning to improve every stage of the fraud lifecycle—from predictive detection to using LLMs for automated investigative support and decision-making. - **Establish Automated Containment:** Define the requirements for AI-driven risk-engine logic that triggers automated "kill-switches" and dynamic limits to contain threats in sub-second intervals. - **Direct Policies, Rules & Operational Excellence:** Create and scale high-velocity rule sets for Identity (KYC), Authentication (ATO), and Payment movement, establishing the standards that bridge high-level policy with global execution. - **Optimize Operational Health (Ops P&L):** Manage the unit economics of safety by tracking and optimizing cost-per-decision across the vendor and workforce stack, balancing tool costs against unrecovered fraud losses. - **Manage the MoonPay Fraud Partner Program:** Manage fraud risk across our global partner ecosystem and support a collaborative fraud intelligence network to protect the broader Web3 space. - **Steer Managed Services (BPO):** Direct external service providers to scale execution work, ensuring rigorous quality calibration and optimized unit economics across all remote teams.
13 days ago
# Fullstack Engineer - Monetisation **Location:** United Kingdom - Remote / Poland - Remote / South Africa - Remote / Spain - Remote / Portugal - Remote / Romania - Remote **Department:** Engineering – Software Engineering **Workplace Type:** Remote ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ## 🌍 Locations Supported This role can be performed remotely from the **United Kingdom, Poland, South Africa, Spain, Portugal, or Romania**. Unfortunately we do not offer business to business contracting arrangements. ## 🌔 About the Opportunity Our engineering discipline builds the technology that enables MoonPay to learn quickly and scale easily. We currently have squads across Crypto / Payments / KYC / Core Product and others. We're pragmatic and believe in having a fluid structure; this means people can find opportunities in different domains or go deeper into a particular domain. ## 🚀 What you will do - Architect and develop new and existing products and features on monetization. - Work with the head of monetization, other data scientists, and engineers to implement new experimentation and algorithmic pricing features across RAMPs, DeFi Trading, and Swaps. - Collaborate with other product teams to deliver and improve customer-facing features. - Contribute to the estimations, planning, and execution of projects, features, and integrations. - Integrate and work closely with external service providers that we use to power our services. - Maintain and improve our existing codebase. - Write fully tested, high-quality, performant code. ## 💻 What you will be working with/on - Typescript as our programming language of choice - Node.js as our backend platform - Google Cloud Platform to host our services - Git/GitHub for code collaboration - Launch Darkly for feature flags and experimentation - DataDog for logs, real-time alerting and monitoring - Argo CD for deployments - Redis for caching - React as our web frontend - Big bonus points if you also have some working experience with React Native - GenAI tools such as Cursor ## 🧑🚀 About You - Extensive full-stack engineering experience at leading startups or fast-growing tech companies, ideally from marketplace or platform-type businesses where algorithmic pricing and AB testing were heavily used. - Experience working on projects involving pricing, promotions, rewards, and/or loyalty programs with backend and frontend technologies. - Experience building experimentation platforms and infrastructure for algorithmic pricing solutions, and know how to leverage continuous delivery for it. - Confident in developing, releasing and maintaining server applications in a fast paced, iterative environment where we work as a team, and not in silos. - Experience with our tech stack, or confident you can cross-train and up-skill quickly. - Deep understanding of database structures and system design. - Cloud native experience with Google Cloud or similar (e.g. AWS, Azure). - Bonus points if you make open-source contributions or have experience in Web3.
MoonPay
19 days ago
## Product Security Manager **Location:** United States (East Coast Time Zone) - Remote **Department:** Engineering – Product Security **Workplace Type:** Hybrid --- ### About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. --- ### About the Opportunity As the **Product Security Manager**, you will play a pivotal role in securing the infrastructure that powers the Web3 economy. You will lead and scale two high-impact teams: **Application Security** and **Vulnerability Management & Automation**. Your mission is to ensure that security is woven into the fabric of our product development lifecycle, empowering our engineers to build fast without compromising on safety. You will be a mentor, a strategist, and a leader helping MoonPay maintain its reputation as the most trusted brand in the space. You are a natural leader able to influence different parts of the business with security initiatives and negotiate the best security solutions for new challenges and unexplored territories. --- ### What you will do - **Lead and Mentor:** Oversee the day-to-day operations and career development of the Application Security and Vulnerability Management & Automation teams. - **Security Strategy:** Define the roadmap for product security, focusing on scalable automation and proactive defense mechanisms. - **Vulnerability Management:** Drive the end-to-end lifecycle of vulnerability discovery, triaging, and remediation across our entire ecosystem. - **Application Security:** Improve security tooling (SAST, DAST, SCA) into CI/CD pipelines and lead threat modeling sessions and penetration testing for new features. - **Cross-Functional Collaboration:** Partner with Engineering and Product leaders and help and influence with security topics new business units and acquisitions to prioritize security debt and promote a culture of Security by Design. - **Incident Response:** Lead high-priority security incidents and investigations and improve processes, manage team rotas and escalations. - **Regulatory and Compliance:** Support organisation maintain or acquire new critical certifications such as SOC2, PCI, CIS TOP 18, ISO27001. --- ### About You - **Experienced Leader:** You have a proven track record of managing technical security teams in high-growth, cloud-native environments. - **Adaptive in Ambiguity:** As our team moves at a very fast pace, you must be comfortable navigating ambiguity and resolving unclear or evolving topics effectively. - **Technical Depth:** You possess a strong background in application security, penetration testing and software engineering. - **Automation Mindset:** You believe that manual processes are bugs and have experience building or implementing automated security scanning and reporting tools. - **Strategic Thinker:** You can balance immediate tactical needs with long-term security goals. - **Web3 Enthusiast:** You are curious about (or experienced in) blockchain technology, smart contract security, and the unique challenges of the Web3 landscape. --- ### What you will be working with/on… The Product Security team operates within a cutting-edge technological environment and focuses on several critical areas to ensure the highest level of security for our platform and products. - **Modern Tech Stack and Infrastructure:** We leverage an advanced cloud infrastructure designed for high scalability and resilience. Our development and deployment processes are built upon robust CI/CD environments, necessitating security integration at every stage, from code commit to production deployment. This involves securing containers, serverless components, and sophisticated cloud-native networking.
20 days ago
## Payment Operations Analyst (Eastern Hours) **Location:** Mexico - Remote / India - Remote **Department:** Operations – Business Operations **Commitment:** Full-time **Workplace Type:** Remote --- ### About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. --- ### About the Opportunity Payment Operations ensures money moves reliably, efficiently, and at scale across MoonPay’s global payments stack. This role sits within Payment Ops and is focused on stablecoin issuance operations, including minting, burning, and daily reconciliations, alongside broader payments performance monitoring and operational excellence. This is a high-trust operational role supporting regulated workflows that require strong controls, attention to detail, and disciplined execution. **Location Requirement:** This role is based in Mexico, remote. --- ### What you’ll do **Stablecoin Issuance Operations:** - Support day-to-day stablecoin mint and burn workflows, executed under strict operational controls. - Perform daily mandatory reconciliations across stablecoin issuance products, including end-of-day reconciliation aligned to US banking hours. - Execute processes under a four-eyes (maker-checker) framework, ensuring segregation of duties and audit-ready evidence. - Maintain clear, timestamped operational records and support immutable log requirements for audit and regulatory review. - Coordinate closely with Stablecoin Product, Treasury, Finance, and internal security stakeholders to ensure safe and compliant issuance operations. **Operational Excellence:** - Investigate and resolve discrepancies across bank accounts, provider balances, internal ledgers, and transaction records. - Monitor partner and bank SLAs and escalate deviations to protect payment continuity. - Own operational execution for high-impact issues, ensuring clean resolution and clear documentation. - Contribute to SOPs, controls, and process governance to strengthen IPO readiness. **Payment Performance & Optimisation:** - Monitor key payment health metrics and identify anomalies impacting conversion and revenue capture. - Perform deep dives into payment failures (issuer declines, processor issues, customer friction) and support remediation plans. - Support routing optimisation initiatives, working with Product and Engineering to reduce repeat failures. - Translate operational signals into actionable insights to improve performance and reduce operational waste. **Data & Technology:** - Build and maintain dashboards and visualisations to track KPIs and surface actionable insights. - Use AI, SQL and analytics tools to automate recurring reporting and reconciliation workflows. - Partner with Data Engineering to improve monitoring, alerting, and operational visibility. **Compliance, Risk & Controls:** - Support compliance-aligned operations across payments and stablecoin workflows. - Execute sensitive processes with strict access controls and evidence standards. - Identify and escalate operational risk proactively, particularly where money movement and regulatory requirements intersect. --- ### About You - 2+ years of experience in payment operations, financial operations, reconciliation, or accounting (stablecoin or crypto experience is a strong plus). - Highly detail-oriented with strong operational judgement in high-trust environments. - Comfortable working across multiple systems and reconciling disparate data sources. - Strong analytical ability - able to investigate issues, form hypotheses, and validate with data. - Clear communicator with the ability to coordinate cross-functionally and escalate effectively. - Comfortable operating in a fast-moving environment.
MoonPay
21 days ago
# Analyst, Trust & Safety **Location:** India - Remote **Department:** Operations – Business Operations **Workplace Type:** Remote ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ## Locations Supported 🌍 **Locations Supported:** - Mexico (Remote) **Relocation available:** No **Work pattern:** - This role will be remote. ## About the Opportunity In this role, you will support MoonPay’s Trust & Safety operations by working across both Fraud Operations and Disputes / Chargebacks workflows, helping to prevent fraud while ensuring a seamless customer experience. You will sit within the Trust & Safety Operations team and work closely with CX, Compliance, Payments, and external partners (acquirers, payment providers). Your work will directly impact fraud loss, chargeback rates, customer experience, and operational performance, playing a key role in protecting both MoonPay and its customers. This is a great opportunity for someone who is comfortable operating across multiple workflows, with strong experience in fraud investigations and chargebacks, and a genuine interest in crypto. ## What You Will Do - Perform manual reviews of customer accounts and transactions, assessing fraud risk using multiple data points - Investigate and respond to fraud-related activity (ATO, scams, payment fraud) in real time - Handle disputes end-to-end, including investigation, evidence preparation, and representment in line with Visa / Mastercard / PayPal / Venmo rules - Make risk-based decisions across both fraud and disputes workflows, balancing fraud prevention, customer experience, and financial impact - Identify and escalate fraud and chargeback patterns, contributing to rule improvements and prevention strategies - Collaborate with cross-functional teams and external partners (acquirers, payment providers) - Support development of operational processes, playbooks, and quality standards across both workflows - Maintain high performance against KPIs (quality, productivity, SLAs) ## About You ### Must-have experience and skills - 2+ years experience in fraud operations, manual reviews, and chargebacks / disputes in fintech, payments, or high-risk environments - Ability to operate across both fraud investigations and disputes workflows (or strong experience in one with exposure to the other) - Understanding of chargeback lifecycle, reason codes (Visa / Mastercard), and dispute handling principles - Strong knowledge of fraud risk signals, transaction analysis, and decision-making frameworks - Ability to make consistent, high-quality decisions in fast-paced environments - Strong attention to detail and analytical mindset - Clear communication and collaboration skills - Hands-on experience with crypto products (buying, wallets, exchanges) ### Nice-to-have experience - Experience working in both fraud operations and disputes within the same role or team - Exposure to acquiring-side chargeback management or high-risk merchant environments - Experience working with fraud tooling, rule tuning, or decision engines (e.g. configuring rules, thresholds, or reviewing performance of fraud controls) ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: **B - Be Hungry** **L - Level Up** **O - Own It**
MoonPay
21 days ago
## Treasury Manager **Location:** New York - Hybrid / United States - Remote **Department:** Finance – Finance **Commitment:** Full-time **Workplace Type:** Remote --- ### About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. --- ### About the Opportunity ✍️ MoonPay is looking for a **Treasury Manager** to join our Finance team and take ownership of the company’s global liquidity management and treasury operations. In this role, you will ensure the business maintains strong financial health by managing cash positions, forecasting liquidity needs, and mitigating financial risks in a highly regulated financial environment. You will work closely with Finance leadership, banking partners, and cross-functional teams to optimize cash management, oversee treasury operations, and support strategic financial decisions. This role is ideal for someone with strong treasury experience who is comfortable operating in fast-moving fintech or digital asset environments and understands the regulatory considerations that come with them. --- ### What You Will Do - Manage the company’s daily cash position, ensuring sufficient liquidity to meet operational obligations such as payroll, vendor payments, and debt servicing. - Develop and maintain short-term and long-term cash flow forecasts to support financial planning and liquidity management. - Monitor and mitigate financial risks including foreign exchange exposure, interest rate risk, and liquidity risk. - Manage relationships with banking partners and financial institutions, including oversight of loans, credit facilities, and financing arrangements. - Invest excess cash in accordance with company policies to ensure capital preservation, liquidity, and optimized returns. - Oversee treasury operations including payments, reconciliations, treasury systems, and internal controls while ensuring compliance with regulatory and corporate requirements. - Partner with cross-functional stakeholders to ensure compliance with regulatory requirements with regards to operations and product design. --- ### About You - 6+ years of experience in treasury, corporate finance, or financial risk management, likely at **Treasury Manager or Senior Treasury Manager level**. - **Digital asset / crypto experience is mandatory** — candidates should already be active in the crypto ecosystem and comfortable operating within digital asset markets. - Proven experience working in a **regulated financial environment** such as banking, financial services, or regulated crypto firms. - Strong understanding of **financial regulation and treasury controls** within regulated institutions. - Experience working with or within **crypto exchanges, wallet providers, crypto payment companies, or other regulated crypto organizations**. - Strong knowledge of cash management, liquidity planning, and financial risk mitigation strategies. - Experience managing banking relationships, debt facilities, and treasury operations across multiple entities or jurisdictions. - Analytical mindset with strong financial modeling and forecasting capabilities. --- ### Salary Range $190,000 - $220,000 a year --- ### BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values:
MoonPay
26 days ago
# Chief Risk Officer (CRO) **Location:** United States - Remote **Department:** Executive Office **Workplace Type:** Remote ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ## About the Opportunity ✍️ MoonPay is strengthening its global risk leadership as part of its long-term strategy to build a robust, scalable, and compliant infrastructure platform at the intersection of financial services and digital assets. We are hiring a **Chief Risk Officer (CRO)** to serve as the group independent risk leader across MoonPay’s global operations. This is a rare opportunity to build and scale a risk function from first principles in a fast-evolving industry. You will play a critical role in defining MoonPay’s risk posture, shaping governance frameworks, implementing risk management programs, and ensuring the company operates safely and responsibly as it grows. The CRO will report directly to the CAO and will operate independently from the business, with a mandate to design, implement, and execute a comprehensive risk governance framework in a high-growth, high-ambiguity environment. ## What You Will Do - Own and build the end-to-end enterprise risk management framework for MoonPay, including policies, procedures, controls, and risk governance structures. - Define and operationalise the company’s risk appetite framework, ensuring alignment with global regulatory expectations and best practices around safety and soundness. - Lead risk-related engagement with regulators and external stakeholders across jurisdictions, ensuring consistent and effective communication of MoonPay’s risk posture. - Design and implement risk systems, reporting, and monitoring across financial and non-financial risk areas. - Act as a senior partner to executive leadership (including Legal, Compliance, Security, and Finance) while maintaining strict independence of the risk function. - Build, scale, and lead a high-performing global risk team, including hiring, mentoring, and setting operating cadence. ## About You - 15+ years of experience in risk leadership roles within financial services, fintech, or other highly regulated industries, with experience building or transforming risk functions. - Proven track record as a builder and executor — you have created frameworks, led remediation or transformation programs, and delivered under regulatory scrutiny. - Deep understanding of enterprise risk management, controls, governance, and regulatory expectations across multiple jurisdictions. - Comfortable operating in high-ambiguity, fast-scaling environments, with the judgment to balance innovation with appropriate risk tolerance. - Strong operator mindset with the credibility to challenge senior stakeholders while partnering effectively across the organization. - Strong technical competency across key financial and non-financial risk domains (e.g., market, credit, liquidity, operational, and technology risk). ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: **B** - Be Hungry **L** - Level Up **O** - Own It **C** - Crypto Curious **K** - Kaizen Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
33 days ago
# Customer Operations Analyst (Mexico - 6 month FTC) **Location:** Mexico - Remote **Department:** Operations – Customer Operations **Commitment:** Full-time **Workplace Type:** Remote --- ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. **Locations Supported 🌍** - Mexico **Relocation available:** No **Work pattern:** This role will be remote **This is a 6 month fixed-term contract (FTC) position, with the potential for a permanent role subject to business needs and performance.** --- ## About the Opportunity ✍ As a Customer Support Specialist, you will help deliver fast, reliable, and high-quality support to MoonPay’s global customers and partners. You will investigate and resolve customer issues across multiple support channels, helping users successfully navigate MoonPay’s products and services. You will work closely with internal teams to resolve more complex cases, follow established support processes, and contribute feedback that helps improve the overall customer experience. We are looking for someone with early experience in customer support or operations who enjoys solving problems, communicating clearly with customers, and working in fast-paced technology environments. --- ## What you will do… - Provide timely, high-quality support to MoonPay customers and partners across multiple channels such as email and Slack. - Investigate customer issues, identify root causes, and resolve problems while ensuring a smooth and professional customer experience. - Meet performance KPIs including CSAT, QA scores, and productivity targets. - Accurately document customer interactions and case details within support tools and CRM systems. - Collaborate with internal teams to resolve escalations and operational issues impacting customers. - Identify recurring customer issues and share insights that help improve support workflows, documentation, and the overall customer experience. --- ## About You 🙋 The right candidate for this role is passionate about the promise of crypto and enthusiastic about creating stellar customer experiences. You are detail oriented, with a desire to continuously improve operational processes. You are continually curious and eager to learn, with a desire to proactively find solutions to problems. You are action-oriented and can move quickly to meet the evolving needs of a fast-paced organization and industry. - 1+ years of experience in Customer Support, Customer Success, or Operations roles within technology-driven companies. - Experience working in fast-paced environments such as FinTech, Crypto, Web3, or Consumer Technology is preferred. - Strong written communication skills and the ability to clearly explain complex issues to customers. - Highly organized and detail-oriented, with the ability to manage multiple support cases simultaneously. - Comfortable learning new tools, systems, and products quickly in a rapidly evolving environment. --- ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: **B** - Be Hungry **L** - Level Up **O** - Own It **C** - Crypto Curious **K** - Kaizen Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt.
37 days ago
# Risk & Compliance Specialist **Location:** Netherlands - Remote **Department:** Compliance – Regulatory Compliance **Commitment:** Full-time **Workplace Type:** Hybrid --- ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. --- ## About the Opportunity ✍️ MoonPay is looking for a **Global Risk & Compliance Specialist** to join our growing Compliance team. In this role, you will play a key part in strengthening MoonPay’s global risk framework and ensuring adherence to regulatory obligations across multiple jurisdictions. You’ll work cross-functionally with Legal, Product, Operations, and regional stakeholders to identify, assess, and document risks, support compliance testing and monitoring, and maintain a robust Process, Risk & Control (PRC) inventory. This is an exciting opportunity for someone who thrives in a fast-paced, evolving regulatory landscape - particularly within crypto - and wants to help build scalable compliance infrastructure at a high-growth company. This role is ideal for a hands-on risk and compliance professional who can operate independently in moderately complex scenarios while contributing to broader team objectives. --- ## What you will do - Conduct risk assessments (including RCSAs) to identify, analyse, and document financial, operational, legal, and reputational risks across the business. - Maintain and enhance MoonPay’s Process, Risk & Control (PRC) Inventory, ensuring risks and controls are clearly documented and aligned to regulatory requirements. - Perform compliance testing and monitoring activities across Compliance and business functions, identifying control gaps and tracking remediation. - Support global regulatory compliance efforts by ensuring policies, procedures, and controls align with applicable laws and industry standards (including EU and other key jurisdictions). - Prepare clear, data-driven reporting and risk insights for senior leadership to support decision-making and governance oversight. - Stay informed on emerging crypto-related regulatory developments and evolving risk trends, proactively highlighting potential impacts to the business. --- ## What you will need - 2+ years of experience in risk management and/or regulatory compliance, ideally within fintech, financial services, or crypto. - Direct professional experience in cryptocurrency. - Experience with risk and compliance requirements in various EU jurisdictions. - Demonstrated ability to independently assess moderately complex risk and compliance scenarios and propose practical, scalable solutions. - Strong analytical and problem-solving skills, with the ability to interpret regulatory requirements and translate them into effective controls. - Detail-oriented, proactive, and comfortable collaborating with cross-functional and international stakeholders in a fast-paced environment. --- ## Bonus qualifications - Professional certifications (CRMP, CRCM, CCEP, CAMS, or similar). - Experience working in a high-growth startup or scale-up environment. - Professional fluency in Dutch. --- ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: - **B - Be Hungry** - **L - Level Up** - **O - Own It** - **C - Crypto Curious** - **K - Kaizen** Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match.
70 days ago
# Senior Product Data Scientist **Location:** United Kingdom - Remote / Portugal - Remote / Spain - Remote **Department:** Data – Data Science **Commitment:** Full-time **Workplace Type:** Remote ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ## About the Opportunity In this role, you will play a key part in shaping MoonPay’s product and payments strategy through data, combining deep analysis, experimentation, and strong stakeholder partnerships to drive meaningful business impact. You will sit within the Data Science team and work closely with Product & Engineering, taking ownership of analytics across the full product lifecycle, from defining problems and success metrics, through to launching, measuring, and optimising products at scale. Your work will directly influence product strategy, customer experience, and key business outcomes, enabling teams to make better, faster decisions through trusted insights, clear narratives, and scalable data products. This is a great opportunity for someone who wants to operate at the intersection of data, product, and strategy, someone who enjoys turning complex data into clear direction, influencing decisions, and helping shape the future of high-impact financial and crypto products. **Locations Supported 🌍** - UK - Spain - Portugal - (or any other target locations) Relocation available: Case by case Work pattern: Remote (although hybrid if near a Moonbase is encouraged) ## What You Will Do - Provide insights and recommendations to stakeholders based on a deep understanding of MoonPay products, and be able to identify and drive new opportunities for product improvements - Work closely with our payments product vertical and business stakeholders to review product performance, look for opportunities to optimize our products, and deliver data driven strategies for increased product performance. - Define KPIs, design tracking and set up monitoring for new product launches & changes. - Oversee and implement A/B tests and other experiments to drive forward optimization efforts - Design, build and scale both internal and external data products, which drive informed decision making, examples include: dashboards, reports, data models, algorithms, integrations into other product lines. - Communicate complex concepts and findings to technical and non-technical audiences across different teams, while ensuring clarity and understanding to drive critical business decisions. ## About You **Must-have experience and skills:** - 4+ years of hands-on experience as a data scientist or data analyst, preferably in a product-focused role. - Advanced SQL, data modelling, and data visualisation tools are second nature to you. - An understanding of the fundamentals of statistics and probability, including experience in conducting large-scale A/B tests. - Experience working with product teams in an analytics role. - An active interest in cryptocurrency, and have interacted with crypto/blockchains in the past - Experience working within the fintech and/or crypto space is preferred - The versatility and willingness to learn new technologies on the job and adapt quickly to changing priorities within a very dynamic environment. - Exceptional communication skills and can clearly summarise complex data findings and decisions to various levels of audiences. **Nice-to-have experience:** - Worked with DBT, Google BigQuery, Looker and Python - Experience working in start-ups or scale-ups - Worked within the payments space ## Bonus Points - Worked with blockchain data (e.g. explored blockchain analytics)
MoonPay
70 days ago
## KYB Operations Analyst **Location:** Portugal - Remote / Spain - Remote / South Africa - Remote / Poland - Remote / Mexico - Remote **Department:** Operations – Business Operations **Commitment:** Full-time **Workplace Type:** Remote --- ### About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. **Locations Supported 🌍** Portugal, Spain, Poland, South Africa, Mexico, Brazil **Relocation available:** No **Work pattern:** **This role requires weekend work, depending on business needs.** --- ### About the Opportunity MoonPay is continuing to invest deeply in compliance as a core enabler of scale. We are seeking a KYB Operations Analyst to strengthen our customer onboarding, remediation, and due diligence capabilities. In this role, you will be responsible for conducting KYB reviews on new and existing MoonPay partners, ensuring they are onboarded and engage with MoonPay products in a fully compliant manner. You will also act as a subject matter expert within KYB, owning operational processes, driving continuous improvement, and supporting cross-functional teams in resolving complex cases and escalations. This is an excellent opportunity for someone who combines strong regulatory knowledge with operational rigor, curiosity about web3 and crypto, and a desire to build scalable, high-quality compliance processes. --- ### What You Will Do - Conduct thorough KYB reviews for MoonPay partners, including information gathering, documentation verification, and risk assessment in line with internal policies and regulatory requirements. - Analyse complex corporate structures to identify beneficial owners and ensure compliance with KYB and AML regulations. - Perform adverse media and risk screenings, assessing potential financial crime, reputational, and regulatory exposure. - Review partner business models and products to ensure alignment with MoonPay’s internal compliance guidelines. - Provide timely, professional support to corporate customers on onboarding and compliance-related queries. - Partner closely with Compliance, Legal, and Enterprise Sales teams to manage escalations and resolve high-risk or complex cases. - Act as a KYB subject matter expert and escalation point for customer-facing teams. - Develop, document, and continuously improve KYB processes by identifying inefficiencies and driving data-backed improvements. - Support KYC onboardings and conduct Enhanced Due Diligence (EDD) where required. - Contribute to project work, training initiatives, and enablement of teammates or BPO partners as needed. --- ### About You **Must-have experience and skills:** - 1+ years of hands-on experience in corporate onboarding, with strong knowledge of KYB, KYC, and AML regulations. - Experience working in fintech, crypto, or Web3 environments, with an understanding of the associated regulatory landscape. - Strong research, investigative, and analytical skills, with high attention to detail and sound risk judgment. - Ability to analyse corporate structures and beneficial ownership, and clearly document findings and decisions. **Nice-to-have experience:** - Experience performing or supporting Enhanced Due Diligence (EDD) on higher-risk corporate entities. - Exposure to working with cross-functional teams such as Legal, Sales, or Risk in regulated environments. - Experience in customer support or customer-facing operational roles, particularly handling onboarding, compliance, or verification-related queries. **Bonus Points ⭐** - Strong interest in crypto, blockchain, and emerging Web3 business models. - Experience contributing to process improvements, documentation, or operational scaling initiatives.
MoonPay
70 days ago
# KYC Operations Analyst **Location:** Portugal, Spain, Poland, South Africa, Mexico (Remote) **Department:** Operations – Business Operations **Commitment:** Full-time **Workplace Type:** Remote **Relocation Available:** No **Work Pattern:** This role requires weekend work, depending on business needs. ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ## About the Opportunity In this role, you will support MoonPay’s customer onboarding and ongoing due diligence processes, ensuring customers can access our products in a safe, compliant, and trusted way. You will sit within the KYC Operations team and work closely with Compliance, Fraud, and Financial Intelligence Unit (FIU) teams to review customer risk, resolve escalations, and uphold global AML/CTF standards. Your work will directly impact customer experience, regulatory compliance, and MoonPay’s ability to scale responsibly across multiple jurisdictions, helping protect both our customers and the business from financial crime risk. This is a great opportunity for someone who is detail-oriented, process-driven, and eager to build a career in compliance operations and financial crime prevention within the crypto and Web3 space. ## What You Will Do - Conduct end-to-end KYC and EDD reviews across all customer risk tiers, ensuring compliance with internal policies and global AML/CTF regulations. - Perform complex EDD investigations on high-risk individuals, including deep analysis of identity, source of funds, and source of wealth. - Assess financial crime, sanctions, and jurisdictional risk, escalating potential SAR cases with clear, defensible investigative documentation. - Collaborate with Compliance, Fraud, and FIU teams to resolve complex escalations and maintain consistent risk decisioning. - Operate effectively in a high-volume environment while maintaining high QA standards and meeting productivity KPIs. - Act as a KYC/EDD subject matter expert and escalation point for customer-facing and operational teams. - Develop and maintain operational processes, workflows, and documentation to support scalable identity verification operations. - Identify operational inefficiencies and propose data-driven solutions to improve quality, speed, and risk controls. - Deliver project support and training for internal teams and BPO partners. ## About You **Must-have experience and skills:** - 1+ year of experience working in KYC, AML, compliance operations, or a regulated operational environment, with exposure to customer onboarding or due diligence processes - Strong attention to detail and ability to follow defined procedures while producing accurate, well-documented outputs - Ability to assess customer information and identify potential risk indicators, escalating issues clearly and appropriately - Comfortable working in a high-volume, fast-paced operational setting, including meeting productivity and quality expectations **Nice-to-have experience:** - Exposure to enhanced due diligence (EDD), sanctions screening, or financial crime investigations - Experience working across multiple jurisdictions or regulatory frameworks ## Bonus Points - Interest in crypto, blockchain, or Web3, with a desire to build a long-term career in the space - Experience supporting process improvements, documentation, or operational projects within a compliance or operations team
71 days ago
# Senior Workday HR Systems Analyst (Lead) **Locations:** Madrid / Barcelona / London / Cape Town / Bucharest / Krakow / Lisbon **Department:** People – People Operations **Commitment:** Full-time **Workplace Type:** Hybrid --- ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. ## About the Opportunity ✍️ Join MoonPay as our Senior HRIS Analyst and play a key role in shaping the future of our HR systems and People Operations. In this role, you’ll drive scalable, high-impact solutions across our Workday ecosystem and related HR platforms, supporting the full employee lifecycle. We’re looking for a proactive, solutions-oriented individual who thrives on identifying process inefficiencies and translating them into effective, scalable Workday configurations. If you’re passionate about leveraging technology to streamline operations and enhance the employee experience, this is an opportunity to make a meaningful impact at a fast-growing, innovative company. ### What You’ll Be Working With / On You’ll collaborate closely with stakeholders across Employee Experience, IT, Finance, Compliance, and People Operations to roll out Workday enhancements and drive process improvements. This includes configuring and optimizing core elements of system architecture, such as compensation plans, benchmarking, competencies, and performance programs. You’ll provide hands-on support to the People Operations team and contribute to building scalable, well-documented HR technology solutions. ## What You Will Do - Act as the subject matter expert and primary point of contact for Workday HCM, providing day-to-day support across business processes, integrations, reporting, dashboards, and system enhancements. - Design, implement, test, and deploy Workday configuration updates, new modules, and integrations to support evolving business needs. - Partner cross-functionally with HR, Payroll, Benefits, Finance, IT, and Talent Acquisition to gather requirements, deliver solutions, and ensure a high standard of service. - Support Workday bi-annual releases, including testing, documentation, and deployment of new features and functionality. - Perform data uploads and mass changes using tools such as EIBs, ensuring data accuracy, security, and integrity. - Analyze system gaps and inefficiencies, recommend best practices, and implement process improvements to enhance scalability and operational excellence. ## About You - 3+ years of hands-on experience configuring Workday, with balanced expertise across modules such as Core HCM, Reporting, Advanced Compensation, Talent & Performance, Time Tracking, and Learning. - Experience troubleshooting integrations with downstream systems; familiarity with Workday Studio is a strong advantage. - Strong understanding of Workday best practices and People Operations processes, including onboarding, contract management, and offboarding. - Ability to translate requirements from non-technical stakeholders into clear, effective technical solutions. - Self-motivated, collaborative, and enthusiastic about continuous improvement and learning. ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: **B** - Be Hungry **L** - Level Up **O** - Own It **C** - Crypto Curious **K** - Kaizen
74 days ago
# Principal Product Manager - Consumer **Location:** London **Department:** Product **Commitment:** Full-time **Workplace Type:** Hybrid --- ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. --- ## About the Opportunity ✍️ This role is for a **Principal Product Manager** within MoonPay’s Consumer Product organisation, reporting directly to the VP of Product. This is a senior individual contributor role with end to end ownership of MoonPay’s consumer app funding experiences, spanning onboarding, payments, balances, and repeat usage. You will define and drive the multi year consumer funding strategy that positions MoonPay as the primary funding destination for Web3. This role is highly strategic and deeply outcome driven, with direct accountability for P&L, growth, revenue, and adoption across consumer funding journeys. You will operate at the intersection of consumer experience, financial infrastructure, and Web3 primitives, shaping how millions of users onboard, fund, and repeatedly engage with MoonPay. Your work will directly influence company wide ramp strategy across consumer, partner, and institutional surfaces. --- ## What you will do - Own the end-to-end consumer funding experience across the MoonPay app, including onboarding flows, funding methods, balances, and repeat transaction journeys - Define and execute a multi-year product strategy to make MoonPay the default funding destination for Web3 consumers globally - Own consumer funding P&L, with direct accountability for revenue growth, adoption, and unit economics - Set and drive against clear success metrics, including MAUs, average transaction size, ARPU, and transactions per user - Translate company-level strategy into an executable consumer funding roadmap, balancing near term impact with long term platform bets - Partner deeply with Engineering, Design, Growth, Marketing, and Data to deliver cohesive, high-quality consumer experiences - Lead user discovery, experimentation, and analysis to continuously improve conversion, retention, and lifetime value - Influence adjacent product areas and company-wide ramp initiatives through strong product leadership and narrative, without formal authority --- ## About You (Ideal background and experience) - 8+ years in product management, with significant experience building and scaling large consumer fintech or Web3 products - Proven track record owning high-impact consumer products with direct accountability for revenue, growth, and adoption metrics - Experience defining and executing multi-year product strategies in fast-moving, high-growth environments - Deep understanding of consumer onboarding, funding flows, payments, and lifecycle engagement at scale - Prior Web3 or crypto product experience strongly preferred, with openness to exceptional candidates from large-scale consumer fintech - Strong commercial and analytical acumen, with hands-on experience using data, experimentation, and user research to drive decisions - Ability to influence and align senior stakeholders and cross-functional teams without formal people management responsibility - Comfortable operating with a broad scope, ambiguity, and end-to-end ownership as a senior individual contributor - Highly curious and a team player This position requires exceptional strategic vision, strong consumer product judgment, and the ability to lead complex cross-functional initiatives as a senior individual contributor. You will balance commercial accountability, regulatory complexity, and high-quality consumer experience, while driving measurable outcomes across growth, revenue, and adoption. --- ## What you will be working with/on… **You will lead MoonPay’s consumer strategy and product execution, focusing on:** - End to end ownership of consumer onboarding and funding journeys across the MoonPay app - Defining and scaling a unified consumer funding strategy aligned with partner and institutional ramp initiatives
MoonPay
74 days ago
# Crypto Operations Accountant **Location:** New York - Hybrid / United States - Remote **Department:** Finance – Finance **Commitment:** Full Time **Workplace Type:** Hybrid ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. **Locations Supported 🌍** New York / United States - Remote ## About the Opportunity 👉 We’re hiring a **Crypto Operations Accountant** to join MoonPay’s Accounting team, reporting to the Senior Revenue Accounting Manager. This role sits at the core of our crypto on- and off-ramp business and supports new product launches as MoonPay continues to scale globally. You’ll work closely with Accounting, Data, Product, and Treasury teams to ensure crypto activity is accurately recorded, processes are built to scale, and financial reporting reflects the complexity of crypto and fintech operations. ## What You Will Do - Support month-end close financial reporting for all crypto-related activity across the business - Perform month-end balance sheet reconciliations and flux analysis across all revenue-related accounts - Validate the completeness and accuracy of large transactional datasets - Design, document, and implement accounting processes and procedures for new products - Lead process improvement and automation initiatives to enhance efficiency, scalability, and control effectiveness - Support internal and external audits, including compliance and financial reporting requirements ## About You **Must-have experience and skills:** - 4+ years of accounting experience in at a crypto, fintech, banking, or payments company - Comfortable operating in fast-paced, evolving environments where processes are still being built - Detail-oriented, curious, and comfortable asking hard questions to get to the right answer - Experience working with large transactional datasets - Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various levels of the organization. **Nice-to-have experience:** - Experience with SQL or data querying tools (BigQuery, Looker) - Experience with Sage Intacct and/or Floqast is a plus, or other larger ERP systems ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: - **B - Be Hungry** - **L - Level Up** - **O - Own It** - **C - Crypto Curious** - **K - Kaizen** Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. ## Benefits & Perks 💡 - **💰 Competitive salary package** - **🤝 Equity package:** We believe financial freedom starts with our employees, so all employees have ownership at MoonPay - **📈 Pay for performance equity bonus:** Those who drive outsized outcomes receive outsized rewards - **🚀 Moonshot award.** We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. - **🏝 Unlimited holidays:** We give you the autonomy to choose when to work (and when to switch off) - **🌍 Hybrid working schedule:** Work fully remote or from our offices, as you prefer
MoonPay
77 days ago
# Iron KYB Operations Analyst **Location:** Portugal - Remote / Spain - Remote / South Africa - Remote **Department:** Operations – Customer Operations **Commitment:** Full Time **Workplace Type:** Remote ## About Iron Hi, we’re Iron. We’re here to power how money moves in the digital economy by bringing stablecoins into real-world financial operations at global scale. **Why?** Because moving money across borders is still slow, expensive, and tied to old systems. As businesses adopt stablecoins and new digital rails, they need simple and reliable ways to move funds instantly - without sacrificing trust, compliance, or financial controls. We believe clear, compliant infrastructure is what will make global finance faster, safer and more usable for everyone. **What we do** Iron is a MoonPay company focused on building stablecoin infrastructure for businesses. We provide straightforward, reliable APIs that help organisations manage multi-currency treasuries, move funds across borders, and run stablecoin-based operations without added complexity. Our focus is predictability, resilience, and clarity - the qualities required when moving real money at scale. Our tools support enterprises, fintechs, PSPs, wallets, and marketplaces, making it easier to move money in seconds, simplify treasury workflows, and integrate stablecoins in a predictable and compliant way. Backed by MoonPay’s global regulatory footprint and compliance-first approach, we operate at the intersection of innovation and financial responsibility, enabling companies to build with confidence at scale. **What’s next** Digital value is moving faster than ever, and we’re continuing to expand how businesses use stablecoins in real financial workflows. From smarter treasury tools to instant global settlement, there’s a lot ahead. If you want to help make digital finance more intuitive, reliable, and globally accessible, we’d love to work with you. Come help build the future of programmable money with Iron. **About Iron** Iron is a MoonPay company. We’re building API-first stablecoin payment rails - simplifying and accelerating payments by connecting banks, payment platforms, stablecoin issuers, wallets, and exchanges, making money transfers faster and more efficient. **The Crux of the Role** The Iron Operations KYB Analyst role supports Iron’s onboarding and ongoing due diligence processes mainly for business customers. The role focuses on conducting corporate KYB (and KYC) reviews, supporting customer onboarding, responding to external due diligence requests, and working cross-functionally to ensure compliance requirements are consistently implemented across operations and systems. The position requires regular interaction with customers, Legal, Operations, and sometimes product. ## Responsibilities Main responsibilities as a KYB Operations Analyst: **KYB and Risk Assessment** - Conduct KYB reviews for Iron partners, including corporate structure analysis, UBO identification, control persons, adverse media screening, and risk assessment. - Review KYB applications and supporting documentation in line with MoonPay policies. - Support ongoing monitoring, remediation, and enhanced due diligence activities where required for both KYB and KYC. **Customer-Facing Compliance Support** - Act as a compliance point of contact for Iron partners during onboarding and post-onboarding, with support from the Compliance team. - Participate in shared customer communication channels to explain KYC and KYB requirements and answer customer questions in a cx function. - Address customer questions and challenges regarding onboarding and due diligence requirements. **RFI and External Due Diligence** - Coordinate responses to RFIs, due diligence questionnaires, and compliance requests from partners, banks, and enterprise customers. - Work with Compliance, Legal, Product, and Operations teams to gather responses where needed. **Operational Support** - Maintain accurate documentation of KYB decisions, risk assessments, and escalations. - Contribute to the development and maintenance of KYB procedures and workflows. - Act as an escalation point for complex KYB and KYC cases as needed and as it relates to Iron’s product offering. - Serve as a subject matter (domain) expert on KYB; act as an escalation point for other customer-facing teams. - Support the submission of customer KYC/KYB information to banking partners following onboarding. - Manage follow-ups and clarification requests from banking partners, including requests for additional information or documentation, and coordinate internally to resolve issues efficiently. - Act as a point of coordination between internal teams and banking partners to address onboarding blockers, discrepancies, or recurring requirements. ## About You - You have experience in KYB, KYC, or AML operations and are comfortable working in environments that require coordination across multiple teams. - Minimum 2+ years of experience in KYB, KYC, or AML within crypto, fintech, payments, or financial services. Ideally within a small team. - Experience conducting corporate KYB reviews, including ownership and control structures. - Familiarity with crypto and stablecoin business models. - Ability to communicate clearly with internal stakeholders and external partners. - Experience working cross-functionally with Legal, Operations, and Product teams. - You should be detail-oriented and methodical, comfortable managing multiple priorities and deadlines, and able to apply regulatory requirements in practical operational contexts. ## BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: **B - Be Hungry**
MoonPay
82 days ago
# Payroll Operations **Location:** India - Remote **Department:** People – People **Commitment:** Full Time **Workplace Type:** Remote --- ## About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. **Why?** Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many. **What we do** MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship. **Proven at scale** Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. --- ## ✍️ About the Opportunity MoonPay is on a journey to become One Company, with one source of truth on processes. As we scale globally and integrate multiple acquired entities, our payroll operations are becoming increasingly complex across jurisdictions, vendors, and compliance frameworks. The **Payroll Operations Administrator** will play a critical role in supporting the global payroll function by absorbing a growing volume of BAU payroll work and payroll-related HR administration, enabling the Payroll Manager to focus on strategic delivery, global payroll ownership, and long-term transformation initiatives. This role is essential to sustaining payroll accuracy, compliance, audit readiness, and employee experience as payroll demand is expected to increase by at least 25% in 2026, with additional entity integrations anticipated. --- ## Key Objectives of the Role - Support the delivery of accurate, compliant, and timely payroll across multiple entities and jurisdictions - Reduce operational risk by strengthening payroll controls, documentation, and audit readiness - Enable global payroll centralisation and M&A integration in line with MoonPay’s One Moon strategy - Improve payroll data quality, visibility, and reporting across Finance, Legal, and People teams --- ## Key Responsibilities ### Payroll Operations Support (BAU) - Support monthly payroll preparation across multiple countries and providers - Assist with data collection, validation, and upload from Workday (new hires, leavers, salary changes, PTO, location changes) - Liaise with payroll providers to resolve queries and discrepancies - Support payroll approvals and ensure documentation is saved accurately for audit purposes - Assist with benefits administration aligned to payroll (pensions, insurance, allowances) ### Payroll Compliance, Reporting & Audit Support - Maintain payroll compliance trackers, including statutory filings and deadlines across jurisdictions - Support preparation and organisation of payroll evidence for internal and external audits - Assist with payroll reconciliations against GL postings and benefit invoices - Help maintain accurate audit trails for payroll adjustments, payments, and approvals - Support tax amendments and year-end reporting processes (e.g. P60, W-2, W2C) ### Payroll-Related HR Administration - Support employee onboarding and offboarding from a payroll and benefits perspective - Assist with employee lifecycle changes (address updates, tax forms, benefit enrolments) - Act as first-line support for payroll-related JIRA tickets and employee queries - Support local authority reporting and documentation requirements where required ### Process, Documentation & Systems Support - Maintain payroll documentation in Confluence (process maps, SOPs, Loom recordings) - Support updates to the payroll master sheet and calendar - Assist with vendor coordination and tracking of payroll provider performance - Support ongoing standardisation of payroll processes across entities - Unlock provider cost savings (e.g. overlapping vendors, duplicate fees, negotiations, etc.) and additional reduction of opex costs associated with payroll where possible ### Project & Transformation Support - Support payroll-related projects, including: - M&A payroll integrations - New entity payroll setup support - Payroll centralisation and OKR initiatives - Act as an operational liaison for new entities joining MoonPay - Support ad-hoc People Team projects related to payroll operations --- ## Essential Skills & Experience
84 days ago
# Security Engineer – SIEM Platform (Google SecOps) **Location:** New York - Hybrid / United States - Remote **Department:** Technology & Security Services – Information / Cyber Security **Commitment:** Full Time **Workplace Type:** Hybrid **Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy.** **Why?** Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. **What we do** At MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. **Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.** ## Locations Supported 🌍 US, New York **Relocation available:** No **Work pattern:** This role will be hybrid (we expect you in our New York office ~2–3 days per week). ## About the Opportunity The Security Operations (SecOps) team at MoonPay is dedicated to ensuring the security and integrity of our systems and data in an increasingly complex digital landscape. Comprising a diverse group of professionals from various regions around the globe, our multicultural team brings together a wealth of expertise and perspectives to tackle security challenges effectively. Our mission is to identify and mitigate vulnerabilities and threats while maintaining strict compliance with security policies and relevant regulations. By leveraging advanced security measures and proactive threat detection techniques, we work diligently to safeguard our infrastructure and protect our customers’ information. In collaboration with the IT team and other departments, we foster a culture of security awareness, sharing best practices and ensuring that everyone at MoonPay understands their role in maintaining a secure environment. Our key responsibilities include incident response, security monitoring, endpoint security, VPN, vulnerability management, and third-party risk management (TPRM), all of which contribute to our overarching goal: to create a secure environment for our employees, clients and partners. Join us in our commitment to security excellence and help us build a safer future in the blockchain and payments industry! ## What You Will Do As a **Security Engineer, SIEM Platform**, you will lead the design, implementation, and continuous improvement of our Google SecOps (Chronicle) platform in a demanding and fast-paced environment. You will work closely with project managers, security engineers, and key stakeholders to deliver scalable SIEM/SOAR capabilities—while also serving as an L2 Incident Responder, leading investigations end-to-end and enabling the SOC Team through runbooks and operational guidance. This role blends platform engineering (integration, automation, performance, detection content) with hands-on security operations (triage, investigation, response leadership). ### Design and Implementation of Google SecOps - Integration of Google SecOps SIEM with other security capabilities and tools such as SOAR, EDR, NDR, threat intelligence platform, and ticketing systems. - Write custom actions, scripts and/or integrations to extend SIEM platform functionality. - Creation of SIEM assets such as: detection rules using YARA-L, dashboards, parsers etc. - Extension of pre-built UDMs in Google SecOps and creation of custom parsers where required for log sources. - Testing and deployment of newly created and migrated assets such as rules, playbooks, alerts, dashboards etc. - Monitor performance and perform timely actions to scale SIEM deployment. - Creation of custom SIEM dashboards to meet security requirements. - Debug and solve customer issues in ingestion, parsing, normalization of data etc. - Develop SOAR playbooks to provide case handling and Incident response as per triage needs. - Design and implement solutions to handle alert fatigue encountered in SIEM correlation. ### L2 Incident Response (Operational Role) - Actively participate in Security Operations activities as an L2 Incident Responder. - Lead incidents through all stages: identification, containment, eradication, recovery, and lessons learned. - Serve as the primary point of contact for the SOC regarding SIEM investigations, platform behavior, detection logic, and operational troubleshooting. - Support continuous improvement by translating incident learnings into better detections, dashboards, and playbooks. ## About You (Must-have experience and skills)
MoonPay
91 days ago
# MLRO (Australia) **Location:** Australia - Remote **Department:** Compliance – Regulatory Compliance **Commitment:** Full Time **Workplace Type:** Remote --- **Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy.** **Why?** Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. **What we do** At MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. **Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.** --- ## 1. About the Opportunity ✍️ We are looking for a highly experienced Money Laundering Reporting Officer (MLRO) to join MoonPay in Australia. This is a key role responsible for ensuring our business remains fully compliant with local AML/CTF regulations while enabling our mission to onboard the world to the decentralized economy. You will act as the regulatory contact point in Australia, lead all compliance and AML/CTF frameworks, and ensure that our policies and procedures meet both local and global standards. This is an opportunity to shape MoonPay’s compliance operations in one of the most dynamic and fast-evolving crypto markets in the world. ## 2. What you will do - Serve as the appointed **MLRO in Australia**, ensuring full compliance with the AML/CTF Act on Reporting and Use of Certain Financial Transaction Information and related regulations. - Develop, implement, and continuously enhance MoonPay’s **AML/CTF framework**, policies, and procedures in Australia. - Monitor, investigate, and report any suspicious matters to the Australian Transaction Reports and Analysis Centre (AUSTRAC). - Provide AML/CTF compliance training to local teams and promote a culture of compliance. - Partner closely with global compliance, legal, and risk teams to ensure consistency across jurisdictions while addressing local regulatory requirements. - Act as the primary point of contact for regulators and external auditors on AML/CTF matters. ## 3. About You - Significant experience in compliance/AML roles, including at least 3 years in a **registered MLRO, DMLRO or compliance officer role** within financial services, fintech, or crypto. - Deep understanding of **Australian AML/CTF regulations** and regulatory landscape. - Proven experience engaging with regulators, drafting reports, and leading AML/CTF audits. - Strong leadership and communication skills with the ability to influence stakeholders across multiple functions and geographies. - Passion for crypto, fintech, and the mission of financial inclusion. - Proficiency in English. --- We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: - **B - Be Hungry** - **L - Level Up** - **O - Own It** - **C - Crypto Curious** - **K - Kaizen** ## What’s in it for you - **💰 Competitive salary package** - **🤝 Equity package:** We believe financial freedom starts with our employees, so all employees have ownership at MoonPay - **📈 Pay for performance equity bonus:** Those who drive outsized outcomes receive outsized rewards - **🚀 At MoonPay, exceptional impact is recognized and rewarded.** Twice a year, we award the **Moonshot Award** to 10 standout contributors across the company, each receiving a **$250,000 equity grant** in recognition of extraordinary performance and leadership. - **🏝 Unlimited holidays:** We give you the autonomy to choose when to work (and when to switch off) - **🌍 Hybrid working schedule:** Work fully remotely or your nearest Moonbase, the choice is yours - **🩺 Private Healthcare benefits:** To protect you and your loved ones - **🍼 Enhanced parental leave:** So you can spend more time with your loved ones without a second thought - **📚 Annual training budget:** We support your training journey every step of the way
MoonPay
91 days ago
# FIU Analyst **Location:** United States - Remote / New York - Hybrid **Department:** Compliance – Regulatory Compliance **Workplace Type:** Remote **Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy.** **Why?** Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. **What we do** At MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. **Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.** ## 1. About the Opportunity **Introduction to the team:** The Financial Intelligence Unit (FIU) is responsible for safeguarding the MoonPay platform against financial crime and money laundering activities. Leveraging advanced analytics and blockchain tracing tools, it collects and analyses huge volumes of data to identify potentially suspicious activities. The team collaborates with regulatory bodies, preparing & submitting Suspicious Activity Reports (SARs) and sharing intelligence to combat financial crime. The FIU Analyst will directly support the Financial Intelligence Unit (FIU) to ensure the business operates in accordance with all legal and regulatory requirements and all Group standards relating to anti-money laundering and counter terrorism financing. This role will be responsible to conduct transaction monitoring reviews to ensure efficient monitoring and detection of potential money laundering, terrorist financing, or illicit activities and escalate such activity for additional review. In addition, this role will work independently and closely with the FIU Director and Sr FIU Director, Regional Lead, Team Lead, and/or applicable Head of Compliance in international operational jurisdictions to ensure that all AML related matters are addressed in a timely fashion and in accordance with MoonPay's Compliance policies and procedures. ## 2. What you will do - Utilize the transaction monitoring and/or blockchain analytics solutions to independently analyze and assess activity or patterns of activity that do not commensurate with the customer’s profile or expected behaviour. - Review blockchain wallet screening as well as KYT alerts and/or investigations to include on-chain activity to determine if the customer activity presents risk indicators. - Independently conduct open source searches as applicable to the relevant customer(s), counterparties, and/or transactional activity. - Analyze transactional activity, along with information collected through internal systems, blockchain screening tools, and open sources and use sound judgment, decision-making skills in making reasonable and well supported alert dispositions with adequate conclusions. - Prepare clear and concise alert and/or case dispositions of potential suspicious activity detected for a Suspicious Matter Report (SMR) consideration. - May be required to draft Suspicious Matter Reports (SMRs). - Discuss potentially unusual findings with the Team Lead, Sr FIU Manager, Head of FIU, and/or appropriate Head of Compliance to determine the proper course of action. - Ensure that transaction monitoring alerts, case investigations and SMRs are completed/submitted within the established deadlines and SLAs. ## 3. About You - Previous working experience in Financial Crime/Compliance analytical / investigations role(s), for at least 2 years, preferably in TM/FIU. - ACAMS / ACFCS or ICA accreditation. - Experience with blockchain analytics solutions (Chainalysis, TRM, Elliptic, CipherTrace, Scorechain). - Strong problem-solving skills and attention to detail. - Ability to handle shifting priorities and thrive in a dynamic environment. - Comfortable to work independently and upskill on new tools and technology. - Team player with good communication skills, with the ability to explain technical concepts clearly to different audiences. - Fluent in English. **Bonus points for:** - Prior experience working in a fast-paced fintech/cryptocurrency company. - Blockchain analytics solution certifications (Chainalysis, TRM, Elliptic, CipherTrace, Scorechain). - Proactive, “can-do”, collaborative approach. - Solution orientated. - Ability to demonstrate a practical approach to alert processing / analysis. - Ability to feed rule / investigation output back into AML Programme. - Interested in cryptocurrency, blockchain and financial crime detection. ## 4. What you will be working with/on… You will be at the forefront of safeguarding MoonPay against financial crime. In this role, you'll be working with cutting-edge blockchain analytics and transaction monitoring tools to detect and investigate suspicious activity, playing a critical part in our mission to build a secure and compliant financial ecosystem.